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Credit Union Collection Manager Jobs (NOW HIRING)

Scott Credit Union

Collections Consultant

Collinsville, IL

$17.25 - $23.25/hr

Maintain accurate records of all collection efforts and member communications within the credit union's collection management system. * Conduct skip-tracing investigations using available resources ...

Kinetic Credit Union

Collateral Specialist

Columbus, GA · On-site

Documents collection actions taken and refers serious problems to credit union management or the credit union's collection agency. Maintains delinquency and collection history on all delinquent loan ...

AllCom Credit Union

Credit Union Teller

Worcester, MA · On-site

Credit Union Teller Build your career with a "Small but Mighty" team! At AllCom Credit Union, we've ... Many of our senior managers started right here as tellers. We don't just offer jobs we offer paths ...

Ziegler Inc

Credit Union Manager

Minneapolis, MN

$25 - $35/hr

Job Duties The Credit Union Manager position plans and directs all activities in accordance with the CU's policies as established by the Board of Directors, and all state and federal policies and ...

Empeople Credit Union

Collections Specialist

Moline, IL

$56.81K - $85.17K/yr

Perform other collection, risk, or credit union related duties as assigned by manager * Submit monthly charge off recommendations to senior management according to policy Any equivalent combination ...

AllCom Credit Union

Credit Union Teller

Worcester, MA

At AllCom Credit Union, we've been serving our members for over 100 years. We aren't just a bank, w ... Many of our senior managers started right here as tellers. we don't just offer jobs we offer paths ...

AllCom Credit Union

Credit Union Teller

Worcester, MA · On-site

$16 - $20/hr

At AllCom Credit Union, we've been serving our members for over 100 years. We aren't just a bank, w ... Many of our senior managers started right here as tellers. we don't just offer jobs we offer paths ...

AllCom Credit Union

Credit Union Teller

Worcester, MA · On-site

$16 - $20/hr

At AllCom Credit Union, we've been serving our members for over 100 years. We aren't just a bank, w ... Many of our senior managers started right here as tellers. we don't just offer jobs we offer paths ...

Empeople Credit Union

Collections Specialist

Moline, IL · On-site

$56.81K - $85.17K/yr

Perform other collection, risk, or credit union related duties as assigned by manager * Submit monthly charge off recommendations to senior management according to policy REQUIRED EDUCATION AND ...

Empeople Credit Union

Collections Specialist

Moline, IL

$56.81K - $85.17K/yr

Perform other collection, risk, or credit union related duties as assigned by manager * Submit monthly charge off recommendations to senior management according to policy REQUIRED EDUCATION AND ...

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How much do credit union collection manager jobs pay per year?

As of May 29, 2026, the average yearly pay for credit union collection manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Union Collection Manager, and why are they important?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.

What are some common challenges faced by a Credit Union Collection Manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What does a Credit Union Collection Manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.
More about Credit Union Collection Manager jobs
What cities are hiring for Credit Union Collection Manager jobs? Cities with the most Credit Union Collection Manager job openings:
What states have the most Credit Union Collection Manager jobs? States with the most job openings for Credit Union Collection Manager jobs include:
What job categories do people searching Credit Union Collection Manager jobs look for? The top searched job categories for Credit Union Collection Manager jobs are:
Credit Union Collection Manager jobs near you
Infographic showing various Credit Union Collection Manager job openings in the United States as of May 2026, with employment types broken down into 58% Full Time, 41% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Collections Consultant

Collections Consultant

Scott Credit Union

Collinsville, IL

$17.25 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Collections Consultant - Collections Department; Collinsville Branch
Banking • Full-Time • Collections
Scott Credit Union is hiring a Collections Consultant in Collinsville, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at problem-solving, and thrive in a collaborative, results-driven environment - we'd be excited to welcome you to our award-winning team.
Schedule: Full-time | Monday-Friday
Work Location Status: Fully on-site at the Collinsville, IL Branch.
About the Role
The Collections Consultant works closely with members to resolve outstanding debts and ensure compliance with credit union policies and regulatory requirements. This position requires strong communication skills, an empathetic approach to member relations, and a solid understanding of collections processing within the financial industry.
Why Join Scott Credit Union?
Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.
Benefits include:
  • 11 paid holidays and competitive PTO
  • 401(k) with employer match
  • Medical, dental, vision, and life insurance
  • Short-Term Disability, including maternity leave
  • Tuition reimbursement program
  • "Dress for your day" policy
  • Career advancement opportunities
  • Supportive, team-oriented culture
What You'll Do
  • Manage and monitor delinquent accounts to ensure timely payments and resolution of outstanding balances. This includes reviewing member accounts, assessing payment history, and determining appropriate actions for collections.
  • Develop and recommend customized repayment solutions for members based on their individual financial situations, ensuring a fair and mutually beneficial resolution for both the member and the credit union.
  • Maintain accurate records of all collection efforts and member communications within the credit union's collection management system.
  • Conduct skip-tracing investigations using available resources such as credit reports and member databases to locate members with whom contact has been lost.
  • Collaborate with other departments to resolve member issues and ensure that all accounts are handled appropriately and timely.
  • Ensure that all collection activities are compliant with state and federal regulations and internal credit union policies.
What You Bring
  • High School Diploma or equivalent.
  • One to three years' experience working in a Collections, Call Center, or Customer Service environment.
  • Personal computer experience to include Microsoft Office Products.
Is This You?
  • You're energized by creating meaningful connections and delivering strategic solutions
  • You stay focused under pressure and prioritize precision in your work
  • You take initiative, own your projects, and consistently aim for high-quality results
  • You're looking to build a long-term career where your skills can grow and evolve

Our Commitment
At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees.
Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview.

Apply