ZipRecruiter

Log In

1

Customer Manager Jobs in Ohio (NOW HIRING)

Ra

Customer Analytic Manager

Cincinnati, OH · On-site

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Cincinnati, OH, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

Columbus, OH · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Columbus, OH, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Ra

Customer Analytic Manager

Cleveland, OH · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Cleveland, OH, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Manage workload and performance of Customer Support Representatives and Receptionist(s) * Manage IQ Group payroll, attendance, paid time off, and schedules * Manage Guaranteed Service Program and ...

US Bank

Client Manager

Cincinnati, OH · On-site

Helping the customers and businesses we serve to make better and smarter financial decisions and ... May manage staff, hire new staff, and/or train staff to successfully meet business objectives.

New

U.S. Bank

Client Manager

Saint Bernard, OH · On-site

Helping the customers and businesses we serve to make better and smarter financial decisions and ... May manage staff, hire new staff, and/or train staff to successfully meet business objectives.

New

next page

Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Ohio

Customer Manager information

See Ohio salary details

$31.4K

$62.8K

$101.7K

How much do customer manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer manager in Ohio is $62,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $74,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Ohio? The most popular types of Customer jobs in Ohio are:
What are popular job titles related to Customer Manager jobs in Ohio? For Customer Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Ohio look for? The top searched job categories for Customer Manager jobs in Ohio are:
What cities in Ohio are hiring for Customer Manager jobs? Cities in Ohio with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Ohio as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $62,843 per year, or $30.2 per hour.

Customer Analytic Manager

Ra

Cincinnati, OH • On-site

Full-time

Re-posted 14 days ago

Job description

Company Description

About Client:

They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!

Job Description

Job Title: Customer Analytics Manager 

Job Location: Anywhere in USA, Cincinnati, OH, USA

Job Level: Senior Level 

Job Description: 

This is what you will do.. 

You will help to grow clients practice in the Communications, Media & Technology marketplace 

You will defining strategies, developing unique thought propositions, and communicating the power of data and analytics 

You will be leading and delivering large scale, complex client engagements 


We are looking for someone... 

Who holds 7+ years of experience in management consulting. 

Who holds 2+ years of experience Customer Analytics delivery 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics 

who is experienced in predictive analytics tools

Qualifications

Who holds 7+ years of experience in management consulting. 

Who holds 2+ years of experience Customer Analytics delivery 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics 

who is experienced in predictive analytics tools

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply