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Bank Collection Jobs (NOW HIRING)

Merchants Bank

Retail Collections Manager

Winona, MN · On-site

$38.61 - $48.27/hr

A minimum 5 years of experience in bank collection practices and procedures required. 2+ years of supervisory experience preferred. Requires a well-organized individual with good communication skills ...

mgx

Retail Collections Manager

Winona, MN · On-site

A minimum 5 years of experience in bank collection practices and procedures required. 2+ years of supervisory experience preferred. Requires a well-organized individual with good communication skills ...

Walden Savings Bank

COLLECTIONS MANAGER

Montgomery, NY · On-site

$69K - $87K/yr

Summary of Duties and Responsibilities Collection & Asset Recovery Management * Assist with the daily operations of the Bank's collection and asset recovery activities, including delinquency ...

Walden Savings Bank

COLLECTIONS MANAGER

Montgomery, NY · On-site

$69K - $87K/yr

Summary of Duties and Responsibilities Collection & Asset Recovery Management * Assist with the daily operations of the Bank's collection and asset recovery activities, including delinquency ...

Walden Savings Bank

COLLECTIONS MANAGER

Montgomery, NY · On-site

$69K - $87K/yr

Summary of Duties and Responsibilities Collection & Asset Recovery Management * Assist with the daily operations of the Bank's collection and asset recovery activities, including delinquency ...

Techies Group

Customer Care Professional

San Antonio, TX · On-site

$13.75 - $17.25/hr

Bank Collection calling (inbound & outbound) experience - Proven ability to analyze situations| identify root causes of delinquency| and develop effective collection strategies

Alerus

Retail Loan Collections Manager

Fargo, ND · On-site

$80K - $110K/yr

Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law. * Engaging real estate brokers, auctioneers and other third ...

Alerus

Retail Loan Collections Manager

Shoreview, MN · On-site

$80K - $110K/yr

Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law. Engaging real estate brokers, auctioneers and other third ...

Alerus

Retail Loan Collections Manager

Saint Paul, MN · On-site

$80K - $110K/yr

Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law. * Engaging real estate brokers, auctioneers and other third ...

Alerus

Retail Loan Collections Manager

Minnetonka, MN

$80K - $110K/yr

Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law. * Engaging real estate brokers, auctioneers and other third ...

Alerus

Retail Loan Collections Manager

Tempe, AZ

$80K - $110K/yr

Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law. * Engaging real estate brokers, auctioneers and other third ...

Alerus

Retail Loan Collections Manager

Fargo, ND

$80K - $110K/yr

Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law. * Engaging real estate brokers, auctioneers and other third ...

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Bank Collection information

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How much do bank collection jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for bank collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is a bank collection?

Bank collection jobs involve contacting customers who have overdue payments on loans, credit cards, or other financial products. The main responsibility is to recover outstanding debts while maintaining professionalism and adhering to legal and regulatory guidelines. Bank collection agents communicate with customers by phone, email, or mail to negotiate payment arrangements, provide information about account status, and sometimes recommend solutions for debt repayment. These roles require strong communication, negotiation, and problem-solving skills.

What skills and qualifications are needed for a bank collection?

To thrive as a Bank Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a background in finance or customer service. Familiarity with collection management software, CRM systems, and relevant certifications in collections or financial services are often required. Outstanding communication, resilience, and problem-solving abilities help agents effectively interact with clients and manage difficult conversations. These skills are crucial to recovering debts efficiently while maintaining regulatory compliance and positive customer relationships.

What are common challenges faced in bank collection, and how can they be addressed?

Bank collection professionals often encounter challenges such as communicating with customers who may be experiencing financial hardship, meeting monthly collection targets, and handling sensitive situations with empathy and professionalism. To address these challenges, collectors benefit from strong negotiation and interpersonal skills, as well as thorough knowledge of relevant regulations and company policies. Regular training, supportive team structures, and clear escalation procedures also help staff manage difficult cases and maintain a positive work environment.

What is the difference between Bank Collection vs Debt Collector?

AspectBank CollectionDebt Collector
CredentialsOften requires basic financial knowledge, sometimes certifications in collectionsTypically requires similar certifications, with emphasis on negotiation skills
Work EnvironmentBank offices, call centers, or remoteCollections agencies, call centers, or field visits
Employer & IndustryBanking and financial institutionsThird-party collections agencies or firms
Search & Comparison IntentUnderstanding banking debt recovery rolesComparing debt recovery jobs outside banks

Bank Collection specialists focus on recovering overdue payments for banks, often working within financial institutions. Debt Collectors generally work for third-party agencies, pursuing debts from various industries. While both roles involve debt recovery, Bank Collection roles are more integrated with banking operations, whereas Debt Collectors may handle diverse accounts outside banking.

Is bank collection a stressful job?

Bank collection jobs involve contacting customers to recover overdue payments, which can be stressful due to strict deadlines and potential customer conflicts. Employees often need strong communication skills and patience to handle difficult interactions effectively.

What does a bank collection specialist do at a bank?

A bank collection specialist is responsible for managing overdue accounts by contacting customers to recover unpaid loans or debts, ensuring compliance with banking regulations. They analyze account information, negotiate payment plans, and document collection efforts, often using specialized software. Strong communication skills and knowledge of debt collection laws are essential for this role.
More about Bank Collection jobs

What states have the most Bank Collection jobs?

States with the most job openings for Bank Collection jobs include:

What job categories do people searching Bank Collection jobs look for?

The top searched job categories for Bank Collection jobs are:

Bank Collection jobs near you
Infographic showing various Bank Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Bank Collection calling (inbound & outbound)

ConfigUSA

San Antonio, TX • On-site

$15.50 - $20/hr

Other

Posted 10 days ago

Job description

Skills Required :

"Bank Collection calling (inbound & outbound) experience - Proven ability to analyze situations, identify root causes of delinquency, and develop effective collection strategies

•       2+ years of experience in a customer-facing role requiring strong communication, problem-solving, and multitasking skills. Experience in collections, customer service, sales, account management, education, or counseling is highly valued.

•       Demonstrated ability to effectively communicate complex information clearly and concisely, both verbally and in writing, particularly in sensitive or challenging situations.

•       Proficiency in using computer applications within a Windows-based environment; ability to quickly learn and adapt to new software and systems relevant to collections activities.

•       High school diploma or GED."

Desired Skills :

"•      Communication Mastery: Ability to articulate complex information clearly and empathetically, even in difficult conversations.

•       Problem-Solving Prowess: Proven ability to analyze situations, identify root causes of delinquency, and develop effective collection strategies.

•       Critical Thinking Acumen: Capacity to evaluate information objectively, make sound judgments under pressure, and ensure compliance with regulations.

•       Multitasking Expertise: Ability to manage multiple priorities and responsibilities efficiently in a fast-paced collections environment.

•       Adaptability & a Growth Mindset

•       Negotiation Skills

•       Empathy and Resilience

•       Information Technology Aptitude

•       Demonstrated ability to comprehend knowledge of Collections Regulations"

Essential Skills: Bank Collection calling (inbound & outbound) experience - Proven ability to analyze situations| identify root causes of delinquency| and develop effective collection strategies Desirable Skills:

Keyword:

Skills: CEM - Collections

Experience Required: 2-4

  Release Comments: The client is specifically looking for candidates who have recent collections experience or are currently working in a collections-related role.

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