Customer Development Manager Jobs in California (NOW HIRING)

Requisition ID: 452524
Work Area: Software-Development Operations
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PM-1
Additional Locations:
Original Posting Date: 04/27/2026
Job Title: Development Manager
Location: Palo Alto, CA
Work Model: Hybrid work model
Purpose and Objective:
Ariba, Inc. seeks a Development Manager at our Palo Alto, CA location to set clear goals with team members, and inspire, and support them towards accomplishing these goals.
Expectations and Tasks:
Evaluate goal achievement in a fair and understandable way. Set up and constantly improve a high performing engineering organization with high trust on all levels of roles and collaboration, striving for best-in class engineering processes. Be responsible for supporting the success of not only the direct reports, but also the success of all employees within the larger team, by helping to identify development opportunities and supporting team members to achieve their goals. Act as a coach and a mentor to help with personal development. Conduct deliverable reviews, providing performance feedback while establishing a safe space for developers to effectively learn and grow. Accountable for technical realization of the requirements within the capacity of the engineering team (team health). Contribute to change management and drive engineering excellence and continuous improvement within the engineering team. Clarify implementation approach and plan execution with the engineering team. Connect product vision, goals, and user requirements to organizational goals and help team members with translation into relatable individual and team goals. Partner with Product Management and User Experience to translate the overall outcome-based roadmap and vision into a product backlog and prioritization in a manner clearly understandable to the development team. Perform at least 30% hands-on technical tasks and responsibilities in addition to team management, coaching, and development. Ensure product requirements, as well as non-functional requirements are built, tested, and maintained. Own technical leadership and decide on how the product is implemented. Be accountable for technical decisions within the engineering team. Collaborate with Product Management on prioritization of the backlog. Own the technology decisions and resource investments which include framework or architecture or tooling. Ensure compliance of software development processes with relevant standards, regulations, and legal requirements. Ensure clear "definitions of ready" and "definitions of done" are defined and adhered. Manage third party contractors and suppliers for engineering. Drive attainment of product and service quality Service-Level Agreements (SLAs). Define and align non-functional backlog items with Product Management. Identify and address potential delivery risks that may impact the success of the product. Attend Agile Team ceremonies. Ensure supportability of the product such as telemetry, performance, health check monitoring and customer feedback channels. Ensure that the service quality is continuously driven via root cause analysis and preventive actions. Drive adherence to support metrics and ensure 24/7 support as a Manager on Duty, and Developer on Duty roles.
Education and Occupational Experience:
Bachelor's degree or foreign equivalent in Computer Science, Engineering or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering or a related field of study and five (5) years of experience in the job offered or related occupation.
Qualifications/Skills and Competencies Experience:
Experience must involve five (5) years in the following:

• DevOps; and

• CI/CD.

Experience must involve two (2) years in the following:

• Kubernetes;

• Docker;

• Groovy; and

• Site Reliability Engineering Practices.

Travel: N/A.
This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.
Internal use only: reference code lhrs4262
SAP:SAIL
EX:OUT
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Compensation Range Transparency: The annual base salary for this position is $388,918. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined for this position is $388,918. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Additional Locations:
Requisition ID: 452524
Posted Date: May 26, 2026
Work Area: Software-Development Operations
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0%
Location: