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Customer Experience Professional Jobs (NOW HIRING)

VI Peel

Customer Experience Specialist

Los Angeles, CA · On-site

$19.25 - $24/hr

Position Summary The Customer Experience Specialist is responsible for delivering prompt, professional, and proactive support to our accounts across phone, email, and CRM channels. This role lives at ...

Healthy Home Of Allergy & Indoor Ai

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Customer Experience Specialist

Zephyrhills, FL · On-site

$16 - $25/hr

We are seeking a Customer Experience Specialist to join our team! You will be responsible for ... Positive and professional demeanor * Excellent written and verbal communication skills Company ...

NerdsToGo

Customer Experience Specialist

Swarthmore, PA · On-site

$8 - $14/hr

People-oriented, with the mindset that the customer is always right * Office management experience ... Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked ...

Neural Claim System

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Customer Experience Specialist

Chandler, AZ

$18 - $26/hr

Deliver a calm, professional, and solution-focused customer experience on every interaction What We're Looking For * Required Qualifications * High school diploma or GED * Minimum 2 years of customer ...

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

Guide customers through our bakery experience with professionalism and enthusiasm. * Maintain cleanliness and organization in customer areas (displays, counters, etc.) * Collaborate with team members ...

SentriLock

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

The Customer Experience Specialist 1 delivers world-class, external technical support in an ... Respond professionally to all customer contacts within required service levels. * Log and code ...

INGO MONEY INC

Customer Experience Specialist

$18.25 - $22.75/hr

Able to professionally relate to all customer types * Receptive to coaching and feedback * Motivation to meet/exceed established goals * 1+ years customer service experience, preferably in a call ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Guide customers through our bakery experience with professionalism and enthusiasm. * Maintain cleanliness and organization in customer areas (displays, counters, etc.) * Collaborate with team members ...

Alps Pharmacy

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

The Customer Experience Specialist is a key member of the Customer Experience (CX) & Sales team ... Must have customer service attitude and a professional demeanor * Ability to problem solve and make ...

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Customer Experience Professional information

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$19K

$32.5K

$46K

How much do customer experience professional jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer experience professional in the United States is $32,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $23,000.00 and $39,000.00 per year, depending on experience, location, and employer.

What is a customer experience professional?

Customer Experience Professionals are individuals dedicated to ensuring that customers have positive interactions with a company across all touchpoints. They work to understand customer needs, resolve issues, and implement strategies that improve overall satisfaction and loyalty. Their responsibilities often include gathering feedback, analyzing customer data, and collaborating with different departments to enhance the customer journey. By prioritizing the customer’s perspective, they help businesses build strong, long-lasting relationships with their clientele.

What are the key skills and qualifications needed to thrive as a customer experience professional?

To thrive as a Customer Experience Professional, you need a deep understanding of customer service principles, problem-solving abilities, and typically a background in business, marketing, or communications. Familiarity with CRM platforms like Salesforce or Zendesk, customer feedback tools, and sometimes CX certification are commonly required. Exceptional interpersonal skills, active listening, and the ability to remain calm under pressure help individuals excel in this role. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and fostering lasting customer loyalty.

What are some common challenges a customer experience professional faces, and how can they effectively address them?

Customer Experience Professionals often encounter challenges such as handling difficult customer interactions, managing high expectations, and ensuring consistent service across multiple channels. Effectively addressing these challenges involves strong communication skills, empathy, and the ability to quickly adapt to changing customer needs. Building collaborative relationships with cross-functional teams (such as sales, marketing, and product development) is also key to resolving issues and continuously improving the customer journey.

What is the difference between Customer Experience Professional vs Customer Service Representative?

AspectCustomer Experience ProfessionalCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related field; certifications in customer experience or CRM tools are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentStrategic roles involving data analysis, customer journey mapping, and improving overall experienceFrontline roles focused on direct customer interactions via phone, email, or chat
Employer & Industry UsageUsed across retail, tech, finance, and service industries to enhance customer loyaltyCommon in retail, telecom, hospitality, and service sectors for handling customer inquiries

The Customer Experience Professional focuses on strategic initiatives to improve overall customer satisfaction and loyalty, often working behind the scenes. In contrast, the Customer Service Representative handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope, responsibilities, and required qualifications.

