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How much do credit collection analyst jobs pay per hour?

As of May 31, 2026, the average hourly pay for credit collection analyst in the United States is $29.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Collection Analyst, and why are they important?

To thrive as a Credit Collection Analyst, you need strong analytical skills, financial acumen, and a background in accounting or finance, typically supported by a relevant degree or equivalent experience. Proficiency with credit management software, ERP systems like SAP or Oracle, and Excel is commonly required. Excellent negotiation, problem-solving, and interpersonal communication skills help build client relationships and resolve outstanding debts effectively. These capabilities are essential for minimizing financial risk, maintaining cash flow, and ensuring the financial health of an organization.

How does a Credit Collection Analyst typically collaborate with sales and customer service teams to resolve outstanding accounts?

Credit Collection Analysts often work closely with both sales and customer service teams to address overdue invoices and maintain positive client relationships. They may coordinate repayment plans, clarify payment terms, and provide account status updates, ensuring that all departments are informed and aligned. This cross-functional collaboration is essential for resolving disputes efficiently and supporting customer retention while reducing days sales outstanding (DSO). Regular communication and joint problem-solving are key parts of the role.

What does a Credit Collection Analyst do?

A Credit Collection Analyst is responsible for managing and analyzing a company’s outstanding accounts receivable. They assess customer creditworthiness, monitor overdue accounts, contact clients to arrange payment, and recommend actions such as payment plans or escalations to collections agencies when necessary. Their goal is to minimize financial risk and ensure timely payment, maintaining healthy cash flow for the business. They often work closely with the finance and sales teams to resolve disputes and improve credit policies.

What is the difference between Credit Collection Analyst vs Accounts Receivable Specialist?

AspectCredit Collection AnalystAccounts Receivable Specialist
Primary FocusCollecting overdue payments and managing delinquent accountsManaging invoicing, payment processing, and maintaining customer accounts
Required SkillsDebt collection, negotiation, communicationBilling, reconciliation, customer service
Work EnvironmentFinance or credit departments, often in collections teamsFinance, accounting, or billing departments
Common CertificationsCredit and collections certifications often preferredAccounting or bookkeeping certifications beneficial

While both roles operate within finance departments and require strong communication skills, the Credit Collection Analyst primarily focuses on recovering overdue payments and managing delinquent accounts. In contrast, the Accounts Receivable Specialist handles invoicing, payment processing, and maintaining accurate customer account records. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

More about Credit Collection Analyst jobs
What cities are hiring for Credit Collection Analyst jobs? Cities with the most Credit Collection Analyst job openings:
What are the most commonly searched types of Credit Collection Analyst jobs? The most popular types of Credit Collection Analyst jobs are:
What states have the most Credit Collection Analyst jobs? States with the most job openings for Credit Collection Analyst jobs include:
What job categories do people searching Credit Collection Analyst jobs look for? The top searched job categories for Credit Collection Analyst jobs are:
Credit Collection Analyst jobs near you
Infographic showing various Credit Collection Analyst job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $62,243 per year, or $29.9 per hour.
Credit and Collection Analyst

Credit and Collection Analyst

Three Point Solutions

Johnston, IA • On-site

$19 - $21/hr

Contractor

Posted 22 days ago

Job description

Job Title:         Credit and Collection Analyst
Client:              Heavy Machine Manufacturing Company
Duration:         1 Year
Location:         Johnston, IA 50131
Shift:                1st Shift – Work hours between 6:55 AM and 6:05 PM CST

Role Overview
• Support delinquent customers across multiple product lines
• Identify customer issues and provide solutions to resolve delinquent accounts
• Educate and motivate customers to maintain account payments
• Retain customers while resolving financial account issues

Key Responsibilities
• Manage and collect moderately complex and large past-due accounts
• Contact customers via phone to resolve delinquent balances
• Negotiate payment plans and settlements with customers
• Review payment history and analyze financial information
• Authorize credit decisions within company guidelines
• Resolve account discrepancies such as misapplied payments
• Maintain low delinquency levels on assigned accounts
• Ensure compliance with company policies and regulatory requirements
• Collaborate with internal teams to resolve customer account issues

Customer Account Management
• Monitor assigned accounts for overdue balances
• Identify root causes of delinquency
• Develop solutions to help customers bring accounts current
• Maintain accurate documentation of customer communications

Required Skills
• Strong verbal and written communication skills
• Ability to negotiate and resolve payment issues
• Comfortable working in a call-center environment
• Strong computer and system navigation skills
• Ability to multitask in a fast-paced environment
• Problem-solving and customer relationship skills

Education
• High school diploma or equivalent required

Work Experience
• Minimum 1 year of customer service experience

Preferred Qualifications
• Bachelor’s degree in Business or related field
• Knowledge of negotiation techniques
• Familiarity with collections and credit management processes

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