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Csr Dispatcher Jobs (NOW HIRING)

PatchitUP of Lansdale, PA

CSR/Dispatcher

North Wales, PA

$16.50 - $20.50/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

PatchitUP of West Houston

CSR/Dispatcher

Fulshear, TX · On-site

$15 - $18.75/hr

Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ServiceTitan software to manage schedules and dispatch technicians. * Communicate effectively with customers ...

Jackson Mechanical

CSR - Dispatcher

Oklahoma City, OK

$22 - $25/hr

Customer Service Representative (CSR) Location: Oklahoma City, OK Company: Jackson Mechanical ... Prevent ordering errors such as duplicate or misapplied purchases Job Setup & Dispatch Support

LHH US

Customer Service Representative (Dispatcher)

Phoenix, AZ

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service delivery Qualifications * 2+ years of experience in dispatching, facilities coordination, logistics, or related field * High school diploma or equivalent required * Experience with CRM or ...

New

R3 Roofing & Exteriors

HVAC CSR / Dispatcher

Davenport, IA · On-site

$16.25 - $20.25/hr

  • Medical

  • PTO

Position: CSR/Dispatcher Location: Davenport, IA Company: R3 Heating & Air (A Division of R3 Roofing & Exteriors) Schedule: Full-Time | Monday-Friday | In-Office About Us: R3 Heating & Air is the ...

SERVPRO Team Greenway

Dispatcher / Production CSR

Knoxville, TN · On-site

$14 - $17.50/hr

  • Medical

  • PTO

Are you highly organized, customer-focused, and thrive in a fast-paced environment? We're looking for a Production CSR / Dispatcher to be the communication hub between our customers, production crews ...

SERVPRO

Dispatcher / Production CSR

Knoxville, TN · On-site

$18 - $20/hr

  • Medical

  • PTO

Are you highly organized, customer-focused, and thrive in a fast-paced environment? We're looking for a Production CSR / Dispatcher to be the communication hub between our customers, production crews ...

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Csr Dispatcher information

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How much do csr dispatcher jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for csr dispatcher in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is a CSR dispatcher?

CSR Dispatchers, or Customer Service Representative Dispatchers, are professionals who coordinate and manage the dispatching of service personnel, vehicles, or equipment in response to customer requests. They serve as a vital link between customers and field staff, ensuring that service calls are scheduled efficiently and effectively. CSR Dispatchers handle incoming calls, prioritize service needs, and communicate with technicians or drivers to provide timely solutions. Their role often involves problem-solving, tracking service orders, and maintaining records to ensure high customer satisfaction.

How does a CSR dispatcher typically collaborate with field technicians and other departments to resolve customer issues?

A CSR Dispatcher acts as the crucial link between customers, field technicians, and internal departments. They coordinate schedules, relay detailed information about service requests, and provide real-time updates to both customers and technicians. Effective communication is essential, as dispatchers must balance technician availability, prioritize urgent requests, and ensure all parties are informed throughout the service process. Regular interaction with customer service teams and technical staff helps streamline operations and improves customer satisfaction by ensuring timely and accurate service delivery.

What are the key skills and qualifications needed to thrive as a CSR dispatcher, and why are they important?

To thrive as a CSR Dispatcher, you need strong organizational skills, multitasking ability, and a high school diploma or equivalent. Familiarity with dispatching software, customer relationship management (CRM) systems, and basic office technology is typically required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help set top performers apart. These competencies ensure efficient coordination, high customer satisfaction, and effective response to dynamic situations.

What is the difference between Csr Dispatcher vs Customer Service Representative?

AspectCsr DispatcherCustomer Service Representative
CredentialsHigh school diploma, dispatcher certification (optional)High school diploma, customer service training
Work EnvironmentDispatch centers, call centers, on-siteCall centers, retail, office settings
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, banking, general customer support

The Csr Dispatcher primarily manages dispatch operations, coordinating service or deliveries, while Customer Service Representatives focus on assisting customers with inquiries, complaints, and support. Both roles require strong communication skills, but their daily tasks and industry focus differ significantly.

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Csr Dispatcher jobs near you
Infographic showing various Csr Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.

Customer Service Representative / Dispatcher

Aire Serv Of Northeastern Minnesota

Cloquet, MN

$18 - $21/hr

Full-time

Re-posted 16 days ago

Job description


As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.


Specific Responsibilities:

· Receive incoming calls in a professional and courteous manner

· Scheduling appointments

· Assigning daily work/calls to other team members

· Perform marketing and sales functions to sell additional work and earn business

· Complete work orders, return customer calls and respond to customer complaints

· Maintain office services by utilizing office operations and procedures

· Perform other duties as needed which may include cross-training in related positions


Job Requirements:

· Administrative experience preferred

· Strong written and verbal communication skills

· Detail-oriented with strong data entry skills

· Positive Attitude

· Team player who can work independently

· General computer knowledge, including Microsoft Office



We are actively interviewing for this position - Apply today and our hiring manager will follow up!

With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

Apply