What are the career paths in customer experience?

Career paths in customer experience include roles such as Customer Experience Manager, Customer Service Supervisor, User Experience Designer, and Customer Insights Analyst. Progression often involves developing skills in communication, data analysis, and customer relationship management, with certifications like CXPA's Certified Customer Experience Professional supporting advancement.

What does a customer experience professional do?

A customer experience professional focuses on improving how customers interact with a company's products or services by analyzing feedback, developing strategies to enhance satisfaction, and ensuring positive interactions across multiple channels. They often use tools like customer surveys and CRM systems and may require skills in communication, problem-solving, and data analysis.

What cities are hiring for Customer Experience Professional jobs?

Cities with the most Customer Experience Professional job openings:

What are the most commonly searched types of Customer Experience jobs?

The most popular types of Customer Experience jobs are:

What states have the most Customer Experience Professional jobs?

States with the most job openings for Customer Experience Professional jobs include:

Customer Experience Professional jobs near you
Infographic showing various Customer Experience Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,469 per year, or $15.6 per hour.

Customer Experience Specialist

Mr Handyman

South Bend, IN • On-site

$17.50 - $21.75/hr

Other

Re-posted 5 days ago

Mr. Handyman rating

5.4

Company rating: 5.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

256th of 281 rated repair and maintenance companies

Job description

Customer Experience Specialist

Join Our Dynamic Team at Mr. Handyman – Office Professional Needed!

Location: South Bend Area

About Mr. Handyman:

As one of the nation's most respected home repair and maintenance companies, Mr. Handyman is renowned for our exceptional service, quality work, and unwavering commitment to our "Done Right Promise." We value our team members highly, ensuring that we hire only the best. Join us, and be part of a team that not only builds careers but also upholds the highest standards of the industry.

Why Choose Mr. Handyman?

  • Competitive Compensation: Attractive pay with opportunities for advancement.
  • Professional Growth: Work alongside a team of skilled Service and Office Professionals dedicated to delivering outstanding customer experiences.
  • Balanced Work Life: Enjoy flexible scheduling with no late evenings—work Monday to Friday, 8:00 AM to 5:30 PM, and occasional Saturdays from 8:00 AM to 12:00 PM.
  • Supportive Environment: Benefit from industry-leading software and systems while taking pride in applying your skills in our varied and challenging work settings.

Role Overview:

  • Lead Management & Scheduling: Handle inbound and outbound calls, schedule appointments, and maintain effective communication with clients.
  • Customer Relations: Assist customers through their projects, manage expectations, and ensure satisfaction.
  • Operational Coordination: Oversee daily schedules for service professionals to optimize efficiency and service delivery.
  • Customer Loyalty: Use our proven Mr. Handyman Way to consistently deliver experiences that impress and create lifelong customers.

Performance Evaluation Criteria:

  • Quality of Work: Deliver services that meet and exceed customer expectations.
  • Customer Satisfaction: Achieve high levels of customer satisfaction through excellent service delivery.
  • Operational Efficiency: Ensure tasks are completed well and in a timely manner.

What We Expect:

  • Cultural Fit: Fully aligned with our company culture and values.
  • Drive and Initiative: Self-starter with the ability to multitask and deliver results.
  • Communication Skills: Excellent verbal and written communication skills are crucial.

Job Requirements:

  • Location: Must reside within the South Bend area.
  • Experience: At least 6 years in an office environment with significant phone and computer usage.
  • Education: Minimum of 2 years of college education.

Benefits & Compensation:

  • We offer a compensation package that is competitive within the industry and discussed in detail during the hiring process.

Apply Now:

Are you ready to advance your career with Mr. Handyman? If you meet our requirements and are excited about making a significant impact, we would love to hear from you. Apply today and join a team that prides itself on excellence and customer satisfaction.

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