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Customer Experience Manager Jobs in Spring, TX (NOW HIRING)

US MED- EQUIP LLC

Customer Experience Associate

Houston, TX · On-site

$15.75 - $21/hr

Provide extraordinary customer service and customer experience, listening intently to their needs ... Additional duties as assigned by the Call Center Manager Preferred Requirements * Dependable and ...

circa

Customer Experience Supervisor

Houston, TX

$68K/yr

Lead and manage a team of customer service representatives, providing guidance, training, and ... Proven experience in call center, customer service, or supervisory experience. * Proficient with ...

UGI

Customer Experience Supervisor

Conroe, TX · On-site

... customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of ... Ability to effectively manage personnel and uses appropriate feedback and performance correction ...

circa

Customer Experience Representative

Houston, TX

$15.25 - $20.75/hr

The Customer Experience Representative at our state-of-the-art Customer Experience Center in ... Manage the full client journey--from initial inquiry through order completion--ensuring a seamless ...

Visual Comfort

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representative Visual Comfort & Co. is the world's premier resource for luxury ... Manage the full client journey--from initial inquiry through order completion--ensuring a seamless ...

TJX Companies

Customer Experience Coordinator

Cypress, TX

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

New

Tjx

Customer Experience Coordinator

Houston, TX · On-site

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coor

New Caney, TX

$13 - $13.50/hr

Creates a positive internal and external customer experience * Promotes a culture of honesty and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

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Showing results 21-40

All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in Spring, TX

Customer Experience Manager information

See Spring, TX salary details

$21.8K

$51.6K

$89.9K

How much do customer experience manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer experience manager in Spring, TX is $51,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or management roles. Developing skills in communication, problem-solving, and data analysis, as well as familiarity with customer feedback tools, can enhance prospects for this role.

What is the role of a customer experience manager?

A customer experience manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing initiatives to enhance the overall customer journey. They often collaborate with cross-functional teams and use tools like CRM software to monitor performance and identify areas for improvement.

How much does a customer experience manager earn?

The salary of a customer experience manager varies by industry and location but typically ranges from $60,000 to $120,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

Is a customer experience manager role stressful?

A customer experience manager role can be stressful due to the need to handle customer complaints, meet service goals, and manage team performance. The job often requires strong communication, problem-solving skills, and the ability to work under pressure, especially during high-demand periods or when addressing complex customer issues.

What are the most commonly searched types of Customer Experience jobs in Spring, TX?

The most popular types of Customer Experience jobs in Spring, TX are:

What are popular job titles related to Customer Experience Manager jobs in Spring, TX?

For Customer Experience Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Experience Manager jobs in Spring, TX look for?

The top searched job categories for Customer Experience Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Experience Manager jobs?

Cities near Spring, TX with the most Customer Experience Manager job openings:

Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,612 per year, or $24.8 per hour.

Customer Experience Specialist

Nexeo Plastics

The Woodlands, TX • On-site

$16.25 - $20.25/hr

Full-time

Re-posted 10 days ago

Job description

The Woodlands, Texas (US-TX) United States (US) 

Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia.  From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more.  Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers.  Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.

The Customer Experience Specialist plays a critical role in delivering best-in-class service by managing the end-to-end order-to-delivery process. This position is responsible for ensuring an exceptional customer experience through proactive communication, strong relationship management, and seamless coordination across internal global teams. The role supports company objectives related to safety, compliance, financial performance, inventory control, and customer satisfaction.

Customer Experience Specialist Key Responsibilities

Order Management

  • Manage assigned customer accounts and orders to ensure timely, accurate delivery.
  • Monitor inventory availability, order status, and delivery timelines; proactively communicate updates, delays, or changes.
  • Collaborate with internal teams (e.g., procurement, materials management, credit, and operations) to resolve issues and expedite orders when necessary.
  • Maintain and manage SAP SOMR (Sales Order Management Report).
  • Other tasks as assigned
  • 5% travel or less

Customer Experience

  • Deliver a consistently positive and professional customer experience, contributing to improved customer satisfaction metrics.
  • Build and maintain strong relationships with customers and internal stakeholders.
  • Partner with sales teams to support business growth, share customer insights, and identify opportunities for improvement.
  • Provide proactive communication regarding order status, pricing changes, product availability, and allocations.

Core Competencies

  • Strong customer focus with a commitment to service excellence
  • Effective problem-solving and decision-making skills
  • Proactive, detail-oriented, and highly organized
  • Ability to work independently and manage multiple priorities
  • Adaptable and supportive of change and process improvements
  • Professional communication and interpersonal skills
  • Team-oriented with a positive, collaborative approach
  • Demonstrated accountability and strong work ethic

Minimum Qualifications

  • Associate degree or equivalent relevant work experience
  • Proven experience in a B2B customer service or support role
  • Experience managing order-to-delivery processes in a fast-paced environment
  • Ability to collaborate effectively across global teams and functions
  • Strong time management and prioritization skills
  • Proficiency in Microsoft Office (Outlook, Excel, Teams, PowerPoint)
  • Experience with SAP or other ERP systems; Salesforce experience preferred
  • Industry experience in distribution, chemicals, plastics, or related fields is a plus
  • Excellent verbal and written communication skills
  • Strong attention to detail and critical thinking abilities

Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.

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