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Credit Union Collection Manager Jobs (NOW HIRING)

Criteo

Collection Manager

New York, NY · On-site

As a Collection Manager at Criteo, you will lead a team of Team Leads and Cash Collectors ... Ensure compliance with internal credit policies and applicable US regulations * Report regularly to ...

Brown-Forman

Manager, Credit Union

Louisville, KY · On-site

Leads credit union and its staff, overseeing day-to-day operations, performance management, and long-term goal alignment for the team members. * Directs financial strategy and reporting, preparing ...

Korbel

Leads credit union and its staff, overseeing day-to-day operations, performance management, and long-term goal alignment for the team members. * Directs financial strategy and reporting, preparing ...

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$31K

$58.7K

$109K

How much do credit union collection manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for credit union collection manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
More about Credit Union Collection Manager jobs
What cities are hiring for Credit Union Collection Manager jobs? Cities with the most Credit Union Collection Manager job openings:
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Credit Union Collection Manager jobs near you
Infographic showing various Credit Union Collection Manager job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Collection Manager

Mandarich Law Group, LLP

Buffalo, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in CA, IL, NY, NI, OH, GA and FL. We are seeking an Collection Manager with three to five years collections experience for our Williamsville, NY office.
What You'll Do:
  • Manage collection staff 15+
  • Assist collection staff with negotiations, escalations
  • Train and development; providing coaching and feedback
  • Focus on client and company directives
  • Assignment of accounts and audits of accounts

What You'll Need:
  • Work harmoniously with other departments or external customers to resolve issues.
  • Maintain records on account activities to be used in monitoring and analyzing credit files
  • Must be knowledgeable of FDCPA
  • At least 3 years managerial experience
  • Strong telephone communication and negotiation abilities
  • Great organization skills
  • Proficiency in Spanish or other language is not required by extremely helpful.

What You'll Enjoy
  • Competitive Base Salary
  • Medical, Dental, Vision Coverage; 401K plan with company match
  • Company paid Life Insurance
  • Short and Long term disability
  • PTO
  • Paid Holidays
  • Paid Parental Leave
  • Professional office environment
  • Monthly bonus potential
  • 401K plan
  • Vacation/PTO - Sick Time

Rewarding opportunity for experienced Collection Manager in Williamsville, NY office
Background screening and drug screen required.
"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment".
Salary Range $55K to $65K with Monthly Bonus Plan

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