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Bank Collection Jobs in Ohio (NOW HIRING)

First Merchants Bank

Banking Center Manager

Columbus, OH · On-site

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...

First Merchants Bank

Banking Center Manager

Columbus, OH · On-site

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...

S and T Bank

Commercial Banker V - CRE

Akron, OH · On-site

$75K - $184K/yr

Attending and participating in community affairs to promote the bank's image. * Reviews final loan ... collection and review, Credit quality related report reviews * Provides mentoring and guidance to ...

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All JobsBank Collection JobsBank Collection Jobs in Ohio

Bank Collection information

See Ohio salary details

$9

$19

$28

How much do bank collection jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for bank collection in Ohio is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.92 per hour, depending on experience, location, and employer.

What is the difference between Bank Collection vs Debt Collector?

AspectBank CollectionDebt Collector
CredentialsOften requires basic financial knowledge, sometimes certifications in collectionsTypically requires similar certifications, with emphasis on negotiation skills
Work EnvironmentBank offices, call centers, or remoteCollections agencies, call centers, or field visits
Employer & IndustryBanking and financial institutionsThird-party collections agencies or firms
Search & Comparison IntentUnderstanding banking debt recovery rolesComparing debt recovery jobs outside banks

Bank Collection specialists focus on recovering overdue payments for banks, often working within financial institutions. Debt Collectors generally work for third-party agencies, pursuing debts from various industries. While both roles involve debt recovery, Bank Collection roles are more integrated with banking operations, whereas Debt Collectors may handle diverse accounts outside banking.

What are some common challenges faced by professionals in bank collection roles, and how can they be effectively addressed?

Bank collection professionals often encounter challenges such as communicating with customers who may be experiencing financial hardship, meeting monthly collection targets, and handling sensitive situations with empathy and professionalism. To address these challenges, collectors benefit from strong negotiation and interpersonal skills, as well as thorough knowledge of relevant regulations and company policies. Regular training, supportive team structures, and clear escalation procedures also help staff manage difficult cases and maintain a positive work environment.

What are the key skills and qualifications needed to thrive as a Bank Collection Agent, and why are they important?

To thrive as a Bank Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a background in finance or customer service. Familiarity with collection management software, CRM systems, and relevant certifications in collections or financial services are often required. Outstanding communication, resilience, and problem-solving abilities help agents effectively interact with clients and manage difficult conversations. These skills are crucial to recovering debts efficiently while maintaining regulatory compliance and positive customer relationships.

What are bank collection jobs?

Bank collection jobs involve contacting customers who have overdue payments on loans, credit cards, or other financial products. The main responsibility is to recover outstanding debts while maintaining professionalism and adhering to legal and regulatory guidelines. Bank collection agents communicate with customers by phone, email, or mail to negotiate payment arrangements, provide information about account status, and sometimes recommend solutions for debt repayment. These roles require strong communication, negotiation, and problem-solving skills.
Bank Collection jobs near you
Infographic showing various Bank Collection job openings in Ohio as of July 2026, with employment types broken down into 73% Full Time, 11% Part Time, and 16% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $39,618 per year, or $19 per hour.
Credit and Collections Specialist

Credit and Collections Specialist

Wolff Bros. Supply, Inc.

Medina, OH

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Since 1965, Wolff Bros. Supply, Inc. has been an important part of the wholesale distribution industry. Through our support of commercial, industrial, institutional, and residential sectors, we are one of the largest distributors in Ohio for HVAC, electrical, plumbing, lighting and tool products.
Credit amp; Collections Specialist– Medina, OH
MUST HAVE FULL CYCLE CREDIT MANAGEMENT EXPERIENCE
Wolff Bros. Supply, Inc. is one of the largest independent Plumbing, Electrical, and HVAC distributors in America. We are looking for a Credit amp; Collections Representative to add to our growing team at our Medina location.
As a Credit amp; Collections Specialist, you will play a crucial role in managing the credit and collection processes for our organization. Your primary responsibility will be evaluating creditworthiness, monitoring credit limits, and implementing collection strategies to minimize bad debt and improve cash flow. You will ensure the timely collection of outstanding payments from customers while maintaining positive relationships. Additionally, you will provide exceptional customer service and support to internal and external stakeholders.
NOTE: This position is NOT for a transactional or banking collection background. Need to have Full-cycle experience!
Work Week amp; Hours: M-F 8:00 a.m. - 5:00 p.m., No Evenings or weekends.
Pay: $50K-$55K range, plus quarterly bonus Requirements:
  • Associate degree in finance or a related field (or equivalent experience) preferred.
  • Proven experience in credit and collections, in a corporate or B2B environment.
  • Strong knowledge of credit analysis and collection techniques.
  • Familiarity with financial statements, credit reports, lien laws, and legal regulations related to credit and collections.
  • Excellent communication and negotiation skills, with the ability to build rapport with customers and internal stakeholders.
  • Exceptional problem-solving and decision-making abilities, with attention to detail.
  • Proficiency in using credit management software and MS Office Suite.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Job Duties:
  • Credit Management: assess and evaluate the creditworthiness of new and existing customers.
  • Collections: implement effective collection strategies to ensure timely payment of outstanding invoices.
  • Relationship Management: build and maintain strong relationships with customers, understanding their needs and addressing concerns.
  • Reporting and Analysis: prepare regular reports on outstanding balances, collection efforts, and credit related metrics.
  • Process Improvement: continuously assess credit and collection processes, identifying opportunities for improvement and implementing best practices.
Why choose us? A great company begins with great people!
  • Family owned amp; operated since 1965
  • Benefits including: Medical, Dental, Vision, Company Paid: Short Term Disability amp; Life Insurance
  • 401k with MATCH
  • Paid Time Off
Apply today at www.wolffbros.com/careers or send a message to hr@wolffbros.com.
We believe in diversity and are an Equal Opportunity Employer

Apply