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Crew Dispatcher Jobs (NOW HIRING)

NORCAL Ambulance

Dispatcher

Sacramento, CA

$41K - $65K/yr

Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the ... Provide excellent customer service to all callers and crew members. #Dispatch1 Requirements To ...

NORCAL Ambulance

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the ... Provide excellent customer service to all callers and crew members. #Dispatch1 Requirements To ...

Akima, LLC

Dispatcher

Anchorage, AK · On-site

This position serves as the communication hub between drivers, crew members, and airport operations. Dispatchers use scheduling software, radios, and flight tracking systems to monitor assignments ...

HHS LLC

Dispatcher

Phoenix, AZ · On-site

$18.50 - $20/hr

... dispatch ... Assign tasks to cabin service teams based on arrival/departure timelines and crew availability.

Las Vegas Peach LLC

Dispatcher

Sparks, NV

$25.10/hr

... and crew without missing a beat. If you've worked in home services or field dispatch after, even ... better. If you know ServiceTitan, you're already a step ahead. Why Goettl: * Competitive pay ...

Hhs

Dispatcher

Phoenix, AZ

$18.50 - $20/hr

... dispatch ... Assign tasks to cabin service teams based on arrival/departure timelines and crew availability.

Life Ambulance Network

Dispatcher

Memphis, TN · On-site

... crew and supervisors as needed. Dispatchers answer calls for service when someone needs help from ... emergency services. They take both emergency and non-emergency calls. Dispatchers must stay calm ...

Goettl

Dispatcher

Sparks, NV · On-site

$23 - $25/hr

... crew without missing a beat. If you've worked in home services or field dispatch before, even ... better. If you know ServiceTitan, you're already a step ahead. Why Goettl: * Competitive pay ...

Genesee & Wyoming Inc

Dispatcher

Jacksonville, FL

Monitor train movement and conditions affecting movements, such as weather conditions, train crew ... Qualified train dispatchers preferred; must be willing to become a qualified train dispatcher

Genesee & Wyoming Inc

Dispatcher

Saint Albans, VT · On-site

Monitor train movement and conditions affecting movements, such as weather conditions, train crew ... Qualified train dispatchers preferred; must be willing to become a qualified train dispatcher

Dircks Moving & Logistics

Dispatcher

Phoenix, AZ

$20 - $22/hr

Directs crew from job to job. * Directs salvage of damaged or used material. * Participates in ... Manage dispatch window. SYSTEMS WE USE: * MoversSuite * MoversSuite WMS * Supermove * Paycor ...

G&W

Dispatcher

Jacksonville, FL · On-site

Monitor train movement and conditions affecting movements, such as weather conditions, train crew ... Qualified train dispatchers preferred; must be willing to become a qualified train dispatcher

G&W

Dispatcher

Saint Albans, VT · On-site

Monitor train movement and conditions affecting movements, such as weather conditions, train crew ... Qualified train dispatchers preferred; must be willing to become a qualified train dispatcher

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

Advise crews of potential hazards that may impact crew safety. * Regularly communicate with crews through the shift and throughout a response and dispatching additional resources when needed.

Central EMS

Dispatcher

Roswell, GA

The Dispatcher is responsible for taking calls and managing units so that we are on time for ... from patient to crew; ensure safety of patient and crew. The operator is responsible for ...

PRIORITY ONDEMAND

Dispatcher

Roswell, GA · On-site

The Dispatcher is responsible for taking calls and managing units so that we are on time for ... from patient to crew; ensure safety of patient and crew. The operator is responsible for ...

Priority OnDemand

Dispatcher

Roswell, GA · On-site

The Dispatcher is responsible for taking calls and managing units so that we are on time for ... from patient to crew; ensure safety of patient and crew. The operator is responsible for ...

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Crew Dispatcher information

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How much do crew dispatcher jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for crew dispatcher in the United States is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $22.60 per hour, depending on experience, location, and employer.

What does a Crew Dispatcher do?

A Crew Dispatcher is responsible for scheduling, coordinating, and communicating assignments for personnel, such as train, airline, or transit crews. They ensure that all crew members are assigned to shifts according to regulations, availability, and operational needs. Crew Dispatchers monitor work schedules, track crew hours, and resolve last-minute changes or emergencies. Their role is crucial in maintaining efficient and safe operations in transportation industries.

What is a crew dispatcher?

A crew dispatcher is a professional responsible for scheduling, coordinating, and managing the deployment of workers or drivers within a company, often in industries like transportation, construction, or utilities. They use communication tools and scheduling software to ensure crews are assigned efficiently and operations run smoothly. Strong organizational skills and knowledge of industry regulations are important for this role.

What are some common challenges Crew Dispatchers face during irregular operations or emergency situations?

