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Covid Case Manager Jobs in Rochester, NY (NOW HIRING)

Demay Living Center

RN - Other

Newark, NY · On-site

Skilled Nursing Facility, Code Management, De-escalation techniques, Emergency preparedness, Managing Assaultive Behavior, Death of a patient - documentation and process, Fitness for duty, HIPAA ...

Rochester - Unity Hospital

RN - Other

Rochester, NY · On-site

Navy blue or white combo Account Manager: Jillian Makowski COVID-19 Vaccine: Not Required Flu ... case-by-case basis Return staff policy 6 months, system wide Modules - able to bill for up to 5 ...

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Covid Case Manager information

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$14

$24

$41

How much do covid case manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for covid case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is a Covid Case Manager?

A Covid Case Manager is a healthcare professional who coordinates care and support for individuals diagnosed with COVID-19. They monitor patients' health status, provide information about isolation and quarantine protocols, and connect patients with medical and social resources as needed. Covid Case Managers also track recovery progress and help ensure that patients follow public health guidelines to prevent the spread of the virus. They often work closely with public health departments, hospitals, and community organizations.

What are some common challenges faced by Covid Case Managers when coordinating care for patients?

Covid Case Managers often encounter challenges such as rapidly evolving health protocols, coordinating with multidisciplinary teams, and managing high caseloads during peak periods. They must stay updated on the latest guidelines while ensuring clear communication between patients, healthcare providers, and public health officials. Additionally, they frequently support patients dealing with isolation, anxiety, and resource limitations, requiring strong empathy and problem-solving skills.

What is the difference between Covid Case Manager vs Contact Tracer?

AspectCovid Case ManagerContact Tracer
Required CredentialsHealthcare certification, case management trainingPublic health training, contact tracing certification
Work EnvironmentHealthcare facilities, community health settingsRemote or community-based settings
Employer & IndustryHospitals, clinics, public health agenciesPublic health departments, government agencies
Common Search & ComparisonYesYes

Covid Case Managers and Contact Tracers both work in public health to control COVID-19 spread. While Case Managers focus on managing individual patient cases, coordinating care, and providing support, Contact Tracers primarily identify and notify exposed individuals to prevent further transmission. Both roles require health-related certifications and are employed by public health or healthcare organizations, but their daily tasks and focus areas differ.

What are the key skills and qualifications needed to thrive as a Covid Case Manager?

To thrive as a Covid Case Manager, you need a background in healthcare or public health, strong organizational skills, and relevant qualifications such as a nursing degree or social work license. Familiarity with case management software, electronic health records (EHRs), and government reporting systems is typically required. Excellent communication, problem-solving abilities, and cultural sensitivity allow you to effectively support and educate patients and coordinate care. These skills are crucial for ensuring timely intervention, minimizing viral spread, and promoting positive health outcomes during public health crises.

What are popular job titles related to Covid Case Manager jobs in Rochester, NY?

For Covid Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Covid Case Manager jobs in Rochester, NY look for?

The top searched job categories for Covid Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Covid Case Manager jobs?

Cities near Rochester, NY with the most Covid Case Manager job openings:

Covid Case Manager jobs near you
Infographic showing various Covid Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Case Manager - Rapid Rehousing

Volunteers of America Upstate NY

Rochester, NY

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

387th of 772 rated non-profit organizations

Job description

Make a difference in a familys life!

VOA Upstate New Yorks continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Our Values

Compassion | Respect | Integrity | Teamwork | Excellence

SUMMARY
This professional will provide support services and short term rental assistance to homeless individuals, who have been released from incarceration within the last year, to secure and maintain stable housing and household income.

JOB DUTIES AND RESPONSIBILITIES

  • Provide all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards.
  • Responsible for completing all HUD funding requirements including but not limited to housing inspections and rent reasonable certifications at entry and annually.
  • Collect documentation, calculate income, and complete rental calculations monthly for all active participants.
  • Schedule monthly, or more often as needed, meetings with participants including detailed home visits.
  • Receive and respond to referrals within 48 hours.
  • Schedule intake, confirm eligibility and complete enrollment within two weeks
  • Develop an individualized service plan for new participants.
  • Complete and update assessment, acuity scale and individualized service plan on biannual basis.
  • Responsible for ensuring participants quickly locate and maintain stable, affordable housing.
  • Create and maintain a good working relationship with landlords.
  • Responsible for ensuring participants obtain, maintain or increase income.
  • Responsible for ensuring participants minimize barriers impeding them to successfully take over rental payments within the time frame allotted.
  • Responsible for ensuring participants achieve employment and an income which supports their rent.
  • Provide on-going and relevant pro-social supports and life skills training.
  • Use evidence-based programming to help participants address challenges to stability.
  • Provide transportation to participants as needed.
  • Establish good working relationships with related agencies to maintain a comprehensive referral network for participants.
  • Maintain accurate records for all participants in accordance with VOA policies and relevant regulatory and funding sources, including but not limited to use of HMIS.
  • Prepare reports as requested.
  • Other duties as assigned.

EXPERIENCE AND EDUCATION QUALIFICATIONS

  • Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience or an equivalent combination of education, employment and life experience.
  • Bachelors degree and at least one year experience preferred.
  • Clean NYS Drivers License
  • Proof of COVID 19 Vaccination or approved exemption
  • Availability to occasional work evenings and weekends as required
  • Strong organizational skills.
  • Working knowledge of MS Office products
  • Flexibility required to respond to emergency participant needs
  • Proof of COVID 19 Vaccine

VOA provides comprehensive benefits for eligible employees including:

  • Competitive Pay
  • Paid Time Off
  • Health, Dental, Vision Insurance
  • Company Paid Life & LTD Insurance
  • 403(b), & more!

All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age disability, protected veteran status, or marital status.

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