ZipRecruiter

Log In

1

Customer Experience Manager Jobs in Spring, TX (NOW HIRING)

TJ Maxx

Customer Experience Coordinator

Houston, TX · On-site

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... management and Associates when setting and addressing priorities; provides progress updates ...

TJX Companies

Customer Experience Coordinator

Houston, TX · On-site

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJ Maxx

Customer Experience Coordinator

Houston, TX

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Katy, TX

$13 - $13.50/hr

Creates a positive internal and external customer experience * Promotes a culture of honesty and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

EŌS Fitness

Member Experience Manager

Humble, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Conroe, TX · On-site

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Katy, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EoS Fitness

Member Experience Manager

Houston, TX

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Spring, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EoS Fitness

Member Experience Manager

Houston, TX

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Houston, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Cypress, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Katy, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Houston, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Spring, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Conroe, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

Stretch Zone

Member Experience Manager

The Woodlands, TX · On-site

$13 - $14.50/hr

Opportunity for advancement Member Experience Manager StretchZone -The Vintage Health, Wellness ... Qualifications: • Experience in customer service, hospitality, fitness, wellness, or sales ...

Stretch Zone - 1008

Member Experience Manager

Spring, TX · On-site

$13 - $14.50/hr

Experience in customer service, hospitality, fitness, wellness, or sales preferred. * Comfortable with phone outreach, networking, and educating clients. * Professional, positive, and self-motivated.

previous page

Showing results 41-60

All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in Spring, TX

Customer Experience Manager information

See Spring, TX salary details

$21.8K

$51.6K

$89.9K

How much do customer experience manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer experience manager in Spring, TX is $51,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or management roles. Developing skills in communication, problem-solving, and data analysis, as well as familiarity with customer feedback tools, can enhance prospects for this role.

What is the role of a customer experience manager?

A customer experience manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing initiatives to enhance the overall customer journey. They often collaborate with cross-functional teams and use tools like CRM software to monitor performance and identify areas for improvement.

How much does a customer experience manager earn?

The salary of a customer experience manager varies by industry and location but typically ranges from $60,000 to $120,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

Is a customer experience manager role stressful?

A customer experience manager role can be stressful due to the need to handle customer complaints, meet service goals, and manage team performance. The job often requires strong communication, problem-solving skills, and the ability to work under pressure, especially during high-demand periods or when addressing complex customer issues.

What are the most commonly searched types of Customer Experience jobs in Spring, TX?

The most popular types of Customer Experience jobs in Spring, TX are:

What are popular job titles related to Customer Experience Manager jobs in Spring, TX?

For Customer Experience Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Experience Manager jobs in Spring, TX look for?

The top searched job categories for Customer Experience Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Experience Manager jobs?

Cities near Spring, TX with the most Customer Experience Manager job openings:

Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,612 per year, or $24.8 per hour.

Customer Experience Representative

Visual Comfort & Co.

Houston, TX • On-site

$24 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Who we are:
Visual Comfort & Co. is the world's premier resource for luxury decorative and architectural lighting-and we're looking for someone who shares our obsession with beautiful design and extraordinary client experiences. If you have an eye for design, a passion for sales, and a genuine love of lighting, this role was made for you.
The Customer Experience Representative at our state-of-the-art Customer Experience Center in Cypress, TX is the face of one of the most respected names in luxury lighting-working directly with trade professionals and consumers to guide them through our curated collection of world-class fixtures and turning their vision into luminous reality. This is more than a customer experience role: it is a launchpad. High-performing Customer Experience Representatives are positioned for advancement into specialized design consultation, key account management, product expertise, and leadership roles throughout Visual Comfort & Co.
Visual Comfort Offers:
  • Work-Life Balance: Sunday - Saturday, 7:00am - 7:00pm shifts
  • Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
  • Paid Time Off: Generous vacation accrual and paid time off policies.
  • Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
  • Compensation: Competitive compensation.
  • Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
  • Insurance: Company-provided life insurance and short-term disability coverage.
  • Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:
Sales and Client Experience
  • Deliver a white-glove experience to every client-whether a trade professional or homeowner-that reflects the Visual Comfort brand's commitment to luxury and excellence
  • Build and nurture lasting relationships with architects, interior designers, builders, and consumers through genuine, design-driven engagement
  • Achieve and exceed individual and team sales goals using a consultative, client-first approach that puts design at the center of every conversation
  • Guide clients through our extensive portfolio with expert product knowledge, genuine enthusiasm, and an instinct for beautiful spaces
  • Manage the full client journey-from initial inquiry through order completion-ensuring a seamless, elevated experience at every touchpoint

Product Knowledge & Design Support
  • Develop deep expertise in the Visual Comfort portfolio-from iconic designer collaborations to architectural-grade solutions-and translate that knowledge into inspired client recommendations
  • Assist clients with product selection, specification, and documentation in support of residential and commercial projects
  • Respond to client inquiries with thorough, accurate guidance on proposed lighting solutions-turning technical specs into compelling design stories
  • Stay current on the latest advancements in luxury lighting, smart controls, and automated shading technology to position yourself-and our clients-at the forefront of design

Customer Experience Center Operations
  • Ensure the Customer Experience Center consistently reflects brand standards-immaculately presented, thoughtfully organized, and always ready to inspire
  • Develop proficiency in the company's order entry and client management systems, ensuring accuracy and efficiency in every transaction

What you will bring:
  • 2+ years of experience in a client-facing role in luxury retail, lighting, interior design, home furnishings, or a related field-a true love of the category matters most
  • Sales-driven mindset with a proven ability to build relationships, meet goals, and elevate every client interaction
  • Genuine passion for design, lighting, and delivering exceptional experiences that clients remember and return for
  • Strong visual and aesthetic sensibility-you notice light, appreciate craft, and understand why the right fixture changes everything
  • Bachelor's degree preferred
  • Proficient with Microsoft Office Suite; experience with CRM/ERP systems (D365 or JDE a plus)
  • Warm, polished communicator-effective by phone, email, and in person
  • Organized and detail-oriented, able to manage multiple client relationships simultaneously
  • Familiarity with lighting technology (color temperature, CRI, lumens, dimming, control systems such as Lutron or Controls) a plus-genuine curiosity and eagerness to learn is what matters most
  • Ability to represent the Visual Comfort brand with professionalism and pride at client meetings and industry events
  • Collaborative team player who contributes to a culture of excellence and continuous growth
  • Committed to ongoing learning and staying ahead of trends in luxury lighting and interior design
  • Consistently represents Visual Comfort's brand values and commitment to service.

Your Career Path at Visual Comfort & Co.
At Visual Comfort & Co., we believe in developing talent from within. The Customer Experience Representative role is intentionally designed as a foundation for a rewarding, long-term career. High performers in this position are well-positioned to advance into specialized roles including Design Consultant, Key Account Manager, Product Specialist, Training & Development, and leadership positions throughout our growing organization. When you join our Customer Experience team, you're not just starting a job-you're beginning a career with one of the most exciting and innovative brands in luxury lighting.
Compensation Range: $24 - $30 per hour
Compensation is based on individual factors, including skill set, relevant experience, and work location.
#LI-Onsite
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Apply