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Credit Union Manager Jobs in Alberta (NOW HIRING)

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Credit Union Manager information

See Alberta salary details

$11K

$59.4K

$95K

How much do credit union manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for credit union manager in Alberta is $59,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a credit union manager do?

A credit union manager oversees a branch of a federal or local credit union. As a credit union manager, you monitor member services, manage security, and supervise staff. You ensure staff members treat clients with respect and handle all transactions thoroughly and to the customer’s satisfaction. Your responsibilities include overseeing collections, processing customer requests, and approving loan applications. Credit union managers must also process regular financial reports for upper management.

What does a credit union manager do?

A Credit Union Manager oversees the daily operations of a credit union, ensuring that financial services are delivered efficiently and members' needs are met. They supervise staff, manage budgets, handle member concerns, and ensure compliance with financial regulations. Additionally, they play a key role in developing business strategies to grow the credit union and maintain its financial health. Their responsibilities often include reporting to the board of directors and representing the credit union in the community.

What are the key skills and qualifications needed to thrive as a credit union manager, and why are they important?

To thrive as a Credit Union Manager, you need strong leadership abilities, financial acumen, and a solid understanding of banking regulations, typically supported by a degree in finance, business, or a related field. Familiarity with core banking software, loan origination systems, and relevant certifications like Certified Credit Union Manager (CCUM) are commonly required. Outstanding communication, problem-solving, and interpersonal skills set top performers apart by enabling effective team management and member service. These skills and qualifications are crucial for ensuring efficient operations, regulatory compliance, and member satisfaction in a competitive financial environment.

What are some common challenges credit union managers face in balancing member satisfaction with regulatory compliance?

Credit Union Managers often navigate the challenge of delivering personalized, high-quality service to members while strictly adhering to financial regulations and compliance standards. Balancing these priorities requires constant communication with staff, ongoing training, and keeping up-to-date with regulatory changes. Managers must foster a culture of compliance without compromising the member experience, often by streamlining processes and utilizing technology to improve both service and oversight. Effective delegation and clear protocols are key to maintaining this balance within the team.

What is the difference between Credit Union Manager vs Loan Officer?

AspectCredit Union ManagerLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CUDE may be preferredOften requires a bachelor's degree; certifications like MLO (Mortgage Loan Originator) may be beneficial
Work EnvironmentOversees branch operations, staff, and member services within a credit unionWorks directly with members to evaluate and process loan applications, often in a bank or credit union setting
Employer & IndustryCredit unions, financial institutionsBanks, credit unions, mortgage companies

While both roles are integral to financial services, a Credit Union Manager oversees overall branch operations and staff, whereas a Loan Officer focuses specifically on evaluating and approving loan applications. The roles often overlap in customer service and financial knowledge, but their primary responsibilities differ.

Can you make good money working at a credit union?

Credit union managers typically earn competitive salaries that vary based on location, experience, and the size of the credit union. According to industry data, the median annual salary for a credit union manager ranges from $50,000 to $100,000, with higher earnings possible in larger or more profitable institutions. Strong leadership skills and relevant certifications can also influence earning potential.
More about Credit Union Manager jobs

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Credit Union Manager jobs near you
Infographic showing various Credit Union Manager job openings in Alberta as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $59,367 per year, or $28.5 per hour.

Assistant Branch Manager - Fairview

Connect First Credit Union

Fairview, AB • On-site

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Motivate, coach, and support employees to improve performance and develop their skills.

  • Monitor branch financial targets and pursue new business opportunities to meet or exceed goals.

  • Provide guidance, training, and support to team members, and handle member inquiries efficiently.

Job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Full-time Assistant Branch Manager to join our Fairview Branch!

Posting closes: September 11, 2026

Employment Status: Full-time, 37.5 hours per week

Additional Information: If selected for interview, please come prepared with a 30-60-90 day plan for the branch. 

For Internal Use Only - Job Grade: M1/B

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

 Join Servus and discover a better way to work.

As an Assistant Branch Manager, reporting to the Market Director, your primary goal is to empower, support and develop your team of Financial Advisors. As an Assistant Branch Manager, you have a passion for leading people and can help your Financial Advisors understand our member's needs, therefore driving performance and success for the branch. You are an expert in the sales process and delivering progressive lending and investment services to our members.

What You'll be Doing:

  • Motivating and coaching employees to find opportunities to shape members financial fitness
  • Being proactive in pursuing new business opportunities
  • Monitoring and ensuring financial targets are being met or exceeded for the branch
  • Promoting referrals to our Wealth Management, Business Banking and 3rd party providers
  • Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
  • Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
  • Preparing accurate and complete documentation, processing account changes, and handling member inquiries in a timely and efficient manner

What you Bring:

  • 5 years of retail banking experience
  • A minimum of 3 years experience as a Financial Advisor
  • A comprehensive understanding of lending and credit

Although not required, the following education/certificates are valuable assets:

  • Post-secondary education in Finance (or related studies)
  • Investment Funds in Canada Course & License (IFIC)
  • Personal Financial Service Advice (PFSA)
  • Financial Planning I (FP1)

Why Servus? 

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

  • Competitive compensation including performance-based incentive pay and profit share
  • Training & Development Opportunities
  • Career Advancement Potential
  • Flexible work options
  • Meaningful work towards individual and corporate goals 
  • Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
 

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