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Crisis Manager Jobs in Rochester, NY (NOW HIRING)

EAST HOUSE CORPORATION

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering ...

EAST HOUSE CORPORATION

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering ...

East House

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering ...

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Crisis Manager information

See Rochester, NY salary details

$12

$34

$76

How much do crisis manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for crisis manager in Rochester, NY is $34.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.97 and $45.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis manager?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

How does a crisis manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

Is crisis management a stressful job?

Crisis management is often a high-pressure role that requires quick decision-making and effective communication during emergencies. The job can be stressful due to the unpredictable nature of crises and the responsibility to minimize impact, but strong organizational skills and training can help manage stress levels.

What degree does a crisis manager need?

A crisis manager typically needs a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises within an organization. They develop contingency plans, coordinate communication efforts, and work to minimize damage to the company's reputation and operations during critical situations. Strong communication, problem-solving skills, and knowledge of risk management are essential in this role.

What are the most commonly searched types of Crisis jobs in Rochester, NY?

The most popular types of Crisis jobs in Rochester, NY are:

What are popular job titles related to Crisis Manager jobs in Rochester, NY?

For Crisis Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Crisis Manager jobs in Rochester, NY look for?

The top searched job categories for Crisis Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Crisis Manager jobs?

Cities near Rochester, NY with the most Crisis Manager job openings:

Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $70,941 per year, or $34.1 per hour.

Crisis Intervention Specialist (Part-Time)

The Fedcap Group

Rochester, NY • On-site

$21 - $24/hr

Part-time

Re-posted 28 days ago

Job description

What You'll Do 
As a part-time Crisis Intervention Specialist, you will cover the weekend shifts. You will respond to staff calls for assistance or support to behavioral events. You will help individuals who struggle with a variety of behavioral challenges including intellectual disabilities, autism spectrum disorder, generalized anxiety disorder and drama/stressor related symptomology. You will work under the guidance of the Behavioral Intervention Specialists to provide in-the-moment training of intervention strategies and plans and collaborate with the Behavioral Intervention Specialists to carry out treatment plans for individuals and assist with day-to-day tasks to ensure health and well-being.

Your responsibilities will include: 

  • Responding to crises when a crisis or warning signs of a crisis are noted by other providers.
  • Working to de-escalate individuals in crisis, providing emotional support and assistance to help them regain control of their behavior.
  • Providing practical assistance and resources to help individuals manage their crisis.
  • Effectively using verbal and non-verbal communication skills and behavior support techniques to help manage aggressive behavior and defuse students in crisis.
  • Collaborating with other staff members, including therapists, nurses and other professionals, to ensure comprehensive care.
  • Helping in assessing the nature and severity of crises.
  • Assisting staff in completing thorough documentation of behaviors as needed. 
  • Working collaboratively with team members to effectively support all students in program assignments.
  • Attending training sessions to keep current on behavior management.
  • Supporting behavioral team with training staff on techniques to support student behaviors.
  • Attending team meetings when necessary.
  • Other duties as assigned by Supervisor.

You're a great fit for this role if you have: 

  • Associate's degree in Human Services or related field and/or 2 years of experience in human services, preferably in a psychiatric crisis or emergency.
  • Proven work experience as a Crisis Intervention Specialist or similar role.
  • Have CPR/First Aid training (required).
  • SCIP Training.
  • Physical prowess, i.e. - able to lift and engage in interventions when needed.
  • Good written and verbal communication skills.
  • Strong interpersonal skills to connect with individuals and coworkers.
  • Valid driver's license and reliable transportation.

Compensation

  • $21-$24 Per Hour

Who We Are

The mission of Easterseals New York is to spread help, hope and answers.

We operate programs that enable people with special needs to achieve equality, dignity, and independence in their own communities. We provide exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. We change the way the world defines and views disability by making profound, positive differences in people's lives every day. Easterseals has been an American Institution since 1919.   
Easterseals New York joined The Fedcap Group in 2015.   

Website: www.Easterseals.com/newyork

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

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