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Customer Executive Jobs in Ohio (NOW HIRING)

Event Risk, Inc.

Executive Protection Agent

Columbus, OH · On-site

$50/hr

As a Flex Protection Agent, you will play a crucial role in maintaining the security and well-being of our customer executives and their families. We are seeking a highly skilled individual who is ...

Flexential Corp.

Account Executive

Cincinnati, OH · On-site

$140K - $150K/yr

Develop and build relationships with prospective customer executives, technical staff and key strategic partners. * Develop technical responses and strategy for RFP's as a member of the account team.

Fire Fighter Sales & Service Co.

OH · On-site

$75 - $110/hr

Job Summary The Customer Success Manager partners with customer executives, IT leadership, and internal teams to identify opportunities, mitigate risks, improve customer outcomes, and strengthen ...

Fire Fighter Sales & Service Co.

OH · On-site

$80 - $120/hr

Job Summary The Customer Success Manager partners with customer executives, IT leadership, and internal teams to identify opportunities, mitigate risks, improve customer outcomes, and strengthen ...

Melink Solar LLC

Project Executive

Cincinnati, OH · On-site

Customer & Relationship Management * Serve as the executive-level customer representative for strategic accounts and major projects. * Maintain ownership of customer satisfaction and long-term ...

Melink Solar LLC

Project Executive

Cincinnati, OH · On-site

Customer & Relationship Management * Serve as the executive-level customer representative for strategic accounts and major projects. * Maintain ownership of customer satisfaction and long-term ...

UCX

Account Executive

Canal Winchester, OH · On-site

Maintain positive customer relationships. The Account Executive upholds UCX high standards of customer contact and service standards. Maintain personal customer contact via direct visit, phone, text ...

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All JobsCustomer JobsCustomer Executive JobsCustomer Executive Jobs in Ohio

Customer Executive information

See Ohio salary details

$25.2K

$88.9K

$174.9K

How much do customer executive jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer executive in Ohio is $88,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $114,600.00 per year, depending on experience, location, and employer.

What does a customer executive do?

A Customer Executive is responsible for managing relationships with clients, addressing their needs, and ensuring customer satisfaction. They often act as the main point of contact between the company and its customers, handling inquiries, resolving complaints, and providing product or service information. Additionally, Customer Executives may assist in sales, follow up on customer feedback, and work with internal teams to improve the overall customer experience. Their goal is to retain customers and foster long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer executive?

To thrive as a Customer Executive, you need strong communication skills, a customer service mindset, and a relevant degree or experience in client relations or sales. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional problem-solving abilities, patience, and the capacity to build rapport distinguish top performers in this role. These skills are vital to ensure customer satisfaction, foster loyalty, and effectively resolve issues, directly impacting business reputation and retention.

How does a customer executive typically collaborate with other departments to resolve client issues?

Customer Executives often serve as the vital link between clients and internal teams such as sales, technical support, and product management. When a client issue arises, Customer Executives coordinate with these departments to gather accurate information, expedite solutions, and keep clients informed throughout the process. This cross-functional collaboration ensures that client needs are addressed efficiently and helps build long-term relationships. Strong communication and organizational skills are essential to manage these interactions effectively.

What is the difference between Customer Executive vs Customer Service Representative?

AspectCustomer ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environmentsCall centers, retail stores, or office settings
Employer & Industry UsageUsed across industries like retail, banking, telecom, and hospitalityCommon in retail, telecom, banking, and service industries

The main difference between a Customer Executive and a Customer Service Representative lies in their roles and responsibilities. Customer Executives often handle more complex customer issues, sales, and relationship management, while Customer Service Representatives focus on addressing basic inquiries and providing support. Both roles are vital in customer-facing industries, but Customer Executives typically require more experience and may have additional responsibilities related to client retention and upselling.

What is the role of a customer executive?

A customer executive is responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, customer relationship management (CRM) tools, and product knowledge to support clients and maintain positive relationships.

What types of jobs fall under customer executive?

Customer executive roles typically include positions such as customer service representative, client support executive, account manager, and customer care executive. These jobs involve handling customer inquiries, resolving issues, and maintaining client relationships, often requiring communication skills and familiarity with CRM tools.

