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Customer Engagement Jobs (NOW HIRING)

Cigna

Customer Engagement Strategist

Bloomfield, CT · Remote

As a Customer Engagement Strategist , you will help shape experiences that guide customers to the care and programs they need-when they need them-improving health outcomes while lowering the total ...

Peraton

Customer Engagement Representative

Linthicum, MD · On-site

$104K - $166K/yr

Responsibilities Peraton is seeking a Customer Engagement Representative in our Linthicum, MD office in support of our Department of Defense (DoD) customer as part of a highly talented, highly ...

Peraton

Customer Engagement Representative

Linthicum, MD · On-site

$104K - $166K/yr

Responsibilities Peraton is seeking a Customer Engagement Representative in our Linthicum, MD office in support of our Department of Defense (DoD) customer as part of a highly talented, highly ...

Seminolehardrock

The Customer Engagement Director will collaborate with stakeholders to define and implement the company's overall customer experience strategy, including web, mobile, CRM, SMS, push messaging, email ...

Ema

Customer Engagement Manager

Bodega Bay, CA · On-site

The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this ...

Ema

Customer Engagement Manager

San Francisco, CA · On-site

The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this ...

QMGAC Inc

Be Seen First

Customer Engagement Representative

Fort Lauderdale, FL · On-site

$45K - $65K/yr

Customer Sales Engagement Specialist Location: Fort Lauderdale Level: Entry-Level (Paid Training Provided) Role Overview Are you a "people person" with a drive to succeed? Quinonez Management Group ...

QMGAC Inc

Be Seen First

Customer Engagement Representative

Fort Lauderdale, FL · On-site

$45K - $65K/yr

Customer Sales Engagement Specialist Location: Fort Lauderdale Level: Entry-Level (Paid Training Provided) Role Overview Are you a "people person" with a drive to succeed? Quinonez Management Group ...

ARS

Customer Engagement Specialist

Huntersville, NC

$20 - $30/hr

We're hiring Customer Engagement Specialists to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by ...

ARS

Customer Engagement Specialist

Fort Mill, SC

$20 - $30/hr

We're hiring Customer Engagement Specialists to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by ...

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Customer Engagement information

See salary details

$23K

$47K

$72.5K

How much do customer engagement jobs pay per year?

As of Jul 23, 2026, the average yearly pay for customer engagement in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What does customer engagement do?

Customer engagement professionals focus on building strong relationships between a company and its customers through communication, personalized experiences, and feedback management. They use tools like CRM systems and data analysis to improve customer satisfaction, loyalty, and retention, often working across marketing, sales, and support teams.

What jobs pay 4000 a week without a degree?

Customer engagement roles such as sales managers, account executives, or business development managers can pay around $4,000 weekly, especially with experience and commission structures. These jobs often require strong communication skills, sales ability, and sometimes industry-specific knowledge, but they typically do not require a formal degree.

What is customer engagement?

Customer engagement refers to the interactions and relationships that a business builds with its customers across various channels and touchpoints. It involves actively communicating with customers, understanding their needs, and providing value through personalized experiences, support, and services. Effective customer engagement helps increase satisfaction, loyalty, and long-term customer retention, which are critical for business growth. Strategies can include email marketing, social media interaction, customer feedback programs, and loyalty rewards.

What are some common challenges faced in a Customer Engagement role, and how can they be addressed?

One common challenge in a Customer Engagement role is handling diverse customer expectations while maintaining consistent and positive interactions. This can include managing high volumes of inquiries, addressing concerns efficiently, and personalizing communication to foster loyalty. Successful professionals often rely on strong communication skills, empathy, and effective use of CRM tools to track interactions and follow up promptly. Collaborating closely with sales, support, and marketing teams also helps to ensure a seamless customer experience and enables proactive problem-solving.

What are the key skills and qualifications needed to thrive in Customer Engagement, and why are they important?

To excel in Customer Engagement, strong communication, problem-solving, and interpersonal skills are essential, often supported by a background in marketing, sales, or customer service. Familiarity with customer relationship management (CRM) systems, analytics platforms, and digital communication tools is typically required. Empathy, active listening, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills are vital for fostering loyalty, driving satisfaction, and ensuring successful long-term relationships with customers.

What is the difference between Customer Engagement vs Customer Service?

AspectCustomer EngagementCustomer Service
Primary FocusBuilding long-term relationships and brand loyaltyAssisting customers with immediate issues and inquiries
Skills RequiredCommunication, relationship management, marketingProblem-solving, communication, product knowledge
Work EnvironmentMarketing teams, social media, CRM platformsCall centers, support desks, retail stores
GoalsEnhance customer experience, increase retentionResolve customer issues quickly and effectively

While both roles involve interacting with customers, Customer Engagement focuses on fostering ongoing relationships and brand loyalty, often through marketing and personalized communication. Customer Service centers on addressing immediate customer needs and resolving issues efficiently. Understanding these differences helps organizations tailor their strategies to improve overall customer satisfaction and retention.

What is a customer engagement job?

A customer engagement job involves interacting with customers to build relationships, improve satisfaction, and promote loyalty. Roles often include communication through calls, emails, or social media, and require skills in communication, problem-solving, and familiarity with customer relationship management (CRM) tools.

How can I make 2000 a week working from home?

Customer engagement roles often pay between $12 and $25 per hour, so earning $2000 weekly typically requires working 40 to 50 hours. To reach this income, individuals may need to take on multiple shifts, develop specialized skills like CRM software proficiency, or seek higher-paying positions such as team leads or account managers. Consistent performance, strong communication skills, and experience can help increase earning potential in remote customer engagement jobs.
More about Customer Engagement jobs
What cities are hiring for Customer Engagement jobs? Cities with the most Customer Engagement job openings:
What are the most commonly searched types of Customer Engagement jobs? The most popular types of Customer Engagement jobs are:
What states have the most Customer Engagement jobs? States with the most job openings for Customer Engagement jobs include:
What job categories do people searching Customer Engagement jobs look for? The top searched job categories for Customer Engagement jobs are:
Customer Engagement jobs near you
Infographic showing various Customer Engagement job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.
Customer Engagement Specialist

Customer Engagement Specialist

Brothers Heating, Cooling, Plumbing

Huntersville, NC • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Company Name
Brothers Heating, Cooling, Plumbing
Overview
Pay: $18 - $20 per hour + commission
Earning potential: $20 - $30/hour on average with commission
Schedule: Monday through Sunday
Location: Huntersville, NC
Part-time and full-time opportunities available
Brother's Heating, Cooling, and Plumbing is the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.
We're hiring Customer Engagement Specialists to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.
What We Offer:
  • Weekly pay via direct deposit
  • Uncapped Commission paid on top of hourly rate
  • Paid training
  • Career path into HVAC Sales Advisor roles
  • Flexible part-time and full-time schedules

Full-time employees also receive:
  • Insurance available after 31 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • Paid time off + holiday pay
  • Company-paid life insurance

Responsibilities
As a Retail Sales Associate, you will engage with homeowners while they shop and introduce them to Brother's heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.
  • Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
  • Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
  • Generate leads and schedule free in-home consultations
  • Enter customer information and book appointments for ARS specialists
  • Represent ARS with a professional and positive in-store presence
  • Support in-store promotions alongside retail management and ARS team members

Qualifications
What You Need:
  • Outgoing personality and willingness to speak with shoppers
  • Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
  • Ability to stand and walk during shifts
  • Weekend and some holiday availability
  • Reliable transportation
  • Clean, professional appearance representing the ARS brand
  • Ability to attend weekly in-office meetings
  • Employment is contingent on a background check in accordance with applicable law

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

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