Mobile Crisis Jobs in Rochester, NY (NOW HIRING)

Job Summary

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System.

This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 9:00am-5:00pm, but flexibility for some evening and weekend hours may be required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement.

Essential Job functions

• Deliver coordinated care to meet the needs of youth and their families to prevent, reduce or eliminate involvement in the Juvenile Justice System.

• Assess child/youth/family's needs and strengths while continuing to support development of the individual service plan in collaboration with the child/youth/family and multi-disciplinary team (e.g. with the Community Asset Navigator, Family Peer Advocate, community partners, and etc.).

• Provide psychoeducational training for children/youth/families and groups in a variety of settings based on needs of children/youth/families and groups.

• Implement strength-based service plan for each client including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.

• Assess and support children/youth/families to achieve positive and successful outcomes and routinely successfully uses problem-solving skills with self and others utilizing experience, education, age-specific knowledge and cultural competence in order to.

• Develop, maintain and update all required documentation in a timely manner while utilizing effective written and oral communication.

• Provide or arrange for transportation of children/youth/families to and from medical, behavioral health, or other treatment related appointments as needed.

• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• High school diploma or GED required.

• Minimum 1 year of experience in related field required.

SPECIAL REQUIREMENTS

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Uphold the highest standards for ethical and professional conduct at all times

• Knowledge of all federal, state, and local statutes, regulatory agency standards and Hillside policies.

• Knowledge of community resources that support youth at risk of entering the juvenile justice system

• Ability to engage in a culturally competent way

• Ability to de-escalate and manage crisis situations both in-person and by phone

• Ability to deliver psychoeducational training

• Ability to advocate for families and youth in a variety of settings

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends

• The following daily physical demands are required:

• Sitting (up to 6 hours)

• Occasional standing (up to 2 hour)

• Occasional walking (up to 2.5 hours)

• Driving (several times a week up to 6 hours)

• Continuous balancing (up to 8 hours)

• Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)

• Weekly lifting up to 10-15 lbs. on a daily basis

• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)

• Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent

• Ability to change positions as needed

SPECIAL CONSIDERATIONS

While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!

Requisition ID: 3211