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Crm Associate Jobs (NOW HIRING)

SeatGeek

CRM Associate

New York, NY · On-site

$63K - $92K/yr

As an associate on the CRM marketing team, you'll play an instrumental role in how SeatGeek communicates with its customers and clients. You'll be experimenting with email, push, and SMS marketing ...

Columbia College

CRM Coordinator

Columbia, MO · On-site

$20.20/hr

Reporting to the Associate Director of CRM Operations, this position assists with data entry, reporting, system documentation, and user support to ensure the CRM operates efficiently and effectively.

Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Analysis Group

CRM Manager

Boston, MA · On-site

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Qualifications • Associate degree required; Bachelor's degree preferred. • Minimum of 5 years ... As a CRM Coordinator, you will play an important role in supporting customer engagement strategies ...

Canopy Service Partners

CRM Manager

Chicago, IL · On-site

$100K - $115K/yr

As a CRM Manager, you will play a key role in optimizing and managing Canopy's core CRM and Field Service Management (FSM) platforms, ensuring operational consistency and supporting the company ...

Carmeuse

CRM Manager

Pittsburgh, PA

$150K - $167K/yr

The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...

Carmeuse

CRM Manager

Pittsburgh, PA · On-site

$150K - $167K/yr

The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...

Pacifica Continental

CRM Manager

Manhattan, NY · On-site

Ownership of the CRM plan; Plan and develop local, personalized and targeted campaigns using relevant customer channels such as onsite messaging, email, messaging and Social Media; Liaise with CRM ...

Canopy Service Partners

CRM Manager

Charlotte, NC

$100K - $115K/yr

As a CRM Manager, you will play a key role in optimizing and managing Canopy's core CRM and Field Service Management (FSM) platforms, ensuring operational consistency and supporting the company ...

smcnorthamerica

CRM Administrator

Noblesville, IN

The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...

Three21 Creative LLC

CRM Specialist

Orlando, FL · On-site

$65K - $80K/yr

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

Havas

CRM Director

San Francisco, CA

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

CONCEPT SERVICES, LTD

CRM Consultant

Akron, OH · On-site

$90K - $110K/yr

Director, CRM Agency Subordinates: Not Applicable FLSA Status: Professional Exempt Date Created: April 19, 2026 Position Summary: The CRM Consultant is responsible for managing and delivering CRM ...

CIG COMPANIES SERVICES

CRM Administrator

Orlando, FL · On-site

As CRM Administrator, you will be responsible for the administration, optimization, and continuous improvement of the company's Customer Relationship Management (CRM) platform. The CRM Administrator ...

smcnorthamerica

CRM Administrator

Noblesville, IN · On-site

The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...

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Crm Associate information

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How much do crm associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for crm associate in the United States is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM Associate, and why are they important?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

How does a CRM Associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What does a CRM Associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

More about Crm Associate jobs
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Crm Associate jobs near you
Infographic showing various Crm Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 33% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,583 per year, or $16.1 per hour.
CRM Associate

CRM Associate

SeatGeek

New York, NY • On-site

$63K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry.
As an associate on the CRM marketing team, you'll play an instrumental role in how SeatGeek communicates with its customers and clients. You'll be experimenting with email, push, and SMS marketing programs of every flavor - lifecycle, triggered, periodic, ad-hoc, etc. You'll help project-manage and deploy our retention messaging strategy at every stage, including template design and markup, QA, segmentation and campaign configuration, as well as follow-up reporting and optimization. Whether one of our fans is a soccer fanatic or a theater enthusiast, you'll help make sure we leverage everything at our disposal to get each fan the best possible message and guide them to an amazing live event experience.
What you'll do
  • Own end-to-end strategy, execution, and analysis for sports CRM campaigns across Email, Push, and SMS
  • Partner cross-functionally with Creative, Product, Marketing, and Analytics to develop, optimize, and scale lifecycle and retention programs using automation, segmentation, and personalization
  • Design and execute A/B tests across channels, analyze results, and share actionable insights and learnings with the broader marketing team
  • Manage and maintain the CRM calendar, prioritizing and triaging incoming campaign requests
  • Monitor industry trends and competitors to inform strategy and identify new opportunities
What you have
  • 3+ years of experience in CRM, Email, Lifecycle, or Retention Marketing
  • High proficiency and hands-on experience with CRM platforms (e.g., Iterable, Braze, Simon Data) and multi-channel campaign execution (Email, Push, SMS)
  • Exceptional attention to detail that can catch even the most minor mistake
  • Experience with A/B testing and analyzing results to inform campaign decisions
  • Proactive self-starter with ownership mentality, that is always ideating more ways to be operationally efficient and scale marketing programs
  • Clear, effective communicator with strong cross-functional collaboration skills
  • Strong project management and organizational skills
Perks
  • Discretionary annual bonus
  • Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Up to 16 weeks of fully-paid family leave
  • 401(k) matching
  • Student loan matching program
  • Health, vision, dental, and life insurance
  • Up to $25k towards family building, reproductive health services and Gender-affirming care
  • $500 per year for wellness expenses
  • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
  • $120 per month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $63,000 - $92,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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