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Crisis Manager Jobs in Rochester, NY (NOW HIRING)

lri

Care Manager

Rochester, NY · On-site

$23.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Crisis management and safety planning using the Columbia Protocol and other best practices. * Completes all required documentation, in timelines in accordance with program standards. Care Manager ...

Liberty Resources

Care Manager

Rochester, NY · On-site

$23.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Crisis management and safety planning using the Columbia Protocol and other best practices. * Completes all required documentation, in timelines in accordance with program standards. Care Manager ...

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All JobsCrisis JobsCrisis Manager JobsCrisis Manager Jobs in Rochester, NY

Crisis Manager information

See Rochester, NY salary details

$12

$34

$76

How much do crisis manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for crisis manager in Rochester, NY is $34.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.97 and $45.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis manager?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

How does a crisis manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

Is crisis management a stressful job?

Crisis management is often a high-pressure role that requires quick decision-making and effective communication during emergencies. The job can be stressful due to the unpredictable nature of crises and the responsibility to minimize impact, but strong organizational skills and training can help manage stress levels.

What degree does a crisis manager need?

A crisis manager typically needs a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises within an organization. They develop contingency plans, coordinate communication efforts, and work to minimize damage to the company's reputation and operations during critical situations. Strong communication, problem-solving skills, and knowledge of risk management are essential in this role.

What are the most commonly searched types of Crisis jobs in Rochester, NY?

The most popular types of Crisis jobs in Rochester, NY are:

What are popular job titles related to Crisis Manager jobs in Rochester, NY?

For Crisis Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Crisis Manager jobs in Rochester, NY look for?

The top searched job categories for Crisis Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Crisis Manager jobs?

Cities near Rochester, NY with the most Crisis Manager job openings:

Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $70,941 per year, or $34.1 per hour.

Family Resource Navigator- Crisis Nursery

Center for Youth Services

Rochester, NY • On-site

$20 - $21/hr

Full-time

Re-posted 28 days ago

Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice.

Overview:

During a crisis, such as an accident, sudden illness, or housing emergency, a caregiver can bring their children to the Crisis Nursery or Owen House. Staff provides free, temporary, professional care to birth to 14 years old.

The Crisis Nursery Family Resource Navigator will provide supportive case management service to families utilizing the program. They will conduct a needs assessment for families interested in receiving case management services. The Family Resource Navigator will assist clients with referrals to community resources.

Schedule: Full time. Day and evening hours

Responsibilities:

  • Crisis intervention and response
  • Outreach, screening, intake and assessment
  • Coordination, development, implementation, ongoing assessment of family's case management needs, service and plans
  • Referral readiness, information and facilitation
  • Transporting program participants, as required
  • Case management

Required Qualifications:

  • Associate's Degree in Human Services or related field AND 1 year related experience OR equivalent / Bachelor's Degree preferred
  • A valid drivers license
  • A Telephone

Skills:

  • Strong problem solving and decision-making skills
  • Case management techniques and interventions
  • Knowledge of community resources
  • knowledge of risk reduction and protective factors
  • knowledge of family service systems
  • Strong literacy and communication skills
  • Strong communication, time management and multi-tasking skills
  • Advanced knowledge of Microsoft Office
  • Advanced knowledge of Internet Explorer

Pay Rate: $20- $21 per hour

*All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements.

The Center for Youth Provides Equal Employment Opportunities

Apply