Credit Collection Analyst Jobs in Massachusetts (NOW HIRING)

Location:

225 Franklin Street, Boston Massachusetts

Job Summary
The Commercial Analyst functions as part of a relationship team and works collaboratively to support sales and credit functions of the bank. Core responsibilities include working with relationship managers to create pitch materials for prospects and managing all functions of the lending process for relationships less than $10 million in credit commitments. This includes sales team support, client due diligence and managing the credit approval process to ensure timeliness, quality and the data integrity of all documentation and system of record information.
Responsibilities

• Work closely with relationship managers, loan closers, and underwriters to identify and respond to client requirements as a member of the deal team for credit commitments less than $10 million.
• Create pitch materials for all prospects and/or clients, regardless of credit commitment amount.
• Lead and/or participate in due diligence meetings for in-depth understanding of clients' business, management teams and industry sector.
• Review loan requests under $10 million in credit commitments to determine required business documents and financial statements needed for loan approval; collect and upload items to Salesforce, utilizing the bank's secure document collection portal as appropriate.
• Complete related lending tasks such as requesting and reviewing financial statement spreads, preparing a Return on Equity (ROE) analysis.
• Prepare preflight memo for discussion with deal team, focusing on accuracy of loan request details.
• Complete data entry in nCino for new loan requests/renewals/modifications and submit requests for underwriting.
• Review final credit approval memos for accuracy and engage with loan closers or outside counsel for preparation of loan documentation
• Review loan documentation to ensure all terms are consistent with the credit approval memo (e.g. interest rates, covenant definitions, etc.).
• Ensure all waiver, amendment, and extension requests are properly approved and saved appropriately.
• Work with Credit Surveillance team to ensure interim and annual relationship reviews are completed accurately.
• Perform annual portfolio data integrity reviews to ensure systems of record (e.g., Salesforce, nCino, Hogan, LIQ) accurately reflect risk ratings, loan booking data and any other related borrower information.
• Take proactive approach in early identification of deteriorating credits and other potential credit concerns, such as change in borrower ownership or wherewithal, by communicating those concerns to risk partners.
• Work with bank examiners and internal credit reviewers to validate credit quality and integrity of the credit process.
• Take proactive approach to ongoing portfolio management of client relationships, including timely collection of borrower financial statements using the bank's secure document collection portal, ensuring loans/lines are renewed and/or extended timely, and internal risk rating findings are properly remediated and managed
• Assist in training and developing new Commercial Analysts
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

• Bachelor's Degree in Business, Finance or a related field (required)

Experience Qualifications

• 2 years of commercial banking experience (e.g., credit structuring & analysis, sales functions, risk assessment, knowledge of commercial banking products, services & technology) accounting (required)
• 2 years working in Credit Structuring & Financial Analysis (required)
• Ability to manage workflow and complex commercial banking deals (required)
• Ability to manage stress and competing priorities ( (required)
• 2 years working in Commercial Middle Market Credit Structuring & Financial Analysis (preferred)
• 2 years Commercial Middle Market Underwriting and Financial Analysis (preferred)

Tactical Skills

• Formal credit training strongly preferred
• Proficiency in Microsoft Word, Excel, PowerPoint
• Applicable systems may include - Key proprietary systems e.g. Salesforce, nCino, SharePoint
• Ability to meet timelines and perform multiple tasks

Practical Skills

• Business Acumen
• Oral & Written Communication
• Analytical Thinking
• Risk Management

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 08/31/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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