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Credit Collection Analyst Jobs in Massachusetts (NOW HIRING)

Everest Fuel

Credit & Collections Specialist

Plymouth, MA · Hybrid

$23.75 - $31.50/hr

Prepare AR Aging reports and provide ad-hoc analysis as needed. * Determine if any customer that is past due or over their credit lines should be placed on credit hold. Skills and Attributes: * Self ...

Fresenius Medical Care

RCM Collections - Supervisor

Waltham, MA · On-site +1

$59K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Supervisor, Credit & Collections oversees the routine analysis of accounts receivable, aging accounts, special credit arrangements and problem accounts to determine proper collection procedures.

ICP Group

Credit & Collections Manager

Andover, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Analyze collection trends and recommend actions to improve cash flow and reduce risk exposure. * Maintain reporting related to customer credit limits, credit risk, and collection activities. * Ensure ...

ICP Group

Credit & Collections Manager

Andover, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Analyze collection trends and recommend actions to improve cash flow and reduce risk exposure. * Maintain reporting related to customer credit limits, credit risk, and collection activities. * Ensure ...

Savers Bank

Commercial Credit Officer

Southbridge, MA · On-site

$74K - $118K/yr

Analysis * Critical analysis of financial information provided by borrowers and guarantors to ... Support institutional and regulatory reporting through the collection, verification, and ...

KeyBank

Commercial Analyst

Boston, MA · On-site

Review loan requests under $10 million in credit commitments to determine required business ... secure document collection portal as appropriate. * Complete related lending tasks such as ...

Keybank

Commercial Analyst

Boston, MA · On-site

Review loan requests under $10 million in credit commitments to determine required business ... secure document collection portal as appropriate. * Complete related lending tasks such as ...

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All JobsCredit Collection Analyst JobsCredit Collection Analyst Jobs in Massachusetts

Credit Collection Analyst information

See Massachusetts salary details

$16

$32

$53

How much do credit collection analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for credit collection analyst in Massachusetts is $32.68, according to ZipRecruiter salary data. Most workers in this role earn between $25.19 and $36.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit collection analyst, and why are they important?

To thrive as a Credit Collection Analyst, you need strong analytical skills, financial acumen, and a background in accounting or finance, typically supported by a relevant degree or equivalent experience. Proficiency with credit management software, ERP systems like SAP or Oracle, and Excel is commonly required. Excellent negotiation, problem-solving, and interpersonal communication skills help build client relationships and resolve outstanding debts effectively. These capabilities are essential for minimizing financial risk, maintaining cash flow, and ensuring the financial health of an organization.

What does a credit collection analyst do?

A Credit Collection Analyst is responsible for managing and analyzing a company’s outstanding accounts receivable. They assess customer creditworthiness, monitor overdue accounts, contact clients to arrange payment, and recommend actions such as payment plans or escalations to collections agencies when necessary. Their goal is to minimize financial risk and ensure timely payment, maintaining healthy cash flow for the business. They often work closely with the finance and sales teams to resolve disputes and improve credit policies.

What is the difference between Credit Collection Analyst vs Accounts Receivable Specialist?

AspectCredit Collection AnalystAccounts Receivable Specialist
Primary FocusCollecting overdue payments and managing delinquent accountsManaging invoicing, payment processing, and maintaining customer accounts
Required SkillsDebt collection, negotiation, communicationBilling, reconciliation, customer service
Work EnvironmentFinance or credit departments, often in collections teamsFinance, accounting, or billing departments
Common CertificationsCredit and collections certifications often preferredAccounting or bookkeeping certifications beneficial

While both roles operate within finance departments and require strong communication skills, the Credit Collection Analyst primarily focuses on recovering overdue payments and managing delinquent accounts. In contrast, the Accounts Receivable Specialist handles invoicing, payment processing, and maintaining accurate customer account records. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

How does a credit collection analyst typically collaborate with sales and customer service teams to resolve outstanding accounts?

Credit Collection Analysts often work closely with both sales and customer service teams to address overdue invoices and maintain positive client relationships. They may coordinate repayment plans, clarify payment terms, and provide account status updates, ensuring that all departments are informed and aligned. This cross-functional collaboration is essential for resolving disputes efficiently and supporting customer retention while reducing days sales outstanding (DSO). Regular communication and joint problem-solving are key parts of the role.
What are popular job titles related to Credit Collection Analyst jobs in Massachusetts? For Credit Collection Analyst jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Credit Collection Analyst jobs in Massachusetts look for? The top searched job categories for Credit Collection Analyst jobs in Massachusetts are:
Credit Collection Analyst jobs near you
Infographic showing various Credit Collection Analyst job openings in Massachusetts as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $67,977 per year, or $32.7 per hour.

Credit & Collections Specialist

Everest Fuel

Plymouth, MA • Hybrid

$23.75 - $31.50/hr

Full-time

Re-posted 26 days ago

Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.

Location: Hybrid – Plymouth, MA or Cleveland, OH

Duties and Responsibilities:

  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers’ accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:

  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers’ needs while maintaining best practices for the long-term goals of the company.

Qualifications:

  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.