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Credit Union Collection Manager Jobs in Florida (NOW HIRING)

Suncoast Credit Union

Collector

Tampa, FL · On-site

$33K/yr

Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily. * Following Credit Union policy, offers suggestions or recommendations to restore loan ...

Suncoast Credit Union

Member Solutions Advocate

Tampa, FL · On-site

$19 - $24/hr

Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily. * Following Credit Union policy, offers suggestions or recommendations to restore loan ...

Suncoast Credit Union

Repossession Specialist

Tampa, FL · On-site

$19 - $24/hr

Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily. * Following Credit Union policy, offers suggestions or recommendations to restore loan ...

Trax Credit Union

Branch Manager

Lakeland, FL · On-site

At Trax Credit Union, we exist to move people forward. We are committed to creating a path to ... The Branch Manager is responsible for ensuring operational integrity, leading branch staff, and ...

Trax Credit Union

Branch Manager

Lakeland, FL · On-site

Job Type Full-time Description At Trax Credit Union, we exist to move people forward. We are ... The Branch Manager is responsible for ensuring operational integrity, leading branch staff, and ...

Trax Credit Union

Branch Manager

Lakeland, FL · On-site

Description At Trax Credit Union, we exist to move people forward. We are committed to creating a ... The Branch Manager is responsible for ensuring operational integrity, leading branch staff, and ...

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Credit Union Collection Manager information

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

Is debt collection a stressful job?

A Credit Union Collection Manager's role involves managing delinquent accounts and negotiating repayment plans, which can be stressful due to the need for strong communication and problem-solving skills. The job often requires handling difficult conversations and meeting collection targets, contributing to workplace stress levels. However, stress can vary based on individual resilience and workplace support systems.

What are popular job titles related to Credit Union Collection Manager jobs in Florida?

For Credit Union Collection Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Credit Union Collection Manager jobs in Florida look for?

The top searched job categories for Credit Union Collection Manager jobs in Florida are:

What cities in Florida are hiring for Credit Union Collection Manager jobs?

Cities in Florida with the most Credit Union Collection Manager job openings:

Credit Union Collection Manager jobs near you
Infographic showing various Credit Union Collection Manager job openings in Florida as of September 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Credit Union Card Services & Accounting

Clearwater, FL

ECU Credit Union
Finance and Insurance • 11 - 50 employees
Learn more about ECU Credit Unionexternal

$19.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Location: St. Petersburg / Clearwater Area  

Employment Type: Full-Time

Position Summary

We are seeking a detail-oriented and dependable Card Services & Accounting Specialist to join our Credit Union operations team. This position is responsible for overseeing debit and credit card operations, processing daily reports, completing general ledger (GL) postings, and supporting the efficient functioning of back-office duties. The ideal candidate will possess strong analytical skills, a commitment to accuracy, and a dedication to providing exceptional member service.

Essential Duties and Responsibilities

  • Manage daily debit and credit card operational activities, including maintenance, research, dispute support, and processing.
  • Review and process morning credit union reports, ensuring accuracy and timely completion of required actions.
  • Perform General Ledger (GL) postings and balancing functions as needed.
  • Monitor and reconcile operational accounts and identify discrepancies for resolution.
  • Research and resolve member account issues related to card transactions and account processing.
  • Process account adjustments, chargebacks, and exception items in accordance with credit union policies and procedures.
  • Maintain accurate records and documentation for audits and regulatory compliance.
  • Assist with month-end and year-end operational tasks.
  • Support internal departments with operational inquiries and transaction research.
  • Ensure compliance with all applicable regulations, policies, and security procedures.
  • Perform additional duties as assigned.

Qualifications

  • High school diploma or equivalent required; associate degree in business, accounting, or finance preferred.
  • Minimum of 2 years of credit union or banking operations experience preferred.
  • Experience with debit and credit card processing and support.
  • Knowledge of General Ledger (GL) entries, balancing, and reconciliation procedures.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time-management skills.
  • Proficiency with Microsoft Office Suite, particularly Excel.
  • Ability to handle confidential information with discretion.
  • Strong communication and problem-solving abilities.

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan with employer contribution
  • Professional development opportunities
  • Supportive team environment

How to Apply

Interested candidates should submit their resume and cover letter outlining their qualifications and experience for consideration.

Join our team and help support the financial success of our members through efficient and accurate back-office operations.