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Bank Collection Jobs in Ohio (NOW HIRING)

S and T Bank

Commercial Banker V - CRE

Akron, OH · On-site

$75K - $184K/yr

Attending and participating in community affairs to promote the bank's image. * Reviews final loan ... collection and review, Credit quality related report reviews * Provides mentoring and guidance to ...

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All JobsBank Collection JobsBank Collection Jobs in Ohio

Bank Collection information

See Ohio salary details

$9

$19

$28

How much do bank collection jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for bank collection in Ohio is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.92 per hour, depending on experience, location, and employer.

What is the difference between Bank Collection vs Debt Collector?

AspectBank CollectionDebt Collector
CredentialsOften requires basic financial knowledge, sometimes certifications in collectionsTypically requires similar certifications, with emphasis on negotiation skills
Work EnvironmentBank offices, call centers, or remoteCollections agencies, call centers, or field visits
Employer & IndustryBanking and financial institutionsThird-party collections agencies or firms
Search & Comparison IntentUnderstanding banking debt recovery rolesComparing debt recovery jobs outside banks

Bank Collection specialists focus on recovering overdue payments for banks, often working within financial institutions. Debt Collectors generally work for third-party agencies, pursuing debts from various industries. While both roles involve debt recovery, Bank Collection roles are more integrated with banking operations, whereas Debt Collectors may handle diverse accounts outside banking.

What does a bank collection specialist do at a bank?

A bank collection specialist is responsible for managing overdue accounts by contacting customers to recover unpaid loans or debts, ensuring compliance with banking regulations. They analyze account information, negotiate payment plans, and document collection efforts, often using specialized software. Strong communication skills and knowledge of debt collection laws are essential for this role.

What are common challenges faced in bank collection, and how can they be addressed?

Bank collection professionals often encounter challenges such as communicating with customers who may be experiencing financial hardship, meeting monthly collection targets, and handling sensitive situations with empathy and professionalism. To address these challenges, collectors benefit from strong negotiation and interpersonal skills, as well as thorough knowledge of relevant regulations and company policies. Regular training, supportive team structures, and clear escalation procedures also help staff manage difficult cases and maintain a positive work environment.

What skills and qualifications are needed for a bank collection?

To thrive as a Bank Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a background in finance or customer service. Familiarity with collection management software, CRM systems, and relevant certifications in collections or financial services are often required. Outstanding communication, resilience, and problem-solving abilities help agents effectively interact with clients and manage difficult conversations. These skills are crucial to recovering debts efficiently while maintaining regulatory compliance and positive customer relationships.

What is a bank collection?

Bank collection jobs involve contacting customers who have overdue payments on loans, credit cards, or other financial products. The main responsibility is to recover outstanding debts while maintaining professionalism and adhering to legal and regulatory guidelines. Bank collection agents communicate with customers by phone, email, or mail to negotiate payment arrangements, provide information about account status, and sometimes recommend solutions for debt repayment. These roles require strong communication, negotiation, and problem-solving skills.

What are popular job titles related to Bank Collection jobs in Ohio?

For Bank Collection jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Bank Collection jobs in Ohio look for?

The top searched job categories for Bank Collection jobs in Ohio are:

Bank Collection jobs near you
Infographic showing various Bank Collection job openings in Ohio as of August 2026, with employment types broken down into 45% Full Time, 26% Part Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,618 per year, or $19 per hour.

Credit Analyst I or II

First Citizens National Bank of Upper Sandusky

Upper Sandusky, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Description

Purpose:

Promote the Bank's asset quality through unbiased, accurate, thorough and timely risk assessment, which is accomplished by analyzing financial statements and related credit data. Prepares organized and comprehensive reports which assess the credit-worthiness of a loan request with the necessary information to make an informed lending decision. Prepare organized and comprehensive reports for existing loan relationships that assess the continued credit-worthiness of the client. Monitor loan documentation and credit file information. Provide for increased independence in commercial loan closing process & final determination of required loan documentation.


Essential Functions:

  1. Obtain all available and necessary financial data from the credit file or outside sources to determine credit worthiness for loans, including identification of risks or strengths.
  2. Analyzes financial statements & tax returns; study and evaluate the borrowers for repayment capacity, debt service coverage and otherwise overall credit worthiness.
  3. Maintains effective communication with loan officers throughout underwriting and review process.
  4. Prepare loan presentations and other essential components of loan monitoring & review
  5. Maintain accurate tracking of borrowers' financial statements and tax returns. Communicates with loan officers when up-to-date financial information is needed.
  6. Conducts annual loan reviews & risk rating borrower relationships. Assists in facilitating loan review with external auditors.
    1. Rate and grade loans and lines of credit based on criteria established by management.
    2. Provide detailed reports on loan review findings.
  7. Provide Senior Management with various commercial loan reports.
  8. Performs review of real estate appraisal reports and other collateral valuations.
  9. Prepare & present reports to Loan Committee as needed.
  10. Performs underwriting on consumer loan requests.
  11. Assists in administration of the Bank's collection process by monitoring delinquent loans, preparing collection reports, coordinating with lenders and/or contacting borrowers regarding payment obligations.
  12. Provides backup support for commercial loan due diligence, which may include documentation review and credit file preparation.

Others:

  • Assists with other projects and duties as needed.

Requirements

  • A 4-year college degree in accounting or business or equivalent work experience
  • Well-developed analytical and organizational skills. Must exhibit strong attention to detail.
  • Excellent oral and written communication skills.
  • Proficiency in Microsoft Excel, Word and Outlook.
  • Must be able to multi-task, prioritize and work well under time constraints.
  • Maintains compliance to all government regulations, including Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability,) CRA and Regulation DD and Loan Policy or other policies pertaining to your position.


Additional Preferred Qualifications (Required for Credit Analyst II or higher)

  • Existing knowledge of lending process, underwriting, loan documentation and familiar with tax forms of all kinds.
  • Familiarity with various tax forms.
  • Familiarity with commercial real estate appraisals.

Wages are commensurate with experience and a complete benefits package is provided including educational reimbursement with First Citizens paying 100% of tuition for full time employees; student loan debt repayment; paid time off; 401(k); health, dental, vision insurance; and more.


This job does not list all the duties of the job. This job description may be revised at any time. This job description is not to be implied as a contract for employment for any length of time and will not change the employee's at will relationship. Either the employer or the employee may terminate employment at any time.


Equal Opportunity Employer D/V. First Citizens is an at-will company.

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