ZipRecruiter

Log In

1

Csr Dispatcher Jobs (NOW HIRING)

PatchitUP of Nashville

CSR/Dispatcher

Smyrna, TN · On-site

$15.75 - $19.75/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

PatchitUP of Nashville

CSR/Dispatcher

Smyrna, TN · On-site +1

$15.75 - $19.75/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

PatchitUP of West Houston

CSR/Dispatcher

Fulshear, TX · On-site +1

$15 - $18.75/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

PatchitUP of West Houston

CSR/Dispatcher

Fulshear, TX · On-site

$15 - $18.75/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

PatchitUP of West Houston

CSR/Dispatcher

Fulshear, TX · On-site +1

$15 - $18.75/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

PatchitUP of West Houston

CSR/Dispatcher

Fulshear, TX · On-site +1

$15 - $18.75/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

PatchitUP of Lansdale, PA

CSR/Dispatcher

North Wales, PA

$16.50 - $20.50/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

Aire Serv of Coral Springs

CSR/Dispatcher

Boca Raton, FL · On-site

$18 - $25/hr

... team and represent Aire Serv on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by ...

Aire Serv

Customer Service Representative

Arcadia, CA · On-site

$22 - $24/hr

Customer Service Representative - HVAC Aire Serv of Pasadena - Arcadia, CA $22-$24/hour + Uncapped ... Coordinating and dispatching service calls to technicians * Communicating schedule updates with ...

previous page

Showing results 41-60

All JobsCsr Dispatcher Jobs

Csr Dispatcher information

See salary details

$11

$18

$25

How much do csr dispatcher jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for csr dispatcher in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Csr Dispatcher vs Customer Service Representative?

AspectCsr DispatcherCustomer Service Representative
CredentialsHigh school diploma, dispatcher certification (optional)High school diploma, customer service training
Work EnvironmentDispatch centers, call centers, on-siteCall centers, retail, office settings
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, banking, general customer support

The Csr Dispatcher primarily manages dispatch operations, coordinating service or deliveries, while Customer Service Representatives focus on assisting customers with inquiries, complaints, and support. Both roles require strong communication skills, but their daily tasks and industry focus differ significantly.

How does a CSR dispatcher typically collaborate with field technicians and other departments to resolve customer issues?

A CSR Dispatcher acts as the crucial link between customers, field technicians, and internal departments. They coordinate schedules, relay detailed information about service requests, and provide real-time updates to both customers and technicians. Effective communication is essential, as dispatchers must balance technician availability, prioritize urgent requests, and ensure all parties are informed throughout the service process. Regular interaction with customer service teams and technical staff helps streamline operations and improves customer satisfaction by ensuring timely and accurate service delivery.

What is a CSR dispatcher?

CSR Dispatchers, or Customer Service Representative Dispatchers, are professionals who coordinate and manage the dispatching of service personnel, vehicles, or equipment in response to customer requests. They serve as a vital link between customers and field staff, ensuring that service calls are scheduled efficiently and effectively. CSR Dispatchers handle incoming calls, prioritize service needs, and communicate with technicians or drivers to provide timely solutions. Their role often involves problem-solving, tracking service orders, and maintaining records to ensure high customer satisfaction.

What are the key skills and qualifications needed to thrive as a CSR dispatcher, and why are they important?

To thrive as a CSR Dispatcher, you need strong organizational skills, multitasking ability, and a high school diploma or equivalent. Familiarity with dispatching software, customer relationship management (CRM) systems, and basic office technology is typically required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help set top performers apart. These competencies ensure efficient coordination, high customer satisfaction, and effective response to dynamic situations.
More about Csr Dispatcher jobs
What cities are hiring for Csr Dispatcher jobs? Cities with the most Csr Dispatcher job openings:
What states have the most Csr Dispatcher jobs? States with the most job openings for Csr Dispatcher jobs include:
What job categories do people searching Csr Dispatcher jobs look for? The top searched job categories for Csr Dispatcher jobs are:
Csr Dispatcher jobs near you
Infographic showing various Csr Dispatcher job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,801 per year, or $18.7 per hour.

Customer Service Representative (Dispatcher)

New Enterprise Stone & Lime

Roaring Spring, PA • On-site

$14 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

New Enterprise Stone & Lime rating

7.1

Company rating: 7.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

379th of 538 rated manufacturers

Job description

Customer Service Representative (Dispatcher)

Receives incoming calls and effectively addresses the call accordingly.

Provides verbal pricing and availability information.

Works closely with area Sales Representative to provide high quality customer service and accurate pricing.

Converts customer request or quote into sales order.

Assigns trucks to specific orders based on delivery needs and product type.

Maintains close communications with drivers to provide them with necessary instructions, updates, and support throughout their deliveries.

Acts as liaison between drivers, quarries/plants, jobs, and customers. This includes addressing inquiries, providing updates, and resolving delivery-related concerns.

Ensures that all trucking operations comply with relevant transportation laws, safety regulations, and company policies.

Handles unexpected challenges such as traffic delays, mechanical issues, or adverse weather conditions by making quick decisions and implementing appropriate solutions.

Cross-trains in other functions within the Customer Service & Transportation Team and provides backup to other team members as required. Cross-training responsibilities include training new coworkers.

Researches existing quotes and orders and assigns new requests to proper quote or sales order when applicable.

Performs other duties as assigned.

Requirements - Who Are We Looking For?

Proven experience in transportation, customer service, and dispatching experience is preferred.

Knowledge of aggregate products, specifications, and delivery schedules.

Understanding of transportation laws and D.O.T. regulations, including hours of service and weight restrictions on state and federal highways.

Ability to read road maps, identify trucking routes, and working knowledge of assigned geographical service areas.

Knowledge of trucks accessories and usages, and applications for each.

Proven ability to make quick decisions and problem-solve based on factual information.

Working aptitude of Microsoft Office Suite, Apex, Five Cubits and Command Track.

Basic knowledge of product offering purpose, and properties.

Ability to work in a fast-paced and periodically stressful environment with time-sensitive deadlines. This requires flexibility and the ability to handle multiple tasks simultaneously.

Must possess strong attention to detail, good organizational skills with the ability to ensure accurate work.

Ability to work independently but as part of a team concept.

Excellent communication and interpersonal skills.

High School Diploma or GED required.

Why Apply?

Competitive Benefit Package - Medical, Vision, Dental, 401k, Vacation, Life Insurance, etc.

Winters Off (Certain Positions) – Due to the seasonality of our work, some positions enjoy winters off while still receiving year-round benefits.

Career Growth - We pride ourselves in developing coworkers and promoting from within.

Stable Industry - Our materials are in high demand year over year.

What New Enterprise Stone & Lime employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply