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Bank Collection Jobs (NOW HIRING)

MedStar Health

Phlebotomist

Clinton, MD

$17 - $21.25/hr

Knowledgeable in all phlebotomy techniques to include micro puncture, venipuncture, blood bank collection process, blood culture collection process, and bleeding time. * Utilize the two positive ...

MedStar Health

Phlebotomist - PRN

Clinton, MD

$17 - $21.25/hr

Knowledgeable in all phlebotomy techniques to include micro puncture, venipuncture, blood bank collection process, blood culture collection process, and bleeding time. * Utilize the two positive ...

CommonSpirit Health

Phlebotomist

Bismarck, ND

$15.50 - $19.50/hr

Familiarity with Blood Bank collection protocols is a plus! Ready to bring your skills and HumanKindness to our team? Apply today! Required: High School diploma Preferred: Phlebotomy certificate

CommonSpirit Health

Phlebotomist

Bismarck, ND

$15.50 - $19.50/hr

Familiarity with Blood Bank collection protocols is a plus! Ready to bring your skills and HumanKindness to our team? Apply today! Required: High School diploma Preferred: Phlebotomy certificate

CommonSpirit Health

Phlebotomist

Bismarck, ND

$15.50 - $19.50/hr

Familiarity with Blood Bank collection protocols is a plus! Ready to bring your skills and HumanKindness to our team? Apply today! Job Requirements Required: High School diploma Preferred: Phlebotomy ...

CHI St Alexius Bismarck

Phlebotomist

Bismarck, ND

$16.29 - $22.14/hr

Familiarity with Blood Bank collection protocols is a plus! Ready to bring your skills and HumanKindness to our team? Apply today! Job Requirements Required: High School diploma Preferred: Phlebotomy ...

Simmons Bank

Collection Specialist II

Little Rock, AR

$17.75 - $24/hr

The Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or settlements.

Simmons Bank

Collection Specialist II

Little Rock, AR · On-site

$17.75 - $24/hr

The Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or settlements.

CHI St. Alexius Bismarck

Phlebotomist

Bismarck, ND · On-site

$16.29 - $22.14/hr

Familiarity with Blood Bank collection protocols is a plus! Ready to bring your skills and HumanKindness to our team? Apply today! Job Requirements Required: High School diploma Preferred: Phlebotomy ...

CHI St. Alexius Bismarck

Phlebotomist

Bismarck, ND · On-site

$16.29 - $22.14/hr

Familiarity with Blood Bank collection protocols is a plus! Ready to bring your skills and HumanKindness to our team? Apply today! Job Requirements Required: High School diploma Preferred: Phlebotomy ...

CommonSpirit Health

Phlebotomist

Bismarck, ND

$15.50 - $19.50/hr

Familiarity with Blood Bank collection protocols is a plus! Ready to bring your skills and HumanKindness to our team? Apply today! Job Requirements Required: High School diploma Preferred: Phlebotomy ...

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How much do bank collection jobs pay per hour?

As of May 31, 2026, the average hourly pay for bank collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bank Collection Agent, and why are they important?

To thrive as a Bank Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a background in finance or customer service. Familiarity with collection management software, CRM systems, and relevant certifications in collections or financial services are often required. Outstanding communication, resilience, and problem-solving abilities help agents effectively interact with clients and manage difficult conversations. These skills are crucial to recovering debts efficiently while maintaining regulatory compliance and positive customer relationships.

What are some common challenges faced by professionals in bank collection roles, and how can they be effectively addressed?

Bank collection professionals often encounter challenges such as communicating with customers who may be experiencing financial hardship, meeting monthly collection targets, and handling sensitive situations with empathy and professionalism. To address these challenges, collectors benefit from strong negotiation and interpersonal skills, as well as thorough knowledge of relevant regulations and company policies. Regular training, supportive team structures, and clear escalation procedures also help staff manage difficult cases and maintain a positive work environment.

What are bank collection jobs?

Bank collection jobs involve contacting customers who have overdue payments on loans, credit cards, or other financial products. The main responsibility is to recover outstanding debts while maintaining professionalism and adhering to legal and regulatory guidelines. Bank collection agents communicate with customers by phone, email, or mail to negotiate payment arrangements, provide information about account status, and sometimes recommend solutions for debt repayment. These roles require strong communication, negotiation, and problem-solving skills.

