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Credit Union Collection Manager Jobs in Georgetown, IN

Brown-Forman

Manager, Credit Union

Louisville, KY · On-site

Leads credit union and its staff, overseeing day-to-day operations, performance management, and long-term goal alignment for the team members. * Directs financial strategy and reporting, preparing ...

Abound Credit Union

Assistant Branch Manager

Middletown, KY · On-site

$24.95 - $31.19/hr

If so, Abound Credit Union might be the place for you! We are driven by our selfless dedication to ... Assists with managing the security and safety of the branch. **Full will be provided if you are ...

Abound Credit Union

Assistant Branch Manager

Middletown, KY · On-site

$24.95 - $31.19/hr

If so, Abound Credit Union might be the place for you! We are driven by our selfless dedication to ... Assists with managing the security and safety of the branch. **Full will be provided if you are ...

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All JobsCredit Union Collection JobsCredit Union Collection Manager JobsCredit Union Collection Manager Jobs in Georgetown, IN

Credit Union Collection Manager information

See Georgetown, IN salary details

$28K

$53.1K

$98.5K

How much do credit union collection manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for credit union collection manager in Georgetown, IN is $53,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $59,200.00 per year, depending on experience, location, and employer.

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
What cities near Georgetown, IN are hiring for Credit Union Collection Manager jobs? Cities near Georgetown, IN with the most Credit Union Collection Manager job openings:
Credit Union Collection Manager jobs near you
Infographic showing various Credit Union Collection Manager job openings in Georgetown, IN as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,073 per year, or $25.5 per hour.

Senior Collections Specialist

Transcend Credit Union

Louisville, KY • On-site

$17 - $23/hr

Full-time

Posted 15 days ago

Job description

Senior Collections Specialist

Transcend Credit Union is seeking an experienced Senior Collections Specialist to join our team. In this role, you will play a critical part in helping members navigate financial challenges while protecting the credit union's assets and supporting our mission of improving each member's financial well-being.

The ideal candidate is service-driven, results-oriented, and knowledgeable in all aspects of consumer collections, including delinquency management, repossessions, bankruptcies, and recovery efforts.

Must successfully complete:

  • Criminal background check
  • Credit check
  • Drug screen

What You'll Do

Collections & Member Assistance

  • Manage delinquent loan accounts in accordance with credit union collection policies and procedures.
  • Contact members by phone, mail, and other approved communication channels to determine causes of delinquency and establish repayment solutions.
  • Work collaboratively with members to create effective workout plans and bring accounts current whenever possible.
  • Maintain accurate account records, update system notes, and document collection activities.
  • Monitor and control delinquent accounts to minimize losses and maximize recoveries.
  • Prepare and coordinate repossession activities and assist with the assignment of approved outside recovery agents.
  • Handle warranty cancellations as needed.
  • Assist with the management of charged-off accounts and recovery efforts.

Legal & Compliance Support

  • File claims, coordinate legal processes, and attend hearings as needed.
  • Represent the credit union in depositions and court proceedings when required.
  • Maintain working knowledge of bankruptcy proceedings and assist with collection-related bankruptcy matters.
  • Ensure all collection practices comply with applicable laws, regulations, and credit union policies.

Reporting & Operational Support

  • Track and report recovery activity on a monthly basis.
  • Assist in preparing delinquency, charge-off, recovery, and other departmental reports.
  • Inform management of unusual collection issues or emerging trends.
  • Participate in the Collections and Call Center call queue as needed.
  • Maintain current knowledge of credit union products, services, policies, procedures, and regulations.

Service Excellence

Our team is committed to providing service that is:

  • Respectful
  • Resourceful
  • Attentive
  • Responsive
  • Accurate
  • Appreciative

The successful candidate will consistently deliver exceptional service to both internal and external members while fostering positive relationships and maintaining professionalism in every interaction.

Qualifications

  • High School Diploma required.
  • Five years of progressive experience in Collections in a Financial Institution or equivalent work experience preferred.
  • Maintain a consistently positive, helpful attitude with internal and external members. Act with a sense of urgency to resolve issues and provide outstanding service. Must be service driven.
  • Ability to abide by Transcend's Service Mission and Promises.
  • Present a polished, professional image regarding conduct and appearance.
  • Communication and interpersonal skills to effectively work with members and co-workers.
  • Ability to proficiently use a personal computer and applicable software employed by the Credit Union.
  • Self-motivated; ability to perform at a high level with minimum supervision. Driven by results.
  • Comprehensive knowledge of regulations and laws affecting Collections and Lending with emphasis on a strong working knowledge of the Foreclosure, Repossession, and Bankruptcy Code and Legal process.
  • Ability to handle multiple and/or changing priorities simultaneously.