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Credit Collection Analyst Jobs (NOW HIRING)

Farmer Brothers

Credit/Collection Spec. (040A)

Fort Worth, TX · On-site

$19.50 - $26/hr

The Credit and Collections Specialist is responsible for performing the daily Credit/Collections ... Recommend action on delinquent accounts by analyzing paying practices of customers. * Minimize past ...

New

FARMER BROS CO

Credit/Collection Spec. (040A)

Fort Worth, TX · On-site

$19.50 - $26/hr

The Credit and Collections Specialist is responsible for performing the daily Credit/Collections ... Recommend action on delinquent accounts by analyzing paying practices of customers. * Minimize past ...

New

Breville

Credit & Collection Supervisor

Torrance, CA · On-site

Credit & Collection Supervisor About Breville Over the past 90+ years Breville has grown to become ... The Supervisor is responsible for guiding a team of Credit &Collections Analysts through daily ...

Deluxe

Credit & Collection Representative

Minneapolis, MN · On-site

$20 - $26/hr

Informs supervisor of potential problems in the credit review process or collection process and ... Excellent problem-solving and analytical skills. Ability to manage multiple phone lines. Additional ...

The Rockridge Group

Credit Analyst

Fairfield, NJ · On-site

Credit Analyst Location: 186 US-46, Fairfield , NJ 07004 Duration: Temp to Perm Office status: H ... Assign accounts to specified collection representatives * Create manual/proforma invoices to obtain ...

Breville

Credit & Collection Supervisor

Seattle, WA · On-site

The Supervisor is responsible for guiding a team of Credit &Collections Analysts through daily account management, collections activity,and claims processing - while serving as a key member of the ...

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Credit Collection Analyst information

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$15

$29

$49

How much do credit collection analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for credit collection analyst in the United States is $29.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.65 per hour, depending on experience, location, and employer.

What does a credit collection analyst do?

A Credit Collection Analyst is responsible for managing and analyzing a company’s outstanding accounts receivable. They assess customer creditworthiness, monitor overdue accounts, contact clients to arrange payment, and recommend actions such as payment plans or escalations to collections agencies when necessary. Their goal is to minimize financial risk and ensure timely payment, maintaining healthy cash flow for the business. They often work closely with the finance and sales teams to resolve disputes and improve credit policies.

How does a credit collection analyst typically collaborate with sales and customer service teams to resolve outstanding accounts?

Credit Collection Analysts often work closely with both sales and customer service teams to address overdue invoices and maintain positive client relationships. They may coordinate repayment plans, clarify payment terms, and provide account status updates, ensuring that all departments are informed and aligned. This cross-functional collaboration is essential for resolving disputes efficiently and supporting customer retention while reducing days sales outstanding (DSO). Regular communication and joint problem-solving are key parts of the role.

What are the key skills and qualifications needed to thrive as a credit collection analyst, and why are they important?

To thrive as a Credit Collection Analyst, you need strong analytical skills, financial acumen, and a background in accounting or finance, typically supported by a relevant degree or equivalent experience. Proficiency with credit management software, ERP systems like SAP or Oracle, and Excel is commonly required. Excellent negotiation, problem-solving, and interpersonal communication skills help build client relationships and resolve outstanding debts effectively. These capabilities are essential for minimizing financial risk, maintaining cash flow, and ensuring the financial health of an organization.

What is the difference between Credit Collection Analyst vs Accounts Receivable Specialist?

AspectCredit Collection AnalystAccounts Receivable Specialist
Primary FocusCollecting overdue payments and managing delinquent accountsManaging invoicing, payment processing, and maintaining customer accounts
Required SkillsDebt collection, negotiation, communicationBilling, reconciliation, customer service
Work EnvironmentFinance or credit departments, often in collections teamsFinance, accounting, or billing departments
Common CertificationsCredit and collections certifications often preferredAccounting or bookkeeping certifications beneficial

While both roles operate within finance departments and require strong communication skills, the Credit Collection Analyst primarily focuses on recovering overdue payments and managing delinquent accounts. In contrast, the Accounts Receivable Specialist handles invoicing, payment processing, and maintaining accurate customer account records. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

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Credit Collection Analyst jobs near you
Infographic showing various Credit Collection Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $62,243 per year, or $29.9 per hour.

Credit and Collection Analyst

Convergint

Hoffman Estates, IL • On-site

$23.52 - $32.93/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Convergint rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

189th of 492 rated business services

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Credit and Collection Analyst. In this role, you will be responsible for managing customer credit risk and ensuring timely collection of outstanding accounts receivable to support healthy cash flow and minimize financial loss. This role involves building and maintaining customer relationships, assisting with accounts receivable tasks, reviewing aging reports, and proactively following up on overdue invoices. As a Credit and Collection Analyst, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Credit and Collections Analyst.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"
  • Preparing and submitting customer account statements
  • Following up on outstanding invoices via email, phone, meetings, or customer portals.
  • Identifying and resolving payment issues, billing errors, and customer disputes through building positive relationship and collaboration with customers and internal business partners including Account Executives, Program Managers, Senior Management, and corporate teams
  • Providing updates to billing team regarding customer invoice requirements to ensure timely payment of invoices.
  • Ensuring the correct application of credits to outstanding invoices
  • Tracking and reporting the accruals for write-offs and bad debts
  • Maintaining detailed spreadsheet of invoice progress, aging, and customer updates.
  • Analyzing and monitoring aging invoices and cash flow to ensure achieving planned financial results.
  • Creating weekly and monthly AR and aging invoices reports for the senior managers, sales team, and other stakeholders
  • Researching and analyzing financial data to identify the root causes of AR issues, implementing solutions to support productivity and improve performance
  • Performing other duties and responsibilities as requested or required.

What You'll Need
  • Solid accounts receivable knowledge with preferred experience in construction industry.
  • Customer service oriented.
  • Solid team orientation.
  • Excellent interpersonal, written and verbal communications skills and ability to deal with a wide cross section of people both internal and external to the business.
  • Proficiency in Microsoft Excel, and experience with financial software including ability to track invoices, run reports, data entry, etc.
  • Strong planning and organizational skills.
  • Very adaptable - responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills.

Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle (if applicable)
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

Requirements:
Education: High School/GED or equivalent experience
Preferred Education: 2-4-year college degree
Minimum Experience: 3 years collections, billing, and/or financial
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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