What is the difference between Bank Collection vs Debt Collector?

AspectBank CollectionDebt Collector
CredentialsOften requires basic financial knowledge, sometimes certifications in collectionsTypically requires similar certifications, with emphasis on negotiation skills
Work EnvironmentBank offices, call centers, or remoteCollections agencies, call centers, or field visits
Employer & IndustryBanking and financial institutionsThird-party collections agencies or firms
Search & Comparison IntentUnderstanding banking debt recovery rolesComparing debt recovery jobs outside banks

Bank Collection specialists focus on recovering overdue payments for banks, often working within financial institutions. Debt Collectors generally work for third-party agencies, pursuing debts from various industries. While both roles involve debt recovery, Bank Collection roles are more integrated with banking operations, whereas Debt Collectors may handle diverse accounts outside banking.

More about Bank Collection jobs
What are the most commonly searched types of Bank Collection jobs? The most popular types of Bank Collection jobs are:
What states have the most Bank Collection jobs? States with the most job openings for Bank Collection jobs include:
Bank Collection jobs near you
Infographic showing various Bank Collection job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Phlebotomist

Phlebotomist

MedStar Health

Clinton, MD

$17 - $21.25/hr

Other

Posted 10 days ago

Medstar Health rating

7.7

Company rating: 7.7 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

158th of 864 rated healthcare providers

Job description

General Summary of Position
Provides timely, knowledgeable and professional phlebotomy procedures to all in-patient, out-patient and contracted service patients while maintaining an acute awareness of the age specific needs of each client. Maintains a professional appearance while inspiring procedural confidence through knowledgeable application of their skills. Processes collected specimens in a manner that supports specimen integrity guidelines.

Primary Duties and Responsibilities

  • Maintains a complete understanding of all patient data entry requirements in accordance with policy and procedure.
  • Understands and practices Patient Safety Goals as outlined annually by Joint Commission.
  • Knowledgeable in all phlebotomy techniques to include micro puncture, venipuncture, blood bank collection process, blood culture collection process, and bleeding time.
  • Utilize the two positive patient identifier" policy.
  • Responds to phlebotomy collection request timely (STAT, Timed, etc.)
  • Is familiar with the laboratory reception, front desk area and able to cover as required.
  • Explain all processes to assist in minimizing customer/patient anxiety. Answer patient questions when appropriate and within their scope of practice.
  • Prints Pending Logs, reviews and follows through with uncollected specimens.
  • Works as a team member to assists others on shift in completing assignments.
  • Participates in inter or intra departmental performance improvements.
  • Performs such other related and ancillary duties as assigned.

    • Minimum Qualifications
    Education

    • Vocational/Technical Diploma Completion of an accredited organization that includes phlebotomy training required

    Experience

    • 1-2 years Phlebotomy experience preferred and
    • Phlebotomy technician, certification from agencies examples (ASCP, NPA, APA ...) preferred

    Licenses and Certifications

    • ASCP - American Society of Clinical Pathologist preferred

    Knowledge, Skills, and Abilities

    • Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
    • Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position.
    • Ability to demonstrate ethical behavior that supports the hospital's mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
    • Exhibits professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers.
    • Ability to work effectively with people from a variety of culturally diverse backgrounds.
    • Ability to maintain patient confidentiality.
    • Is oriented with and knowledgeable of all nursing home policies and procedures and understands their requirements to provide nursing home support.
    • Is completely familiar with and compliant with all send out procedures
    • Update knowledge and skills to maintain competency.
    • Ability to assess a situation, consider alternatives and choose appropriate course of action.
    • Ability to anticipate a customer's/patient's concerns and provide appropriate reassurances.
    • Ability to adjust to peaks in workload; demonstrating flexibility and adaptability to change in a positive and cooperative manner.
    • Knowledge and ability to make suggestions for improvements to procedures or innovations to enhance patient service.
    • Ability to use computer systems as required by position.


    This position has a hiring range of $19.55 - $34.25

    What Medstar Health employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Medstar Health

    Sourced by ZipRecruiter

    MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Columbia, MD, US

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