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Csr Dispatcher Jobs (NOW HIRING)

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Customer Service Representative/Dispatcher

Sarasota, FL · On-site

$15.50 - $21/hr

Customer Service Representative / Dispatcher Sarasota, Florida Full-Time | Monday-Friday | Flexibility in schedule may be required About Us: Custom Air & Plumbing, a NearU Company is a trusted local ...

15 Sewer and Drain

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Customer Service Rep/Dispatcher

San Jose, CA

$20 - $25/hr

We are looking for a CSR/Dispatcher. We are very proud to say that we are the oldest residential sewer and drain company located in downtown San Jose, and have been servicing the Bay Area for 43 ...

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Csr Dispatcher information

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How much do csr dispatcher jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for csr dispatcher in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Csr Dispatcher vs Customer Service Representative?

AspectCsr DispatcherCustomer Service Representative
CredentialsHigh school diploma, dispatcher certification (optional)High school diploma, customer service training
Work EnvironmentDispatch centers, call centers, on-siteCall centers, retail, office settings
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, banking, general customer support

The Csr Dispatcher primarily manages dispatch operations, coordinating service or deliveries, while Customer Service Representatives focus on assisting customers with inquiries, complaints, and support. Both roles require strong communication skills, but their daily tasks and industry focus differ significantly.

How does a CSR Dispatcher typically collaborate with field technicians and other departments to resolve customer issues?

A CSR Dispatcher acts as the crucial link between customers, field technicians, and internal departments. They coordinate schedules, relay detailed information about service requests, and provide real-time updates to both customers and technicians. Effective communication is essential, as dispatchers must balance technician availability, prioritize urgent requests, and ensure all parties are informed throughout the service process. Regular interaction with customer service teams and technical staff helps streamline operations and improves customer satisfaction by ensuring timely and accurate service delivery.

What are CSR Dispatchers?

CSR Dispatchers, or Customer Service Representative Dispatchers, are professionals who coordinate and manage the dispatching of service personnel, vehicles, or equipment in response to customer requests. They serve as a vital link between customers and field staff, ensuring that service calls are scheduled efficiently and effectively. CSR Dispatchers handle incoming calls, prioritize service needs, and communicate with technicians or drivers to provide timely solutions. Their role often involves problem-solving, tracking service orders, and maintaining records to ensure high customer satisfaction.

What are the key skills and qualifications needed to thrive as a CSR Dispatcher, and why are they important?

To thrive as a CSR Dispatcher, you need strong organizational skills, multitasking ability, and a high school diploma or equivalent. Familiarity with dispatching software, customer relationship management (CRM) systems, and basic office technology is typically required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help set top performers apart. These competencies ensure efficient coordination, high customer satisfaction, and effective response to dynamic situations.
More about Csr Dispatcher jobs
What cities are hiring for Csr Dispatcher jobs? Cities with the most Csr Dispatcher job openings:
What states have the most Csr Dispatcher jobs? States with the most job openings for Csr Dispatcher jobs include:
What job categories do people searching Csr Dispatcher jobs look for? The top searched job categories for Csr Dispatcher jobs are:
Csr Dispatcher jobs near you
Infographic showing various Csr Dispatcher job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,801 per year, or $18.7 per hour.
Customer Service Representative - Dispatcher

Customer Service Representative - Dispatcher

Serv-All Water Conditioning

North Las Vegas, NV • On-site

$16 - $21/hr

Full-time

Medical, Retirement

Re-posted 29 days ago

Job description

This job is more than a paycheck; it's a career pathway.

  • Job Title: Customer Service Representative - Dispatcher
  • Company: Serv-All Water Conditioning
  • Location: Las Vegas, Nevada
  • Pay: $16.00 - $21.00 per hour
  • Schedule: Wednesday through Saturday from 7:15 am to 5:15 pm

As our full-time Customer Service Representative - Dispatcher, you will assist customers over the phone, schedule plumbing services, and efficiently dispatch technicians to jobs. You'll need a polite and friendly attitude as you speak with customers, gather their information, answer any questions, and address any concerns. At the beginning of the day, you'll review the job schedule and strategically dispatch technicians to optimize productivity and success. Your impact will be felt by customers and our plumbing team!

If you feel like you'll thrive as our Customer Service Representative - Dispatcher, here's what you'll need:

  • Experience in a trade or service-based industry (NOT food service/restaurant)
  • ServiceTitan proficiency
  • Team spirit and a solid work ethic
  • Excellent communication and listening skills
  • Willingness to keep learning and growing
  • PREFERRED - plumbing knowledge
  • PREFERRED - experience working with plumbers

WHY JOIN US:

Serv-All Water Conditioning is a leading provider of water softener and filtration solutions in Las Vegas, NV. We take pride in delivering top-tier solutions, but we know our real strength lies in our team. We treat everyone like family and foster a fun-loving, team-oriented environment where collaboration, curiosity, and innovation thrive. Our open-door policy means your voice is heard, and we're committed to helping you grow personally and professionally. If you're looking for a workplace that prioritizes trust, passion, and excellence, join us!

Benefits Package

  • Health insurance
  • 401(k) with company match
  • Company phone
  • Growth opportunities
  • Mentorship/apprentice program
  • Uniforms
  • Vacation

START HERE:

The initial application is quick, easy, and mobile-friendly. Apply for our office today!


Must have the ability to pass a background check and drug screening test.


Job Posted by ApplicantPro