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Crm Associate Jobs (NOW HIRING)

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

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Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Apply Early

Ten Group

CRM Manager

Las Vegas, NV

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Qualifications • Associate degree required; Bachelor's degree preferred. • Minimum of 5 years ... As a CRM Coordinator, you will play an important role in supporting customer engagement strategies ...

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Becker Morgan

CRM Administrator

Salisbury, MD · On-site

$25 - $26/hr

We are seeking a meticulous CRM Administrator to support our dynamic marketing and business ... Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or a ...

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FTI Consulting, Inc.

Manager, CRM

New York, NY · Hybrid

$116K - $204K/yr

Develop, execute, optimize and maintain the processes and procedures within the CRM that will support Corporate Finance & Restructuring's CRM strategy and priorities * Manage and increase adoption of ...

Unilode Aviation Solutions

The CRM role acts as the primary interface between the customer and internal teams, driving trust, retention, issue resolution, and continuous improvement across the account portfolio. The CRM leads ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position Description The CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven ...

Carmeuse

CRM Manager

Pittsburgh, PA

$150K - $167K/yr

The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...

DAZN

CRM Manager

New York, NY · Hybrid

$90K - $110K/yr

As a CRM Executive at DAZN, you'll support the execution of CRM strategies across North America. You'll work across multiple channels to build targeted campaigns that drive engagement, conversion ...

Orveon

Coordinator CRM

Manhattan, NY · On-site

In this role, you will help manage the CRM calendar, segment customer data, build and schedule campaigns, and analyze performance to drive engagement and retention. You will also support loyalty ...

Three21 Creative LLC

CRM Specialist

Orlando, FL · On-site

$65K - $80K/yr

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Atlantic Coast Mortgage

CRM Administrator

Atlantic Coast Mortgage is seeking a CRM Administrator to support day-to-day management, optimization, and execution of marketing initiatives. This role is responsible for maintaining CRM data ...

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Crm Associate information

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$7

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How much do crm associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for crm associate in the United States is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

Is CRM a part of HR?

CRM (Customer Relationship Management) is a technology used to manage a company's interactions with customers and is not a part of HR. However, CRM skills can be relevant for roles like CRM Associate, which may involve sales, marketing, or customer service functions. HR typically focuses on employee management and organizational policies, separate from CRM systems.

What are the key skills and qualifications needed to thrive as a CRM Associate, and why are they important?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

What does a CRM Associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What is a CRM associate?

A CRM associate is a professional responsible for managing customer relationship management systems, maintaining customer data, and supporting marketing and sales efforts. They often use CRM software like Salesforce or HubSpot and require strong organizational and communication skills. The role involves analyzing customer data to improve engagement and retention strategies.

How does a CRM Associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

Is CRM a hard skill?

CRM skills are considered hard skills because they involve specific technical knowledge of customer relationship management software such as Salesforce, HubSpot, or Microsoft Dynamics. Proficiency with these tools, along with data entry, reporting, and database management, is often required for CRM-related roles like CRM Associate.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is CRM a good career?

A CRM associate role involves managing customer relationships using CRM software like Salesforce or HubSpot, requiring skills in communication, data analysis, and technical tools. It offers opportunities for career growth in sales, marketing, and customer service, with a demand for professionals who can optimize customer engagement strategies.
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Crm Associate jobs near you
Infographic showing various Crm Associate job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $33,583 per year, or $16.1 per hour.
CRM Associate

CRM Associate

Mathematical Association of America

Washington, DC

Other

Posted 25 days ago

Job description

Description

JOB SUMMARY:

The CRM Associate works with the Manager of Data and Business Analytics to help administer the Fonteva database and potentially other Salesforce based-integrated systems. As the CRM Associate, you will provide technical expertise to the CRM users and wider business, while also conducting vital audits, project support and administrative duties. In recent years, the MAA has expanded the use of our CRM to reinvigorate out-of-date processes, sunset antiquated hardware systems and to streamline business practices. The CRM Associate will be an integral part of the team maintaining the CRM system, its day-to-day administration, integration with our Wordpress website, integration to our marketing email system, integration with the mathematics competitions registration portal and future implementations. The CRM Associate will also help update and revise training materials as needed and will assist with ongoing staff training.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions may include, but are not limited to the following:

  • Assists in administration of CRM system.
  • Assists with the implementation, configuration, and management of Fonteva applications, ensuring optimal performance and user experience.
  • Assists with configurations to meet specific organizational needs such as settings, fields, workflows, automations, analysis, reports, and dashboards.
  • Assists with recurring and ad-hoc imports and exports, file transfers between external systems, email marketing systems, community/HL, accounting software and other systems to help maximize system efficiency.
  • Ensures the database supports our membership structure including the collection of data; the renewal/invoicing processes and other personalized communications.
  • Assists with the creation of list/data pulls for specific campaigns, based on department specified specs.
  • Helps develop and formulate standards and procedures for database and email use.
  • Helps to maintain the integrity of the data.
  • Assists with the cleanup and dedupe tasks within the CRM as much as possible.
  • Assists in orientation and training to familiarize new users with the functionality of the system.
  • Assists with creating and maintaining user accounts.
  • Assists with the development of training manuals and help documents, keeping them up to date with changes made in the system.
  • Provides troubleshooting/QA and acts as the first line of support for stakeholders working on deliverables and encountering errors or technical issues within the CRM.
  • Other tasks and projects as assigned.

Requirements

  • Education requirement: Bachelor's degree or equivalent work experience and training. 
  • Minimum 3+ years of progressive experience working with Fonteva or Salesforce CRM database(s).
  • HTML knowledge preferred.
  • Proficient in MS Excel, Office suite, other commonly used business applications; demonstrated ability to learn new systems.
  • Strong analytical skills.
  • Experience leading training is preferred but not required.
  • Ability to work closely and cooperatively with a range of individuals with diverse interests, backgrounds, dispositions, and staff levels.
  • Ability to manage competing priorities and operate in a fast-paced environment.
  • Must possess strong communication skills including the ability to effectively present information and respond to questions from staff.
  • Must be responsive to user needs and inquiries.
  • Must be able to exercise autonomy in the position, as well as serve as a team player.


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