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Crm Associate Jobs (NOW HIRING)

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional ...

CRM Co-ordinator

Manhattan, NY · Hybrid

$60K - $65K/yr

CRM Co-ordinator Location: New York - Hybrid 2 days in-office, 3 days remote Salary: $60,000 - $65,000 Department: Marketing Reporting to: Campaign Manager Role Overview This role will be directly ...

CRM Specialist

$65K - $85K/yr

Hands-on experience building automated email journeys in a major CRM or ESP platform (experience with Inntopia, Cendyn, Revinate, Salesforce Marketing Cloud, Klaviyo, or similar is a plus) * Strong ...

As CRM Marketing Manager, you will own the global strategic direction and performance of CRM marketing programs across Hertz, Dollar, and Thrifty brands. You will translate business objectives and ...

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DealCloud CRM Manager

New York, NY · On-site

$80 - $90/hr

Our financial client is seeking an experienced CRM Manager with deep expertise in the DealCloud platform to lead the strategic management, optimization, and ongoing evolution of the firm's CRM ...

New

Associate Manager, CRM

Manhattan, NY · On-site

$60K - $70K/yr

Job Summary The Associate Manager, CRM plays a key role in delivering thoughtful, timely, and engaging customer communications across SMS and email channels. This position supports the end-to-end ...

ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve their CRM environment. This role will involve day-to-day CRM administration, user ...

New

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... Lead the build, QA, and deployment of CRM and loyalty campaigns across marketing platforms * Own ...

CRM Platform Manager

Boston, MA · On-site

$118K - $152K/yr

Responsibilities Shawmut is seeking an experienced CRM Platform Manager to own and optimize our Microsoft Dynamics 365 environment. This role serves as the primary technical and functional owner of ...

Shawmut is seeking an experienced CRM Platform Manager to own and optimize our Microsoft Dynamics 365 environment. This role serves as the primary technical and functional owner of the D365 platform ...

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

... CRM developments Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Measurement & Optimization • Develop and maintain dashboards, reports, and performance monitoring across CRM, digital, and media channels • Own and scale A/B and multivariate testing strategies ...

Senior Analyst, CRM Role Overview We're looking for a hands-on Omni channel - CRM Analyst to plan, execute, and measure lifecycle across both retail and ecomm. You'll own definitions, reporting, and ...

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Crm Associate information

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How much do crm associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for crm associate in the United States is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM Associate, and why are they important?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

How does a CRM Associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What does a CRM Associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

More about Crm Associate jobs
What cities are hiring for Crm Associate jobs? Cities with the most Crm Associate job openings:
What are the most commonly searched types of Crm jobs? The most popular types of Crm jobs are:
What states have the most Crm Associate jobs? States with the most job openings for Crm Associate jobs include:
Infographic showing various Crm Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 33% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,583 per year, or $16.1 per hour.
Siebel CRM

Full-time

Posted 4 days ago


Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description
  • At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations
  • Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements.
  • Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects
  • Anticipate customer needs, provides inputs for solutioning, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving Siebel CRM.
  • Encourages diversity of opinions and evaluates on individual merit without being biased
  • Drives a culture of continuous learning by providing real time opportunities for job enrichment and emphasis impact of learning
  • Familiarity with Siebel functional modules
  • Should have experience in providing solutions Integrate with On-Premise legacy systems
  • Thorough understanding on the Software Life Cycle of Development including Deployment
  • Best Practices understanding on Coding Standards, Deployment,
  • Demonstrates expert knowledge of processes in multiple functional areas like Field Service, Customer Management, Order Management, Contract Management, Inventory, Sales, Invoicing & Finance etc. in order to guide large and complex consulting assignments
  • Expert Industry knowledge to provide proactive insight to the customers about potential business impact with forecasted trends.
  • Ability to work under pressure with constructive thinking and provide alternative/permanent solutions in production environments and able to get the buy-in from customers.
  • Mastery with defining the testing scope , scenario creation, execution, driving QA issues to closure by working with internal and external teams
  • Show mastery in proposal development principles and methodology to define and enhance the proposal development framework and principles
  • In-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projects
  • Knowledge of Salesforce platform is a plus
  • Ability to work in team in diverse/ multiple stakeholder environment
  • Experience and desire to work in a Global delivery environment
Qualifications
  • Bachelor's/ Master's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
  • Must have at least 4 years of IT experience
Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Full-Time Permanent job opportunity for you.
  2. Only US Citizen, Green Card Holder, GC-EADH4-EAD & L2-EAD can apply.
  3. No OPT-EAD, TN Visa & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007