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Mobile Crisis Jobs in Rochester, NY (NOW HIRING)

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Mobile Crisis information

See Rochester, NY salary details

$12

$24

$117

How much do mobile crisis jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for mobile crisis in Rochester, NY is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.90 per hour, depending on experience, location, and employer.

What is a mobile crisis?

A Mobile Crisis team is a group of mental health professionals who respond to individuals experiencing a mental health or behavioral crisis in the community. They provide immediate assessment, intervention, and support, often outside of traditional clinical settings, such as at a person's home, school, or other community locations. Mobile Crisis teams aim to de-escalate situations, offer counseling, and connect individuals to ongoing care, helping to reduce unnecessary hospitalizations or law enforcement involvement.

What are the typical challenges faced by professionals in mobile crisis roles, and how do teams support each other in high-pressure situations?

Professionals in Mobile Crisis roles often encounter high-stress situations, including responding to individuals in acute mental health crises and making rapid safety assessments. These challenges require strong emotional resilience, quick decision-making, and effective communication. Teams typically support each other through regular debriefings, supervision, and access to mental health resources to manage the emotional toll of the work. Collaboration with law enforcement, healthcare providers, and community organizations is also common, creating a supportive network to ensure both client and staff well-being.

What are the key skills and qualifications needed to thrive as a mobile crisis counselor, and why are they important?

To thrive as a Mobile Crisis Counselor, you need a background in mental health, crisis intervention, and assessment, often supported by a degree in psychology, social work, or counseling and relevant state licensure. Familiarity with crisis intervention models, case management systems, and mobile communication tools is crucial. Outstanding soft skills include active listening, emotional resilience, and the ability to remain calm and empathetic under pressure. These skills are essential to ensure swift, effective support to individuals in crisis and to deliver safe, compassionate care in unpredictable environments.

What is the difference between Mobile Crisis vs Crisis Intervention Specialist?

AspectMobile CrisisCrisis Intervention Specialist
Required CredentialsCPR/First Aid, mental health training, sometimes licensureSimilar certifications, often with mental health or social work licensure
Work EnvironmentOn-site and mobile response to emergencies, community settingsCommunity, hospital, or mental health facilities, often in crisis centers
Employer & Industry UsageEmergency services, mental health agencies, hospitalsSocial service agencies, mental health organizations, hospitals
Search & Comparison IntentEmergency response, mental health crisis helpImmediate crisis support, mental health intervention

Both roles focus on providing urgent mental health support, but Mobile Crisis teams respond directly in the community, often in emergency situations, while Crisis Intervention Specialists may work in fixed facilities or community settings to stabilize individuals in crisis.

What are the most commonly searched types of Crisis jobs in Rochester, NY?

The most popular types of Crisis jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Mobile Crisis jobs?

Cities near Rochester, NY with the most Mobile Crisis job openings:

Infographic showing various Mobile Crisis job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 21% Part Time, 11% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,937 per year, or $25 per hour.

Assisted Outpatient Treatment Coordinator

Livingston County

Geneseo, NY • On-site

$75K - $78K/yr

Full-time

Posted 25 days ago


Key responsibilities

  • Oversees the Assisted Outpatient Treatment (AOT) and After Hours Mobile Crisis programs, including managing daily operations and ensuring adherence to court-ordered treatment.

  • Coordinates clinical assessments, eligibility determinations, and facilitates the development and filing of AOT petitions.

  • Provides clinical supervision to mental health staff, collaborates with legal and community partners, and monitors compliance with treatment plans.


Job description

Description RESIDENCY: Candidates must have been legal residents of the following jurisdiction(s) for at least four months immediately preceding the date of the application: Livingston County, or One of the following Counties: Allegany, Genesee, Monroe, Ontario, Steuben or Wyoming APPLICANT QUALIFICATIONS: In order for an application to be approved, the applicant must clearly show the training, education, experience, and/or licensure/certification stated in the Typical Qualifications. All qualifying information must appear on the application form. No credit will be given for a Work Experience description that is unclear.

The work involves responsibility for overseeing the Assisted Outpatient Treatment (AOT) and After Hours Mobile Crisis programs. The Assisted Outpatient Treatment Coordinator manages the daily operations of the program by linking the legal system, clinical team, and community resources to ensure high-risk individuals adhere to court-ordered treatment. Work is performed in the office and in the field.

