1

Crm Associate Jobs in Boston, MA (NOW HIRING)

Lotto.com Inc. is seeking a Marketing Coordinator who will be assisting the Director of Marketing across digital media, CRM management and helping coordinate campaigns with Lotto.com's media agency ...

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

CRM Administrator

Boston, MA

$100K - $130K/yr

  • Medical

  • PTO

WHAT YOU'LL DO We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and automations that support the full panelist lifecycle. In ...

CRM Administrator

Boston, MA · On-site

$100K - $130K/yr

  • Medical

  • PTO

In this role, you will own the organization's Panel facing CRM ecosystem, design scalable operational processes, and leverage automation and AI to improve efficiency, data quality, and the panelist ...

CRM & Integrations Administrator

Lowell, MA · Hybrid

$95K - $105K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Opportunity: CRM & Integrations Administrator Captivate is seeking a CRM & Integrations Administrator to join our dynamic Technology team working out of our outstanding Lowell, MA office, three ...

Posted today

Customer Lifecycle & CRM Manager Department: Ecommerce, Web & Digital Marketing Employment Type: Full Time Location: Cumberland, RI Description We are seeking a Customer Lifecycle & CRM Manager to ...

New

At least 2 years of experience in Microsoft Dynamics CRM. * At least 2 years of experience in conducting JAD sessions, Requirement Workshops * At least 2 years of experience in Microsoft Dynamics CRM ...

Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Have managed configuration of MSCRM ...

Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM * Have managed ...

Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Have managed configuration of MSCRM ...

Senior CRM Analyst

Natick, MA · On-site

$105K - $164K/yr

As a Senior CRM Analyst - Sales, you will play a key role in shaping and evolving MathWorks' Salesforce-based CRM ecosystem in support of Sales, Marketing, and Customer Success. You will be part of a ...

Associate CRM Marketing Manager

Plymouth, MA · On-site

$36 - $49.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As part of Chewy's SmartPak business, the Associate CRM Marketing Manager is responsible for executing promotional marketing campaigns and optimizing lifecycle marketing campaigns that strengthen ...

Lifecycle & CRM Marketing Manager

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build and own Mixam's lifecycle/customer retention engine across email, SMS, loyalty program, strategic segmentation, testing, and Hubspot CRM tooling - with responsibility for identifying customer ...

Lifecycle & CRM Marketing Manager

Boston, MA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build and own Mixam's lifecycle/customer retention engine across email, SMS, loyalty program, strategic segmentation, testing, and Hubspot CRM tooling - with responsibility for identifying customer ...

next page

Showing results 1-20

Crm Associate information

See Boston, MA salary details

$8

$17

$31

How much do crm associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for crm associate in Boston, MA is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.80 per hour, depending on experience, location, and employer.

What does a CRM associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What are the key skills and qualifications needed to thrive as a CRM associate?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

How does a CRM associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is a CRM associate a good career?

A CRM associate role involves managing customer relationship management systems, analyzing customer data, and supporting marketing efforts. It can be a good career for those interested in data analysis, communication, and technology, with opportunities for advancement into roles like CRM manager or marketing analyst. The job often requires proficiency with CRM software and strong organizational skills.

What are the most commonly searched types of Crm jobs in Boston, MA?

The most popular types of Crm jobs in Boston, MA are:

Infographic showing various Crm Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,485 per year, or $17.5 per hour.

CRM Manager

Lotto.com

Hopkinton, MA • On-site

Other

Re-posted 14 hours ago


Job description

Job Description: Marketing CoordinatorJersey City, NJ | Marketing Team | Reports to Director of MarketingWho is Lotto.com? Lotto.com Inc. is a New Jersey-based start-up, aiming to change the way the lottery is played. We built the best-in-class lottery distribution platform, to deliver a secure and contactless online experience to players. Up to 50% of all lottery ticket sales nationwide support various initiatives, and we are on a mission to increase funding for those causes, including scholarships and educational programs, social services, pensions for firefighters, assistance programs for seniors, road maintenance, and much more. Who you are:Do you like to find out what attracts a person to buy a product? Have you ever imagined to work at a startup? If the answer is yes to any of those questions… continue reading because this job might be the one for YOU! Lotto.com Inc. is seeking a Marketing Coordinator who will be assisting the Director of Marketing across digital media, CRM management and helping coordinate campaigns with Lotto.com’s media agency, creative agency and PR agency. Additional Information: Skills and QualificationsBachelor’s degree in marketing, advertising, or communicationsMUST have at least 1 year of CRM experience 1-2 years’ experience as a Marketing Manager/ CRM Manager / Ad tech Account Manager or similar rolesFast learner who can understand technology at any levelAnalytical and process-oriented mindset with unparalleled attention to detailKnowledge of traditional and digital marketing, content marketing, and social media marketingExperience with research using data analytics software (Google Analytics, Google Datastudio) Excellent writing, communication, and presentation skillsProficiency in full Google suitePreferred QualificationsFamiliarity with Contentful (CMS) and Optimove (CRM) Knowledge of Google Adwords, Facebook Ads Manager + other social platformsWorking knowledge of HTML and design and email softwareExperience working with budgets and forecasting Job Advertisement: Responsibilities includeSupport the team and the company in reaching the marketing objectivesCollect information that is useful for strategy planning and developmentCoordinate communication across agency partnersDiscover actual market trends and patternsDevelop, plan, execute and optimize customer behavior based CRM campaignsBe in charge and create customer touchpoints via email, SMS, and push notifications, retargeting to meet business goalsOperation of various systems – for campaign execution and monitoringInterpret data, analyze results to improve ROI performanceSurface data-driven insights and an iterative testing approach to optimize campaigns, content, and segmentationLead our CRM strategy from inception and take the reins on implementing high-impact initiatives across the customer lifecycle that accelerate active customer growth and revenue generation.Own our sophisticated CDP/CRM infrastructure - constantly working to evolve and improve how, when, and what we're able to communicate with our customers.Own the email deployment calendar while working cross-functionally with marketing, operations, creative and performance teamsMaintain and devise a clear reporting structure for the business on all things CRMChampion a data-driven approach to CRM, using numbers to influence and enhance storytelling and retentionDevelop a testing culture to help optimize current marketing and triggered campaignsManage complex customer touchpoints and flows to ensure efficiency in customer communicationFocus on customer lifetime value: provide insight on the recency, frequency and monetary value of our customers, across different consumer segments & marketsContinue to grow and build the active database for all CRM activities, coming up with new and innovative means to drive signup and active usersManage and develop Lotto.com’s rewards loyalty program, coming up with ways to increase signup and awareness whilst building engagement and value in the program.Be responsible and contribute to improvements in repeat purchase and LTV across all markets $50,001 - $75,000