Crew Dispatchers often encounter significant challenges during irregular operations, such as weather disruptions or mechanical issues. In these scenarios, they must quickly adjust crew schedules, ensure compliance with complex regulations regarding crew duty and rest, and coordinate communication between flight crews, operations, and management. Staying calm under pressure and efficiently prioritizing tasks are crucial skills. Proactive problem-solving and adaptability are key to minimizing delays and maintaining safety and operational standards.

Is it hard to get hired as a dispatcher?

Getting hired as a crew dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatch software or radio systems. Employers often look for relevant experience or certifications, and the job may involve shift work or irregular hours. Competition can be moderate, but strong skills and a clean background check improve chances of employment.

What are the key skills and qualifications needed to thrive as a Crew Dispatcher, and why are they important?

To thrive as a Crew Dispatcher, you need strong organizational skills, attention to detail, and a solid understanding of scheduling and transportation regulations, often supported by relevant experience or a background in logistics. Familiarity with dispatching software, GPS tracking systems, and communication tools is typically required. Excellent problem-solving, multitasking abilities, and effective communication are crucial soft skills for handling last-minute changes and coordinating with various teams. These skills ensure efficient crew assignments, minimize operational disruptions, and support smooth, timely operations in fast-paced environments.

What qualifications do I need to be a truck dispatcher?

To be a truck dispatcher, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with transportation management software. Some employers prefer experience in logistics or trucking, and knowledge of regulations and safety standards is beneficial.

What is the highest paid dispatcher?

The highest paid dispatchers are often those working in specialized industries such as oil and gas, aviation, or emergency services, with salaries reaching over $70,000 annually. Factors influencing pay include experience, certifications, and geographic location, with some top earners working in large companies or high-demand sectors.
More about Crew Dispatcher jobs
What states have the most Crew Dispatcher jobs? States with the most job openings for Crew Dispatcher jobs include:
What job categories do people searching Crew Dispatcher jobs look for? The top searched job categories for Crew Dispatcher jobs are:
What are popular job titles related to Crew Dispatcher jobs? For Crew Dispatcher jobs, the most frequently searched job titles are:
Crew Dispatcher jobs near you
Infographic showing various Crew Dispatcher job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $47,010 per year, or $22.6 per hour.
Dispatcher

Dispatcher

NORCAL Ambulance

Sacramento, CA

$41K - $65K/yr

Other

Posted 12 hours ago

NORCAL Ambulance rating

6.9

Company rating: 6.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Description

Position Summary and Responsibilities:
Pay:  $41,000-$65,000/yr
Hours: Full Time


The primary job responsibility of the Dispatcher/Customer Service Agent is to: 
  • receive, prioritize, coordinate and dispatch NORCAL Ambulance calls for service for ALS, BLS and CCT crews in a swift and proper manner using our Communications Center Dispatch Software. 
  • Requests will be taken from: hospitals, clinics, medical assistance companies, flight teams or related entities.
  • Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. 
  • He/she shall be responsible for: dispatching and call taking for NORCAL Ambulance crews to both the emergency and interfacility setting, including emergency and private callers. 
  • The Dispatcher will operate tracking, radio or cell phone communication equipment to monitor the status of field personnel and units. 
  • The dispatcher will perform other related tasks and duties as assigned by the departmental leadership.


Primary Daily Duties:


The Dispatcher/Customer Service Agent may be assigned to one or more duties. These duties include, but are not limited to the following:

  • Receive and prioritize all incoming requests for dispatch.
  • Efficiently dispatch units to emergency and non-emergency calls in a timely manner.
  • Demonstrate the ability to make accurate moment-to-moment decision making in regard to the dispatch of emergency and non-emergency vehicles.
  • Effectively triage all incoming requests for service and sends the appropriate unit according to Northwest Ambulance policy and procedure.
  • Obtain required information from party requesting medical transport.
  • Maintain professional telecommunication contact with field units and other agencies.
  • Demonstrate the ability to effectively use the dispatch paging system, iPhone, land lines, and all portable or mounted radios; troubleshoots problems including mechanical/equipment problems and contact the operations manager as appropriate.
  • Participate in required training programs.
  • Perform basic data entry.
  • Provide excellent customer service to all callers and crew members.

  #Dispatch1   

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required:

  • Excellent ability to communicate and work cohesively with EMT's, RN's and Administration.
  • Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers.
  • Computer competency including proficiency with Microsoft Suite, Google Docs, and current Dispatch Software.
  • Ability to consistently deliver outstanding customer service to all internal and external customers.
  • Highly dependable and able to meet internal deadlines consistently. 
  • Strong organization skills and attention to detail.
  • Flexible and adaptable, willing and able to adjust to rapidly changing priorities.
  • Ability to work independently as well as in groups.
  • Ability to maintain a professional manner and appearance at all times.
  • One year of EMS and/or dispatch related experience and/or training preferred.
  • Knowledge of Northern California geography.
  • Able to function in a high-stress environment where the work goes from minimal to overload within moments.
  • Must act in a mature, courteous, and decisive nature in order to provide maximum customer service


What NORCAL Ambulance employees say

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