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Credit Union Collection Manager Jobs in Missouri

Neighbors Credit Union

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies while ensuring compliance with credit union policies and applicable federal and ...

Neighbors Credit Union

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies while ensuring compliance with credit union policies and applicable federal and ...

VANTAGE CREDIT UNION

Branch Manager

Florissant, MO · On-site

Participates in credit union projects and assists with system testing as needed. * Supports the ... Strong time management skills with the ability to organize and direct staff to meet member and ...

VANTAGE CREDIT UNION

Branch Manager

Florissant, MO · On-site

$70K - $80K/yr

Participates in credit union projects and assists with system testing as needed. * Supports the ... Strong time management skills with the ability to organize and direct staff to meet member and ...

Mainstreet Credit Union

Branch Manager

Kansas City, MO · On-site

$65 - $90/hr

Mainstreet Credit Union has consistently provided stability for employees and members over the span ... The Branch Manager oversees and directs the daily operation of a credit union branch with the ...

VANTAGE CREDIT UNION

Assistant Branch Manager

Ballwin, MO · On-site

$60K - $65K/yr

Assists the Branch Manager with the daily management of branch operations and associates to ensure ... Comply with credit union policies and government regulations by securely maintaining member ...

Vantage Credit Union

Assistant Branch Manager

Ballwin, MO · On-site

$60 - $65/hr

Assists the Branch Manager with the daily management of branch operations and associates to ensure ... Comply with credit union policies and government regulations by securely maintaining member ...

Spectra Credit Union

Mortgage Sales Manager

California, MO · On-site

$90 - $130/hr

## DescriptionJob Purpose: - The Mortgage Sales Manager at SPECTRA CREDIT UNION is responsible for leading and managing the mortgage sales team to achieve sales targets and deliver exceptional customer ...

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Credit Union Collection Manager information

See Missouri salary details

$29.1K

$55.1K

$102.2K

How much do credit union collection manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for credit union collection manager in Missouri is $55,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $61,400.00 per year, depending on experience, location, and employer.

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

Is debt collection a stressful job?

A Credit Union Collection Manager's role involves managing delinquent accounts and negotiating repayment plans, which can be stressful due to the need for strong communication and problem-solving skills. The job often requires handling difficult conversations and meeting collection targets, contributing to workplace stress levels. However, stress can vary based on individual resilience and workplace support systems.

What are popular job titles related to Credit Union Collection Manager jobs in Missouri?

For Credit Union Collection Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Credit Union Collection Manager jobs in Missouri look for?

The top searched job categories for Credit Union Collection Manager jobs in Missouri are:

What cities in Missouri are hiring for Credit Union Collection Manager jobs?

Cities in Missouri with the most Credit Union Collection Manager job openings:

Credit Union Collection Manager jobs near you
Infographic showing various Credit Union Collection Manager job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,081 per year, or $26.5 per hour.

Collections Manager

Neighbors Credit Union

Saint Louis, MO • On-site

$32.60 - $40.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies.

  • Oversee all recovery operations, including charge-offs, bankruptcies, repossessions, foreclosures, legal actions, and post-charge-off recoveries.

  • Lead, coach, develop, and supervise Collections staff, including performance management, training, and operational support.

Job description

Primary Function
The Member Solutions Manager is responsible for the daily leadership, administration, and operational oversight of the Collections Department. This role ensures delinquent accounts are managed in accordance with credit union policies, regulatory requirements, and industry best practices while balancing risk mitigation with an exceptional member experience. The Member Solutions Manager serves as the department's subject matter expert, oversees legal recovery efforts, manages vendor relationships, develops staff, and continually improves collection processes to maximize recoveries and operational efficiency.
Primary Responsibilities
  • Lead, coach, develop, and supervise Collections staff, including performance management, training, scheduling, daily operational support, and monitoring staff effectiveness.
  • Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies while ensuring compliance with credit union policies and applicable federal and state regulations.
  • Oversee all recovery operations, including charge-offs, bankruptcies, repossessions, foreclosures, legal actions, insurance claims, consumer disputes, credit reporting, garnishments, levies, shared secured offsets, and post-charge-off recoveries.
  • Review and approve hardship requests, deferments, loan modifications, workout arrangements, and other member assistance programs.
  • Manage collection systems, payment processing, third-party vendors, outsourced collection agencies, and recovery partners.
  • Monitor departmental performance through key performance indicators (KPIs), reporting, quality assurance, and process improvement initiatives to enhance collection effectiveness and operational efficiency.
  • Serve as the department liaison with internal departments, auditors, legal counsel, regulators, and state and NCUA examiners.
  • Develop, maintain, and recommend improvements to collection policies, procedures, strategies, and workflows to strengthen compliance, operational efficiency, and member service.
  • Maintain current knowledge of federal and state collection laws, regulations, lending principles, collection best practices, and the credit union philosophy to ensure effective and compliant collections operations.
  • Participate in departmental and organizational projects while serving as the subject matter expert for collections operations.

Requirements
Experience
  • 5+ years of experience in collections, recovery, or a related financial field, preferably in a credit union or banking environment.
  • Supervisory Experience

Education
  • Two year college degree, completetion of a specialized certification or licenseing, completeion of specialized training courses by vendors or job specific skills aquired through an apprentieship program.

Rewards
Salary Range: $32.60 - $40.75
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Schedule
Monday through Friday 8:00 am to 5:00 pm
Supplemental Pay
Yes
Benefits (Starting the first of the month following your start date)
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term and Long-Term Disability
  • HRA and FSA
  • 401(k) with matching contributions.
  • Tuition Reimbursement
  • Birthday Time Off
  • Vacation Time Off
  • Sick Time Off - Can be used for both employee and family.
  • Paid Parental Leave (Up to 12 weeks)

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