Employee must be willing and accessible to work evenings and weekends as needed. Supervision is exercised over Mental Health Crisis Therapists. The work is performed under the general supervision of the Deputy Director of Community Mental Health Services, with leeway allowed for the exercise of independent judgment within the limits of departmental policy.

An Assisted Outpatient Treatment Coordinator does related work as assigned. Examples of Duties Administers and oversees local implementation of Assisted Outpatient Treatment (AOT) services and complex care needs; Receives, reviews, and investigates referrals for potential AOT candidates; Provides clinical supervision and direction to a professional mental health staff; Coordinates clinical assessments and eligibility determinations; Facilitates development and filing of AOT petitions; Facilitates case review meetings for at risk and high-risk individuals; Develops safe crisis response, discharge planning, and treatment plans; Develops policies and procedures specific to AOT and After Hours Mobile Crisis programs; Collaborates with legal counsel, hospitals, courts, and treatment providers throughout the AOT process; Reviews and monitor plans submitted by hospitals and providers in consultation with AOT psychiatrists; Monitors adherence and compliance to court-ordered treatment plans and service delivery; Coordinates access to community-based services, including care management, housing, substance use treatment, and outpatient mental health services; Facilitates multi-disciplinary case management review meetings to ensure legal, clinical, and procedural requirements are met; Tracks outcomes, maintains required documentation, and completes Office of Mental Health (OMH) reporting requirements; Advises professional mental health staff regarding safety pans for high-risk individuals in crisis; Participates in statewide training, quality improvement initiatives, and OMH oversight activities; Develops local procedures and community partnerships to ensure timely access for individuals under AOT orders; Provides AOT training to community partners as needed; and Performs other related duties as assigned. FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: Thorough knowledge of the practices and procedures of social work or psychology; good overall understanding of human behavior; ability to study, diagnose, test where appropriate, and clinically treat emotionally disturbed individuals and families; ability to maintain an appropriate level of discretion and confidentiality; ability to deal effectively with crisis situations; ability to organize work effectively; ability to interpret federal, state, and local laws and regulations affecting mental and health programs; ability to understand and follow oral and written instructions; ability to communicate effectively both orally and in writing; ability to get along well with subordinates and peers and to secure their cooperation; ability to establish and maintain effective working relationships with others; ability to plan, direct, supervise, and accept responsibility for the work of others; ability to keep accurate, clear, legible records and make reports; ability to prepare and present oral and written reports; good judgment; tact and courtesy.

The employee's physical and mental condition shall be commensurate with the demands of the position, either with or without reasonable accommodations. Typical Qualifications Applicants must meet all requirements described in the following table in order to be approved for examination and/or appointment: Qualification Option # 1 Training/Education Master's Degree in a behavioral health field[1],[2]. General experience Two years of full-time, paid professional experience[3] providing mental health services or mental health case management services to patients.

Supervisory experience N.A. License/Certification Licensed and currently registered by the New York State Education Department as a Master Social Worker, Clinical Social Worker, Mental Health Counselor, Marriage and Family Therapist, Licensed Creative Arts Therapist, or Licensed Psychologist; AND Possession of a valid New York State driver's license. Other requirements See Special Qualifications below

Assisted Outpatient Treatment Coordinator - C in all divisions [1]A higher degree is also acceptable. [2] Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S

Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm

You must pay the required evaluation fee. [3] Professional experience, for the purposes of these minimum qualifications, means work involving the performance of duties after receiving licensure. Supplemental Information Appropriate professional licensure must be maintained throughout employment.

Appropriate driving license must be maintained throughout employment. A driving record evidencing safe and responsible vehicle operation is required. Must authorize and execute any necessary releases to enable the appointing authority to verify licensure and driving history involving violations and/or crimes.

PROVISIONAL APPOINTMENT NOTICE: An individual who receives a provisional appointment must take the examination for the position title on the next occasion it is offered. In order to be eligible for a permanent appointment to the position, the provisional appointee must pass the exam and be ranked 1, 2, 3, or be tied in score with the individual ranked number 3 of those who are willing to accept appointment to the position. It should be understood that even if the provisional appointee is eligible for appointment, the employer may choose another candidate to fill the position on a permanent basis.

Questions regarding provisional appointments should be directed to the Livingston County Human Resources Department. Livingston County residency is not a requirement for this position. However, Livingston County residents will be given preference in the hiring process.

Livingston County is an Equal Opportunity Employer. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation.