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Customer Engagement Jobs (NOW HIRING)

kirbyrisk

Customer Engagement Specialist

Lafayette, IN · On-site

Customer Engagement Specialist Do you have a passion for customer servic e excellence? Are you interested in managing orders from quotations, scheduling, to accounts receivable? Can you negotiate

Concentra

Specialist, Customer Engagement

Addison, TX · Remote

The Customer Engagement Account Specialist will process internal and customer requests to accurately update strategic and key account data while partnering with multiple disciplines to resolve ...

Bath Planet

Customer Engagement Specialist

Spokane, WA · On-site

$18 - $20/hr

Customer Engagement Specialist 📍 Spokane Valley, WA 💰 $18-$20 Per Hour (Depending on Experience) + Commission + BenefitsEarn Great Pay • Weekly Bonuses • Growth Opportunities • Positive ...

Penske

Manager - Customer Engagement

Reading, PA · On-site

The Manager-Customer Engagement is responsible for helping design and maintain our digital presence as well as facilitate the majority of all customer engagement areas for the Remarketing Department.

ARS

Customer Engagement Representative

Sunnyvale, CA · On-site

$20 - $30/hr

This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality ...

Concentra

Specialist, Customer Engagement

Addison, TX · Remote

The Customer Engagement Account Specialist will process internal and customer requests to accurately update strategic and key account data while partnering with multiple disciplines to resolve ...

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Customer Engagement information

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$23K

$47K

$72.5K

How much do customer engagement jobs pay per year?

As of Jul 1, 2026, the average yearly pay for customer engagement in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What does customer engagement do?

Customer engagement professionals focus on building strong relationships between a company and its customers through communication, personalized experiences, and feedback management. They use tools like CRM systems and data analysis to improve customer satisfaction, loyalty, and retention, often working across marketing, sales, and support teams.

What jobs pay 4000 a week without a degree?

Customer engagement roles such as sales managers, account executives, or business development managers can pay around $4,000 weekly, especially with experience and commission structures. These jobs often require strong communication skills, sales ability, and sometimes industry-specific knowledge, but they typically do not require a formal degree.

What is customer engagement?

Customer engagement refers to the interactions and relationships that a business builds with its customers across various channels and touchpoints. It involves actively communicating with customers, understanding their needs, and providing value through personalized experiences, support, and services. Effective customer engagement helps increase satisfaction, loyalty, and long-term customer retention, which are critical for business growth. Strategies can include email marketing, social media interaction, customer feedback programs, and loyalty rewards.

What are some common challenges faced in a Customer Engagement role, and how can they be addressed?

One common challenge in a Customer Engagement role is handling diverse customer expectations while maintaining consistent and positive interactions. This can include managing high volumes of inquiries, addressing concerns efficiently, and personalizing communication to foster loyalty. Successful professionals often rely on strong communication skills, empathy, and effective use of CRM tools to track interactions and follow up promptly. Collaborating closely with sales, support, and marketing teams also helps to ensure a seamless customer experience and enables proactive problem-solving.

What are the key skills and qualifications needed to thrive in Customer Engagement, and why are they important?

To excel in Customer Engagement, strong communication, problem-solving, and interpersonal skills are essential, often supported by a background in marketing, sales, or customer service. Familiarity with customer relationship management (CRM) systems, analytics platforms, and digital communication tools is typically required. Empathy, active listening, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills are vital for fostering loyalty, driving satisfaction, and ensuring successful long-term relationships with customers.

What is the difference between Customer Engagement vs Customer Service?

AspectCustomer EngagementCustomer Service
Primary FocusBuilding long-term relationships and brand loyaltyAssisting customers with immediate issues and inquiries
Skills RequiredCommunication, relationship management, marketingProblem-solving, communication, product knowledge
Work EnvironmentMarketing teams, social media, CRM platformsCall centers, support desks, retail stores
GoalsEnhance customer experience, increase retentionResolve customer issues quickly and effectively

While both roles involve interacting with customers, Customer Engagement focuses on fostering ongoing relationships and brand loyalty, often through marketing and personalized communication. Customer Service centers on addressing immediate customer needs and resolving issues efficiently. Understanding these differences helps organizations tailor their strategies to improve overall customer satisfaction and retention.

What is a customer engagement job?

A customer engagement job involves interacting with customers to build relationships, improve satisfaction, and promote loyalty. Roles often include communication through calls, emails, or social media, and require skills in communication, problem-solving, and familiarity with customer relationship management (CRM) tools.

How can I make 2000 a week working from home?

Customer engagement roles often pay between $12 and $25 per hour, so earning $2000 weekly typically requires working 40 to 50 hours. To reach this income, individuals may need to take on multiple shifts, develop specialized skills like CRM software proficiency, or seek higher-paying positions such as team leads or account managers. Consistent performance, strong communication skills, and experience can help increase earning potential in remote customer engagement jobs.
More about Customer Engagement jobs
What cities are hiring for Customer Engagement jobs? Cities with the most Customer Engagement job openings:
What are the most commonly searched types of Customer Engagement jobs? The most popular types of Customer Engagement jobs are:
What states have the most Customer Engagement jobs? States with the most job openings for Customer Engagement jobs include:
What job categories do people searching Customer Engagement jobs look for? The top searched job categories for Customer Engagement jobs are:
Customer Engagement jobs near you
Infographic showing various Customer Engagement job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.
Customer Engagement Specialist

Customer Engagement Specialist

Ryerson Holding Corporation

Mobile, AL • On-site

Full-time

Posted 11 days ago

Key responsibilities

  • Processes customer orders accurately and efficiently with minimal assistance.

  • Plans territory or account approach and manages own resources.

  • Performs inventory management for customer-specific material.

Ryerson rating

7.9

Company rating: 7.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

99th of 351 rated retail wholesalers

Job description

Customer Engagement Specialist
Req Id: 2314
Workplace Type: On-Site
Job Shift: 1st
Brand: Ryerson
Job Location: Mobile
Posting Start Date: 5/22/26
Summary
Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.
As a Customer Engagement Specialist, you will play a pivotal role in our team by ensuring that orders are processed accurately and efficiently with minimal assistance. Your expertise will help us develop a steady customer base, and your proactive approach will see you making impactful in-person sales calls.
Roles and Responsibilities
  • Plans territory/account approach and manages own resources
  • Assists in training new team members
  • Assists in creating account development plans
  • Performs inventory management for customer-specific material
  • Communicates with operations team and may serve as a production meeting representative
  • Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms
  • All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements
  • Bachelor's degree preferred
  • Proven experience in industrial or manufacturing sales; metal fabrication experience preferred
  • Strong understanding of fabrication process such as welding, cutting, forming, machining, and assembly
  • Ability to read and interpret technical drawings and blueprints
  • Excellent communication, negotiation, and presentation skills
  • Proficiency with CRM systems and Microsoft Office Suite
  • Valid driver's license and willingness to travel to client sites

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#IND456
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

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