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Crm Jobs (NOW HIRING)

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Payroll Partners, Inc.

CRM Administrator

Fort Wright, KY · On-site

$70K - $80K/yr

The CRM Administrator will be responsible for ensuring the system supports sales, marketing, and customer service processes efficiently. This role requires technical expertise, business insight, and ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Atlantic Coast Mortgage

CRM Administrator

Atlantic Coast Mortgage is seeking a CRM Administrator to support day-to-day management, optimization, and execution of marketing initiatives. This role is responsible for maintaining CRM data ...

Digital Remedy

CRM Developer

Hunt Valley, MD · On-site

Sinclair has an exciting opportunity for a CRM Developer to join our Enterprise Solutions organization! Our Enterprise Solutions team is the technological backbone of our corporate processes ...

Tripadvisor

CRM Manager

Needham, MA · On-site

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Anaheim Ducks

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

FrankCrum

CRM Manager

Clearwater, FL · On-site

Supports CRM Team with work such as workflows, automation, and pipelines. * Tracks and reports metrics and trends and reporting support. * Cleans and maintains all the data in the system (properties ...

krg technology inc

CRM Developer

Redmond, WA

Fulltime / Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience. Experienced configuring the application to meet a client ...

Ashley Digital

Director, CRM

The Director, Ashley CRM will be responsible for growing consumer revenue across a broad and complex product catalog, developing lifecycle strategies across email, SMS and lead capture, while ...

Stem Xpert

SAP CRM

Santa Clara, CA

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

Air Apps

CRM Specialist

San Francisco, CA · On-site

$73K - $115K/yr

The Role As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns . You will work on drip ...

Becker Morgan

CRM Administrator

Salisbury, MD · On-site

$25 - $26/hr

We are seeking a meticulous CRM Administrator to support our dynamic marketing and business development team. This role will help facilitate day-to-day operations, including Customer Relationship ...

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How much do crm jobs pay per year?

As of Jul 1, 2026, the average yearly pay for crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are CRM-based jobs?

CRM-based jobs involve managing customer relationships using Customer Relationship Management (CRM) software to improve sales, marketing, and customer service. Roles may include CRM analyst, administrator, or developer, requiring skills in data management, communication, and familiarity with tools like Salesforce or HubSpot.

What are the main challenges faced by a CRM professional, and how can they be overcome?

CRM professionals often encounter the challenge of balancing the needs of multiple clients while ensuring data accuracy and effective communication across teams. Staying organized and utilizing CRM software to its full potential can greatly help manage these demands. Additionally, adapting to rapidly changing customer expectations and continuously updating product knowledge are key for success in this role. Proactively seeking feedback, participating in ongoing training, and cultivating strong internal relationships can mitigate these challenges and lead to a rewarding experience as a CRM specialist.

What are the key skills and qualifications needed to thrive in the Crm position, and why are they important?

To excel as a CRM (Customer Relationship Manager), you need a solid background in customer engagement, data analysis, and relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with major CRM software platforms like Salesforce, HubSpot, or Microsoft Dynamics is crucial, and certifications in these systems are highly valued. Excellent communication, problem-solving, and organizational skills will set you apart by enabling effective collaboration with both clients and internal teams. These skills ensure the successful building and maintenance of customer relationships, driving retention and business growth.

What is the minimum salary for CRM?

The minimum salary for a CRM (Customer Relationship Management) professional varies depending on experience, location, and industry, but entry-level positions typically start around $40,000 to $50,000 annually. Salaries increase with skills in CRM tools like Salesforce or HubSpot and relevant certifications. Entry-level roles may also include internships or junior positions with lower pay.

What is a CRM job?

A CRM (Customer Relationship Management) job involves managing customer interactions, improving relationships, and analyzing data to enhance customer satisfaction and business growth. Professionals in this role use CRM software to track customer interactions, automate processes, and personalize communications. Common responsibilities include lead management, customer support, and marketing automation. CRM specialists often work in sales, marketing, or customer service teams to optimize customer engagement and retention.

How do I become a CRM?

To become a CRM professional, you typically need a background in sales, marketing, or customer service, along with experience using Customer Relationship Management (CRM) software like Salesforce or HubSpot. Earning relevant certifications can enhance your skills and job prospects, and strong communication and data management skills are essential for success in this role.

What does CRM job mean?

