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How much do csr dispatcher jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for csr dispatcher in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Csr Dispatcher vs Customer Service Representative?

AspectCsr DispatcherCustomer Service Representative
CredentialsHigh school diploma, dispatcher certification (optional)High school diploma, customer service training
Work EnvironmentDispatch centers, call centers, on-siteCall centers, retail, office settings
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, banking, general customer support

The Csr Dispatcher primarily manages dispatch operations, coordinating service or deliveries, while Customer Service Representatives focus on assisting customers with inquiries, complaints, and support. Both roles require strong communication skills, but their daily tasks and industry focus differ significantly.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or financial advisors. These positions often require advanced skills, extensive experience, and sometimes certification or licensing, and they may involve project-based or contract work with high earning potential.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as emergency services, aviation, or logistics management, with roles like emergency medical dispatchers or airline dispatchers earning higher salaries. These positions typically require advanced certifications, experience, and sometimes additional training or licenses. Salaries can vary based on industry, location, and level of responsibility.

How does a CSR Dispatcher typically collaborate with field technicians and other departments to resolve customer issues?

A CSR Dispatcher acts as the crucial link between customers, field technicians, and internal departments. They coordinate schedules, relay detailed information about service requests, and provide real-time updates to both customers and technicians. Effective communication is essential, as dispatchers must balance technician availability, prioritize urgent requests, and ensure all parties are informed throughout the service process. Regular interaction with customer service teams and technical staff helps streamline operations and improves customer satisfaction by ensuring timely and accurate service delivery.

What does a CSR dispatcher do?

A CSR dispatcher coordinates and assigns service requests to field technicians or drivers, ensuring timely response and efficient operations. They communicate with customers, track job statuses using dispatch software, and prioritize tasks based on urgency and availability.

What are CSR Dispatchers?

CSR Dispatchers, or Customer Service Representative Dispatchers, are professionals who coordinate and manage the dispatching of service personnel, vehicles, or equipment in response to customer requests. They serve as a vital link between customers and field staff, ensuring that service calls are scheduled efficiently and effectively. CSR Dispatchers handle incoming calls, prioritize service needs, and communicate with technicians or drivers to provide timely solutions. Their role often involves problem-solving, tracking service orders, and maintaining records to ensure high customer satisfaction.

How much is the salary of a dispatcher?

The salary of a CSR dispatcher typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the industry. Dispatchers often work in logistics, transportation, or customer service environments and may require strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a CSR Dispatcher, and why are they important?

To thrive as a CSR Dispatcher, you need strong organizational skills, multitasking ability, and a high school diploma or equivalent. Familiarity with dispatching software, customer relationship management (CRM) systems, and basic office technology is typically required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help set top performers apart. These competencies ensure efficient coordination, high customer satisfaction, and effective response to dynamic situations.
More about Csr Dispatcher jobs
What cities are hiring for Csr Dispatcher jobs? Cities with the most Csr Dispatcher job openings:
What states have the most Csr Dispatcher jobs? States with the most job openings for Csr Dispatcher jobs include:
What job categories do people searching Csr Dispatcher jobs look for? The top searched job categories for Csr Dispatcher jobs are:
Csr Dispatcher jobs near you
Infographic showing various Csr Dispatcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,801 per year, or $18.7 per hour.
Customer Service Representative/ Dispatcher

Customer Service Representative/ Dispatcher

Mr Handyman

Whitsett, NC • On-site

$16 - $22/hr

Other

Retirement, PTO

Posted 20 days ago

Mr. Handyman rating

5.1

Company rating: 5.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

211th of 223 rated repair and maintenance companies

Job description

Job Title: Customer Service Representative/ Dispatcher
Location: [Greensboro, NC]
Job Type: Full-time
Salary: $16.00 to $22.00 , based on experience
Job Summary:
We are looking for a highly organized and customer-focused Customer Service Representative / Dispatcher to join our team. In this role, you will be responsible for coordinating service requests, dispatching field personnel, and ensuring timely and efficient customer support. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.
Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries professionally and efficiently.
  • Schedule and dispatch service technicians, drivers, or field personnel based on customer needs and availability.
  • Monitor and track service requests to ensure timely completion.
  • Communicate effectively with customers, providing status updates and resolving issues as needed.
  • Maintain accurate records of service calls, dispatch logs, and customer interactions.
  • Collaborate with internal departments to streamline operations and improve customer satisfaction.
  • Handle emergency situations and urgent requests with a sense of urgency and efficiency.
  • Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation.
Requirements:
  • High school diploma or equivalent (Associate's or Bachelor's degree is a plus).
  • Previous experience in customer service, dispatching, or a related field preferred.
  • Strong multitasking and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency in using dispatch software, CRM systems, and Microsoft Office Suite.
  • Ability to resolve customer issues effectively.
  • Problem-solving skills with a proactive approach to customer service.
Benefits:
  • Competitive Pay with performance incentives.
  • Paid time off
  • Paid holidays.
  • 401K Match
  • Career growth and development opportunities.

Join our team and be a part of a company that values excellent customer service and efficient operations!

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