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Crm Associate Jobs (NOW HIRING)

Encoura

CRM Associate Independent Contractor

The Encoura CRM Associate independent contractor will work with partner institutions on a variety of Slate-related consulting services. This position focuses on delivering high-quality and innovative ...

Alay Home Care

CRM

Maple Shade, NJ · Remote

$45K/yr

Join us as a Full Time Customer Relationship Manager at Alay Home Care in Bayonne, New Jersey. This position offers the flexibility of working from home, allowing you to balance your professional and ...

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL

We are seeking a CRM Manager to own, optimize, and evolve our Microsoft Dynamics 365 ecosystem as the central engine powering our customer experience. This role goes far beyond system administration.

ALICE + OLIVIA

CRM Specialist

Manhattan, NY · On-site

$75K - $85K/yr

As the CRM Specialist, you will support and execute the company's CRM strategy across Email and SMS, helping drive customer engagement, retention, and revenue growth. Reporting directly to the Sr. ...

Spar Group

CRM Specialist

Charlotte, NC · On-site

Overview: CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

krg technology inc

CRM Developer

Redmond, WA · On-site

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

Scanhealthplan

CRM Developer

Long Beach, CA · On-site

The Job We are seeking a CRM Developer to lead the analysis, architecture, design, development, and ... Preferred (Microsoft Azure AI Engineer Associate, Azure Solutions Architect Expert, Azure AI ...

Champion Homes

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct???? Location: San Antonio, TX (On-site with future hybrid potential)???? Salary: $45,000-$55,000 per year + full benefits including 401(k)About the RoleTitan ...

krg technology inc

CRM Developer

Redmond, WA · On-site

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

Stem Xpert

SAP CRM

Santa Clara, CA · On-site

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

NorthWest Arkansas Community College

$75K/yr

NWACC offers a full range of associate degrees, certificates and workforce training programs that ... The Director of CRM & Student Systems provides strategic leadership for the College's customer ...

Leap

CRM Specialist

Columbia, MD

Position Overview We are seeking a dynamic and detail-oriented CRM Specialist to join our team. In ... Associate's degree or Bachelor's degree required Compensation will be determined based on ...

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Crm Associate information

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How much do crm associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for crm associate in the United States is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What does a CRM associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What are the key skills and qualifications needed to thrive as a CRM associate?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

How does a CRM associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is a CRM associate a good career?

A CRM associate role involves managing customer relationship management systems, analyzing customer data, and supporting marketing efforts. It can be a good career for those interested in data analysis, communication, and technology, with opportunities for advancement into roles like CRM manager or marketing analyst. The job often requires proficiency with CRM software and strong organizational skills.
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What are the most commonly searched types of Crm jobs?

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Crm Associate jobs near you
Infographic showing various Crm Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,583 per year, or $16.1 per hour.

CRM Associate Independent Contractor

Encoura

Remote

Full-time, Part-time, Contractor

Re-posted 17 days ago

Job description

Role Overview
Encoura is accepting resumes for this independent contractor opportunity on a rolling basis. Due to the volume of interest, submission of a resume does not guarantee follow-up or notification regarding application status and priority consideration will be given to candidates with experience in higher education and proficiency with Slate or Salesforce CRM systems. The Encoura CRM Associate independent contractor will work with partner institutions on a variety of Slate-related consulting services. This position focuses on delivering high-quality and innovative solutions to Encoura campus partners to help those campuses better utilize their own admissions/enrollment Technolutions Slate CRM to achieve communications and enrollment goals. Client success if the primary outcome.
The CRM Associate independent contractor will spend large periods of time engaging virtually with campus partners. Trouble-shooting and problem-solving are typically a large component in providing value to Encoura clients. The CRM Associate independent contractor must be able to manage multiple projects and responsibilities at once while devoting sufficient time for each project to successfully complete deliverables by agreed upon timelines.
This is a project-based independent contractor opportunity focused primarily on delivering Encoura services directly to campus partners. Current Encoura employees are not eligible for consideration.
A Day in the Life
  • Provide specific CRM-related services to assigned campus partners, most typically CRM Consulting (either project or hours-based), Slate system implementations, or Slate-hosted communications development
  • Be a positive representative of Encoura and our brand in the marketplace, conducting all activities with the highest degree of professionalism and integrity
  • Engage virtually with Encoura CRM Solutions campus partners using several web-calling services such as Zoom, etc. with a high level of comfortability leading conversations while demonstrating concepts
  • Manage and work with sensitive and legally protected student data on behalf of Encoura campus partners; maintain knowledge on requirements for handling sensitive student data
  • Provide feedback to the VP, CRM Solutions on ways to accelerate the sales cycle, enhance sales, and improve company brand and reputation
  • Provide feedback to VP, CRM Solutions on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to clients by extending company offerings

About You
  • Significant experience in higher education admissions including 5-7 years of admissions experience and at least 3+ years' experience as a campus-based Slate Captain or CRM administrator for another admissions CRM platform
  • Flexibility in your current full-time or part-time employment to accommodate scheduling remote calls (Zoom) with assigned campus partners and respond quickly (usually within 24 hours but potentially sooner depending on the urgency of the request) to campus requests
  • Strong demonstrated ability to problem-solve process and technical issues to provide recommendations and implement solutions in a timely manner
  • Ability to maintain discretion and confidentiality while working with large amounts of sensitive information and student records
  • Capacity to develop strategies to build CRM functionality and resolve campus partner issues

About Us
Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura's expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® - the nation's largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the CA HR Privacy Notice.
To review our privacy policy, please click this link: https://encoura.org/privacy-policy/

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