A CRM job involves managing customer relationships using Customer Relationship Management (CRM) software to improve client engagement, sales, and retention. Roles often require skills in data analysis, communication, and familiarity with tools like Salesforce or HubSpot. These positions can include tasks such as customer support, marketing automation, and data management.
More about Crm jobs
What cities are hiring for Crm jobs? Cities with the most Crm job openings:
What are the most commonly searched types of Crm jobs? The most popular types of Crm jobs are:
What states have the most Crm jobs? States with the most job openings for Crm jobs include:
What job categories do people searching Crm jobs look for? The top searched job categories for Crm jobs are:
Crm jobs near you
Infographic showing various Crm job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.
CRM Analyst

CRM Analyst

Baltimore Orioles

Baltimore, MD • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Job Title: CRM Analyst
Reports to: Director, Business Analytics
Department: Strategy & Analytics
Location: Baltimore, MD
Type: Full-time, Exempt
Position Summary:
The Baltimore Orioles organization is a storied Major League Baseball franchise with a proud tradition, passionate fans, and a deep connection to Baltimore. Under new leadership, the team is entering an exciting chapter focused on building a winning tradition, delivering a world-class fan experience, fostering innovation, and making a meaningful impact in our community.
We are seeking a CRM Analyst to help the Orioles better understand, engage, and grow our fan base through data and systems. In this role, you will be responsible for maintaining and enhancing our CRM environment, ensuring data accuracy, consistency, and alignment across sales, marketing, ticketing, and analytics platforms. This position enables data-driven decision-making by transforming fan and customer data into reliable reporting, insights, and operational workflows. You will partner closely with cross-functional teams to support CRM administration, integrations, reporting, and campaign execution. The ideal candidate is analytical, detail-oriented, and proactive, with experience working in CRM systems (e.g., Salesforce), managing data quality, and using data to drive measurable business outcomes.
Key Responsibilities:
  • Support Fan Engagement and Revenue Operations
    • Serve as the primary business owner and first line of support for the CRM system, including configuration, data quality, user access, training, and day-to-day operations
    • Partner with ticketing and corporate partnerships teams to ensure CRM processes support fan engagement, sales execution, and revenue tracking
    • Build targeted lead lists, segments, and campaigns using CRM and integrated data sources
  • Enable Data-Driven Decision-Making
    • Develop and maintain reports, dashboards, and analyses to track sales activity, pipelines, renewals, invoicing, and other key performance indicators
    • Analyze and synthesize CRM, ticketing, marketing, and sponsorship data to deliver actionable insights that improve revenue performance and operational efficiency
  • Optimize CRM Systems and Processes
    • Support the development and execution of a CRM roadmap, including system enhancements, process improvements, and data initiatives aligned with business priorities
    • Identify and implement process improvements and automation to reduce manual work and improve data reliability
    • Maintain data integrity across CRM, ticketing, marketing, and data warehouse systems
    • Manage data-related issues with third-party vendors and internal technical partners
  • Drive Adoption, Documentation, and Best Practices
    • Create and maintain clear documentation for CRM processes, data definitions, and reporting standards
    • Gather and incorporate user feedback to improve CRM usability, adoption, and effectiveness
    • Stay current on CRM tools, features, and recommend enhancements to strengthen how the organization uses data

Qualifications:
  • Bachelor's degree in a quantitative, analytical, or business-related field (e.g., Mathematics, Statistics, Data Science, Business Analytics, Information Systems), or equivalent professional experience
  • 2+ years of hands-on experience supporting or administering a CRM platform (Salesforce preferred), including data management, reporting, and user support
  • Experience working with CRM and related data sources to support sales, marketing, ticketing, or customer engagement workflows
  • Demonstrated ability to build clear, accurate dashboards and reports using data visualization tools (e.g., Tableau, Power BI, Salesforce reporting)
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and translate findings into actionable insights
  • High proficiency in Excel and SQL, with a working understanding of relational databases, data warehousing concepts, and data integration workflows
  • Excellent written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders at all levels of the organization
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment
  • Familiarity with CRM concepts, best practices, and third-party tools commonly used for data ingestion, marketing automation, and analytics
  • Curiosity and initiative to learn new tools, stay current on CRM and analytics trends, and continuously improve systems and processes

The anticipated salary for this role is $65,000-$75,000 annually depending on experience, plus bonus opportunity.
The Baltimore Orioles are committed to providing competitive pay and benefits for our employees.
The Baltimore Orioles provide generous benefits, including unlimited PTO, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, concession/merchandise discounts, free parking and complimentary baseball tickets to home games. 401(k) plan with discretionary employer match available after one year of service and 1,000 hours is also available.
This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law.
Posted: 5/11/2026
DISCLAIMER:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
EQUAL OPPORTUNITY STATEMENT:
The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran's status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.

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