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Bank Collection Jobs in Ohio (NOW HIRING)

Works with other bank departments, such as CRM and BBS to effectively manage the credit process ... Works closely with the Special Asset Unit in the collection of past due loans and workout of ...

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...

Monitor returned deposit items to ensure collection and timely resolution. * Ensure strict adherence to all bank policies and regulatory requirements. Customer Service & Sales Performance * Handle ...

Commercial Banker V - CRE

Akron, OH · On-site

$75K - $184K/yr

Attending and participating in community affairs to promote the bank's image. * Reviews final loan ... collection and review, Credit quality related report reviews * Provides mentoring and guidance to ...

Commercial Banker III

Hilliard, OH · On-site

$65K - $161K/yr

Carries out a variety of business development activities to identify bank prospects and develops ... collection/ review, including annual reviews and business development plans. Monitors maturing ...

Showing results 41-60

Bank Collection information

See Ohio salary details

$9

$19

$28

How much do bank collection jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for bank collection in Ohio is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.92 per hour, depending on experience, location, and employer.

What is a bank collection?

Bank collection jobs involve contacting customers who have overdue payments on loans, credit cards, or other financial products. The main responsibility is to recover outstanding debts while maintaining professionalism and adhering to legal and regulatory guidelines. Bank collection agents communicate with customers by phone, email, or mail to negotiate payment arrangements, provide information about account status, and sometimes recommend solutions for debt repayment. These roles require strong communication, negotiation, and problem-solving skills.

What skills and qualifications are needed for a bank collection?

To thrive as a Bank Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a background in finance or customer service. Familiarity with collection management software, CRM systems, and relevant certifications in collections or financial services are often required. Outstanding communication, resilience, and problem-solving abilities help agents effectively interact with clients and manage difficult conversations. These skills are crucial to recovering debts efficiently while maintaining regulatory compliance and positive customer relationships.

What are common challenges faced in bank collection, and how can they be addressed?

Bank collection professionals often encounter challenges such as communicating with customers who may be experiencing financial hardship, meeting monthly collection targets, and handling sensitive situations with empathy and professionalism. To address these challenges, collectors benefit from strong negotiation and interpersonal skills, as well as thorough knowledge of relevant regulations and company policies. Regular training, supportive team structures, and clear escalation procedures also help staff manage difficult cases and maintain a positive work environment.

What is the difference between Bank Collection vs Debt Collector?

AspectBank CollectionDebt Collector
CredentialsOften requires basic financial knowledge, sometimes certifications in collectionsTypically requires similar certifications, with emphasis on negotiation skills
Work EnvironmentBank offices, call centers, or remoteCollections agencies, call centers, or field visits
Employer & IndustryBanking and financial institutionsThird-party collections agencies or firms
Search & Comparison IntentUnderstanding banking debt recovery rolesComparing debt recovery jobs outside banks

Bank Collection specialists focus on recovering overdue payments for banks, often working within financial institutions. Debt Collectors generally work for third-party agencies, pursuing debts from various industries. While both roles involve debt recovery, Bank Collection roles are more integrated with banking operations, whereas Debt Collectors may handle diverse accounts outside banking.

Is bank collection a stressful job?

Bank collection jobs involve contacting customers to recover overdue payments, which can be stressful due to strict deadlines and potential customer conflicts. Employees often need strong communication skills and patience to handle difficult interactions effectively.

What does a bank collection specialist do at a bank?

A bank collection specialist is responsible for managing overdue accounts by contacting customers to recover unpaid loans or debts, ensuring compliance with banking regulations. They analyze account information, negotiate payment plans, and document collection efforts, often using specialized software. Strong communication skills and knowledge of debt collection laws are essential for this role.

What are popular job titles related to Bank Collection jobs in Ohio?

For Bank Collection jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Bank Collection jobs in Ohio look for?

The top searched job categories for Bank Collection jobs in Ohio are:

Infographic showing various Bank Collection job openings in Ohio as of August 2026, with employment types broken down into 50% Temporary, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,618 per year, or $19 per hour.

Commercial Banker - Ft. Wayne

WESBANCO

Defiance, OH • On-site

Full-time

Re-posted 4 days ago


WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

108th of 175 rated banks


Job description

SUMMARY:

Responsible for the management of borrowing and depository relationships with commercial clients, focusing on Lending. In addition, you will also be responsible for the solicitation of new commercial clients through direct sales calls. The development of community and business relationships is necessary to facilitate sales referrals to our sales partners (trust, insurance, treasury management, retail, mortgage partners) and to maintain knowledge of local business conditions. This commercial banking officer must also support the Bank's CRA lending initiatives.

CUSTOMER SERVICE SKILLS:

Willingness to provide a level of service which will clearly differentiate us from our competitors.

INTERPERSONAL SKILLS:

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Originates and Manages lending and deposit relationships with middle market as well as larger commercial customers.

Maintains and effectively manage an individual commercial portfolio in all respects.

Analyzes financial statements and customer profiles to support the needs of existing and potential customers.

Works with other bank departments, such as CRM and BBS to effectively manage the credit process.

Works on multiple complex projects simultaneously, and successfully.

Works closely with the Special Asset Unit in the collection of past due loans and workout of problem credits.

Actively participates in community and civic organizations. Leverages both community development and external relationships in order to meet bank growth and community development goals.

Promotes banking services to existing and perspective commercial customers.

Assist with the coordination of CRA lending initiatives within the corporate lending department.

Supports the bank's sales culture. Originates, develops and maintains relationships with commercial customers for their financial needs through direct and ongoing sales calls and referrals.

Provide loan structures to meet customer needs and ensure that appropriate documentation exists in order to adequately protect the bank. Adheres to bank policy.

Originates new business opportunities through outside business development sales calls to centers of influence and perspective customers.

Follows up all internal and external customer referrals. Actively supports all internal business units by providing quality referrals through development of community and business relationships.

Responsible for the sales management of assigned accounts.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Employee must be willing to become familiar with and promote bank products and services.

Must be willing to work as part of a team.

Must possess a high degree of leadership skills.

Possess ability and commitment to develop business relationships with business borrowers.

Ability to work under pressure.

Travel required for training, meetings and to meet with clients and prospects.

Must be willing to become familiar with and promote bank products and services.

Bachelor's Degree (B.S.) degree or equivalent from four-year College or university.

3 years related experience and/or training; or equivalent combination of education and experience to include the management of Commercial Real Estate relationships.


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