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Bank Collection Manager Jobs (NOW HIRING)

Varite

USA_Business Analyst

Fair Oaks Ranch, TX · On-site

GBaMS ReqID: 10609444 Collection Specialist Bank Collection calling (inbound & outbound) experience ... Experience in collections, customer service, sales, account management, education, or counseling is ...

Alerus

Retail Loan Collections Manager

Grand Forks, ND

$80K - $110K/yr

The RLC Manager will also be responsible for providing direction and leadership to department ... WHAT YOU SHOULD HAVE: * 5-7 years of experience in bank collection practices and procedures ...

Alerus

Retail Loan Collections Manager

Fargo, ND

$80K - $110K/yr

The RLC Manager will also be responsible for providing direction and leadership to department ... WHAT YOU SHOULD HAVE: * 5-7 years of experience in bank collection practices and procedures ...

Alerus

Retail Loan Collections Manager

Saint Paul, MN · On-site

$80K - $110K/yr

The RLC Manager will also be responsible for providing direction and leadership to department ... WHAT YOU SHOULD HAVE: * 5-7 years of experience in bank collection practices and procedures ...

Alerus

Retail Loan Collections Manager

Minnetonka, MN

$80K - $110K/yr

The RLC Manager will also be responsible for providing direction and leadership to department ... WHAT YOU SHOULD HAVE: * 5-7 years of experience in bank collection practices and procedures ...

Alerus

Retail Loan Collections Manager

Phoenix, AZ

$80K - $110K/yr

The RLC Manager will also be responsible for providing direction and leadership to department ... WHAT YOU SHOULD HAVE: * 5-7 years of experience in bank collection practices and procedures ...

Alerus

Retail Loan Collections Manager

Saint Paul, MN

$80K - $110K/yr

The RLC Manager will also be responsible for providing direction and leadership to department ... WHAT YOU SHOULD HAVE: * 5-7 years of experience in bank collection practices and procedures ...

Academy Bank

Collections Supervisor

Kansas City, MO

$31.25/hr

Leads the oversight of third-party collection vendors to assure placement schedules are timely ... Protect all client and bank information confidentially and follow all company policies. * Complete ...

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Leads the oversight of third-party collection vendors to assure placement schedules are timely ... Protect all client and bank information confidentially and follow all company policies. * Complete ...

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Bank Collection Manager information

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$31K

$58.7K

$109K

How much do bank collection manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for bank collection manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a Bank Collection Manager do?

A Bank Collection Manager is responsible for overseeing the process of recovering overdue payments on loans and credit accounts for a bank. They manage a team of collection agents, set strategies to maximize recovery, and ensure compliance with regulations and company policies. Their role includes negotiating with delinquent account holders, analyzing collection data, and implementing best practices to reduce non-performing assets. Effective communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Bank Collection Manager, and why are they important?

To thrive as a Bank Collection Manager, you need expertise in credit risk assessment, debt recovery strategies, and a background in finance or banking, often supported by a bachelor’s degree. Familiarity with loan management software, CRM systems, and regulatory compliance tools is typically required. Strong negotiation, leadership, and problem-solving skills help manage teams and interact effectively with clients. These abilities are vital to maximize debt recovery, maintain regulatory compliance, and uphold customer relationships within a financial institution.

What is the difference between Bank Collection Manager vs Credit Analyst?

AspectBank Collection ManagerCredit Analyst
Primary RoleOversees collection processes for overdue accounts, manages collection teams, and minimizes bad debtAssesses creditworthiness of potential and existing clients to determine lending risk
Required CredentialsTypically requires banking or finance certifications, experience in collectionsOften requires finance, accounting, or economics degrees, and credit certifications
Work EnvironmentBanking institutions, collections departments, often in office settingsFinancial institutions, credit departments, analytical settings
Employer & Industry UsageCommonly employed by banks, financial institutions, lending companiesUsed by banks, credit agencies, and lending firms for risk assessment

The main difference is that a Bank Collection Manager focuses on recovering overdue debts and managing collections, while a Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge and certifications but serve different functions within banking operations.

What are the main challenges a Bank Collection Manager faces when managing a collection team?

A Bank Collection Manager often deals with the challenge of balancing effective debt recovery with maintaining positive customer relationships. They must ensure their team adheres to regulatory guidelines and ethical practices, while also meeting recovery targets. Motivating team members in a high-pressure environment and handling complex negotiations with delinquent clients are also common hurdles. Additionally, adapting strategies based on changing economic conditions and customer profiles is key to success in this role.
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Bank Collection Manager jobs near you

Bank Collection calling (inbound & outbound)

ConfigUSA

Houston, TX • On-site

$16.25 - $21/hr

Other

Posted 3 days ago

Job description

Location: San Antonio, TX - onsite
Duration: 6 months
Business Process Analyst (Voice)
Bank Collection calling (inbound & outbound) experience - Proven ability to analyze situations, identify root causes of delinquency, and develop effective collection strategies
"• 2+ years of experience in a customer-facing role requiring strong communication, problem-solving, and multitasking skills. Experience in collections, customer service, sales, account management, education, or counseling is highly valued.
• Demonstrated ability to effectively communicate complex information clearly and concisely, both verbally and in writing, particularly in sensitive or challenging situations.
• Proficiency in using computer applications within a Windows-based environment; ability to quickly learn and adapt to new software and systems relevant to collections activities.
• High school diploma or GED."
"• Engage with members through 100% phone-based interactions to understand their financial circumstances related to delinquent accounts, providing customized solutions and education to improve their overall financial well-being and resolve outstanding balances.
• Utilize strong analytical and problem-solving skills to quickly assess the reasons behind account delinquencies and develop effective strategies for resolution, including exploring payment options and financial assistance programs.
• Employ exceptional communication and negotiation skills to establish mutually agreeable payment arrangements, adhering to established guidelines and regulatory requirements for collections activities.
• Leverage critical thinking to navigate complex and potentially sensitive situations, identify potential risks, and ensure compliance with all applicable local, state, and national laws and regulations governing collections practices.
• Maintain meticulous records of all member interactions, collection attempts, and outcomes in the designated database, ensuring accurate and up-to-date information for compliance and audit purposes.
• Effectively manage multiple tasks and prioritize responsibilities in a dynamic, Windows-based environment, while adhering to collection-related performance metrics.
• Service both inbound and outbound phone calls across all USAA product lines, leveraging automated and manual outbound dialing systems to collect payments and arrange payment plans, while consistently meeting performance standards specific to the collections function.
• Complete necessary account verification and maintenance tasks with precision and attention to detail, ensuring accurate records for collections activities"
Bank Collection calling (inbound & outbound) experience - Proven ability to analyze situations, identify root causes of delinquency, and develop effective collection strategies
"• Communication Mastery: Ability to articulate complex information clearly and empathetically, even in difficult conversations.
• Problem-Solving Prowess: Proven ability to analyze situations, identify root causes of delinquency, and develop effective collection strategies.
• Critical Thinking Acumen: Capacity to evaluate information objectively, make sound judgments under pressure, and ensure compliance with regulations.
• Multitasking Expertise: Ability to manage multiple priorities and responsibilities efficiently in a fast-paced collections environment.
• Adaptability & a Growth Mindset
• Negotiation Skills
• Empathy and Resilience
• Information Technology Aptitude

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