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Customer Executive Jobs (NOW HIRING)

Intuitive Machines, LLC

Executive Assistant

Houston, TX · On-site

$70 - $100/hr

Customer & Executive Meeting Support * Coordinate logistics for customer visits, executive ... briefings, and leadership meetings. * Arrange catering, room setup, audiovisual requirements ...

Intuitive Machines, LLC

$70 - $100/hr

Customer & Executive Meeting Support * Coordinate logistics for customer visits, executive ... briefings, and leadership meetings. * Arrange catering, room setup, audiovisual requirements ...

CaseWorthy

Executive Account Manager

This role operates as an executive peer to customer C-suite and, where applicable, board-level stakeholders, and serves as the senior escalation point for the accounts in their portfolio. Beyond ...

Bimbo Bakeries USA

Customer Planning Manager

Irving, TX · On-site

$78K - $102K/yr

They will be responsible for working with the customer executives to create a customer sales plan that builds value-driven relationships with key customers. Key Job Responsibilities: * Development ...

Grupo Bimbo

Customer Planning Manager

Irving, TX · On-site

$78K - $102K/yr

Work with Customer Executives and Order Specialists on a weekly basis to plan volume orders for key events. * Ensure weekly calendars are accurate and communicated accordingly. * Responsible for ...

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Customer Executive information

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$26.5K

$93.6K

$184K

How much do customer executive jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What does a customer executive do?

A Customer Executive is responsible for managing relationships with clients, addressing their needs, and ensuring customer satisfaction. They often act as the main point of contact between the company and its customers, handling inquiries, resolving complaints, and providing product or service information. Additionally, Customer Executives may assist in sales, follow up on customer feedback, and work with internal teams to improve the overall customer experience. Their goal is to retain customers and foster long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer executive?

To thrive as a Customer Executive, you need strong communication skills, a customer service mindset, and a relevant degree or experience in client relations or sales. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional problem-solving abilities, patience, and the capacity to build rapport distinguish top performers in this role. These skills are vital to ensure customer satisfaction, foster loyalty, and effectively resolve issues, directly impacting business reputation and retention.

How does a customer executive typically collaborate with other departments to resolve client issues?

Customer Executives often serve as the vital link between clients and internal teams such as sales, technical support, and product management. When a client issue arises, Customer Executives coordinate with these departments to gather accurate information, expedite solutions, and keep clients informed throughout the process. This cross-functional collaboration ensures that client needs are addressed efficiently and helps build long-term relationships. Strong communication and organizational skills are essential to manage these interactions effectively.

What is the difference between Customer Executive vs Customer Service Representative?

AspectCustomer ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environmentsCall centers, retail stores, or office settings
Employer & Industry UsageUsed across industries like retail, banking, telecom, and hospitalityCommon in retail, telecom, banking, and service industries

The main difference between a Customer Executive and a Customer Service Representative lies in their roles and responsibilities. Customer Executives often handle more complex customer issues, sales, and relationship management, while Customer Service Representatives focus on addressing basic inquiries and providing support. Both roles are vital in customer-facing industries, but Customer Executives typically require more experience and may have additional responsibilities related to client retention and upselling.

What is the role of a customer executive?

A customer executive is responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, customer relationship management (CRM) tools, and product knowledge to support clients and maintain positive relationships.

What types of jobs fall under customer executive?

Customer executive roles typically include positions such as customer service representative, client support executive, account manager, and customer care executive. These jobs involve handling customer inquiries, resolving issues, and maintaining client relationships, often requiring communication skills and familiarity with CRM tools.
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What are the most commonly searched types of Customer jobs?

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Customer Executive jobs near you
Infographic showing various Customer Executive job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Senior Customer Executive Natural Specialty Channel

Grupo Bimbo

Chicago, IL • On-site, Remote

$126K - $176K/yr

Full-time

Retirement

Re-posted 25 days ago

Job description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas'® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann's® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $126,100 - $176,500
Comprehensive Benefits Package
Annual Bonus Eligibility
401k & Company Match
*** This role is a remote opportunity open to candidates located in the Central or East region in the United States ***
Position Summary:
The Senior Customer Executive will grow our distribution and drive operational excellence for our warehouse distribution portfolio across In Store Bakery, Refrigerated Breakfast, Private Label capabilities in the Club (US & Canada, Global Export), US Natural/Specialty Channel and Canadian Grocery. This role centers on a hunter's mentality: Creating and executing multiple strategic plans across customers and classes of trade, that align cross functional teams to execute world class service, insights, product and brand capabilities for our customers. Leveraging our market position, world class portfolio of capabilities and products, internal stakeholders and strategic planning, you will play a vital role in driving sustained growth.
Key Responsibilities:
  • Grow, manage and optimize our distribution in Canada (warehouse distribution), Club (US and Canada + International Exports) and the Natural/Specialty Grocery Channel in the US and Canada.
  • Effectively communicate and collaborate to internally to guide the commercialization process under your strategic plans for our business and your customers.
  • Build and maintain productive, professional relationships with internal stakeholders, any assigned customers, distributors, and broker organizations, as needed.
  • Develop and present quarterly and annual business plans in collaboration with managers &/or direct report(s) to maximize sales within regions/channels.
  • Provide leadership and direction across all assigned account activities, influencing both short- and long-term business decisions internally and externally.
  • Collaborate with Customer teams, General Management, Customers and Brokers to develop and track a pipeline of sales opportunities.
  • Help develop and advise on our Club and Natural Channel strategy to systematically identify new business opportunities by leveraging data-driven insights, SWOT analysis & internal stakeholders
  • Partner with Supply chain, RGM, Business Development, Finance, and relevant customer teams to ensure seamless growth, operations, demand forecasting, production planning and execution.
  • Provide excellent reporting of your business, diagnose issues and provide clear solutions to achieve growth plans.

RESPONSIBILITY AND TRAVEL REQUIREMENTS:
  • 25% on Club US/Canada, 25% on Canada Grocery, 50% on US Natural Specialty Grocery.
  • Travel to customer locations, HQs, and industry events as required for business growth.

Leadership Competencies:
  • Adapts approach and attitude in real time, according to the changing demands of different situations.
  • Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Holds self and others accountable to meet commitments.
  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Education and Work History:
  • BA/BS in Business, Marketing, or related field required.
  • Minimum of 7 years of sales experience in retail sales, customer management, or equivalent roles.
  • Proven experience managing and successfully growing Natural/Specialty channel brands.
  • Expertise in CPG (ISB or Fresh dept preferred) operations, sales strategies, and retail customer dynamics.
  • Excellent written, verbal, presentation, and negotiation skills.
  • Strong analytical skills, including category, consumer insights, financial reporting and P&L management.
  • Excellence in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook).

SPECIALIZED SKILLS AND KNOWLEDGE:
  • Understanding of Club and Natural Channel, including sales and merchandising techniques.
  • Ability to create, absorb and implement change in a fast-paced, evolving business environment.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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