What are the most commonly searched types of Customer jobs in Ohio?

The most popular types of Customer jobs in Ohio are:

Customer Executive jobs near you
Infographic showing various Customer Executive job openings in Ohio as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $88,940 per year, or $42.8 per hour.

Executive Assistant

OH • On-site

Continental Group Sector ContiTech
See more jobs at Continental Group Sector ContiTechexternal

Full-time

Retirement, PTO

Posted 11 days ago

Job description

Company Description
Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.
ContiTech is one of the world's leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 39,000 employees in more than 40 countries and sales of some 6.4 billion euros (2024), the global industrial partner is active with core branches in Asia, Europe and North and South America.
Job Description
Seeking a dynamic, professional, highly engaged, personable, creative, curious, resolution focused and detail oriented Executive Assistant for direct support to the Executive leadership team in daily operations. This individual should have experience in prioritizing multiple key tasks, coordinating and managing projects and various requests from the team. An individual who can follow through with direction but also "own" the role and manage Executives desk with a desire to understand business content and handle issues that come to them in a professional manner, efficiently, without always needing guidance.
Expertise with domestic and global travel, including working with agencies, Concur and being able to understand creating a schedule which includes adequate timing, transportation, hotel arrangements and all other aspects associated with team needs when traveling. This individual could have the opportunity be involved in team committees or planning groups within the building and community should they be interested and capable. Some travel for organizing and participating in senior level meetings required. We are looking for that person who can make an impact and is the glue in our team. Your suggestions and input on continuous improvement are appreciated.
Essential duties and responsibilities:
  • Organize in person, hybrid, virtual activities such as meetings, corporate events, travel. Arrange detailed travel plans and itineraries. Compile documents and reports for travel and related meetings.
  • Effectively manage Executives schedules and conflicting priorities.
  • Coordinate in person and virtual meetings including meeting materials, including working with IT if needed, to have systems up and running prior to meeting time, catering, etc.
  • Complete monthly travel and expense reports and monthly reports and invoices for executives in a timely manner.
  • Prepare highly professional presentations and various Excel reports.
  • Manage administrative tasks and routine issues independently, ensuring timely completion of work with exceptional quality.
  • Anticipate and respond to changing situations. Resolve issues in an innovative manner.
  • Develop and demonstrate a solid working knowledge of the firm's structure, departments, key staff and policies and procedures to be most effective in the role.
  • Demonstrate strict confidence with highly sensitive and confidential information.
  • Perform other duties as assigned.

Qualifications
WHAT YOU BRING TO THE ROLE
  • Minimum of 5+ years of experience as an executive assistant; bachelor's degree in related discipline or equivalent combination of education and experience.
  • Good knowledge in virtual and digital tools to support new normal activities.
  • Exceptional communication skill and executive phone etiquette (Presential and virtually)
  • Excellent organizational, time management and planning skills.
  • Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demand.
  • Flexible and open-minded to adapt to new environments and approaches.
  • Ability to further self-develop via digital learning.
  • High degree of initiative curiosity and creativity on out of the box problem solving thinking.
  • Experience arranging domestic and global travel.
  • Ability to maintain a keen attention to detail, multitask and work well under pressure.
  • Stay current with digital tools, new technology solutions to effectively manage given tasks.
  • High degree of computer proficiency with Microsoft PowerPoint, Excel, Word, Teams, etc.
  • SAP administration and Concur Expense Reporting.
  • High level of interpersonal skills to interact with customers, executives, board members, and individuals at all levels in the organization in person and virtually.
  • Demonstrated ability to appropriately manage highly sensitive and confidential situations.
  • High level of demonstrated poise, tact, and diplomacy.
  • Knowledge of office administrative procedures and knowledge of use and operation of standard office equipment.

ADDITIONAL WAYS TO STAND OUT
  • Dual language fluency preferred but not required.

Additional Information
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.
THE PERKS
• Immediate Benefits
• Paid Time Off
• Tuition Assistance & Employee Discounts
• Employer 401(k) Match
• Competitive Bonus Programs
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional
• And many more benefits that come with working for a global industry leader!

Apply