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Correspondence Manager Jobs (NOW HIRING)

The Correspondence Team Member is responsible for managing and responding to written consumer communications, including complaints, inquiries, and requests for information. This role supports the ...

... access management, variance, and customer service to our affiliated Universal Health Services ... The Research and Correspondence Clerk is responsible for providing clerical support to the business ...

... access management, variance, and customer service to our affiliated Universal Health Services ... The Research and Correspondence Clerk is responsible for providing clerical support to the business ...

Correspondence Department Manager Job Category: CERIS Requisition Number: CORRE010875 Posted: February 5, 2026 Full-Time Location: Fort Worth, TX 76109, USA Description The Correspondence Department ...

The Correspondence Department Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and ...

$60/hr

We are seeking a Correspondence Analyst to provide support to the Comptroller office of the Naval ... Creating a Process to Manage task workload: Create an agile process to manage the ETMS2 task ...

The Correspondence Department Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and ...

The Correspondence Department Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and ...

The Correspondence Department Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and ...

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Correspondence Manager information

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$23K

$61.4K

$102.5K

How much do correspondence manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for correspondence manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Correspondence Manager, and how can they be addressed?

A Correspondence Manager often deals with high volumes of incoming and outgoing communications, requiring excellent organizational skills and attention to detail. Prioritizing urgent requests, ensuring timely responses, and maintaining accuracy under pressure are frequent challenges. Utilizing advanced tracking systems, establishing clear protocols, and fostering a collaborative relationship with different departments can help address these issues effectively. Regular training and open communication with team members also contribute to smoother workflow and better handling of sensitive or complex correspondence.

What does a correspondence coordinator do?

A correspondence manager oversees the preparation, review, and distribution of official communications within an organization or between organizations. They ensure messages are clear, accurate, and timely, often using email, letter templates, and communication management tools. Strong organizational skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a Correspondence Manager, and why are they important?

To thrive as a Correspondence Manager, you need strong written communication skills, attention to detail, and experience in document management, typically supported by a relevant degree or administrative background. Familiarity with correspondence tracking systems, document management software, and Microsoft Office Suite is essential. Excellent organizational skills, discretion, and the ability to prioritize tasks set candidates apart in this role. These skills ensure accurate, timely, and professional handling of communications, which is critical for maintaining efficient operations and a positive organizational image.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general managers, operations managers, and project managers in industries like finance, technology, and healthcare. These positions often require advanced skills, certifications, and significant experience, with salaries frequently exceeding $100,000 annually depending on the industry and location.

What is the highest paying job in communication?

In the field of communication, executive roles such as Chief Communications Officer or Vice President of Communications tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, strategic skills, and often involve overseeing corporate messaging, public relations, and media relations at the executive level.

What does a Correspondence Manager do?

A Correspondence Manager oversees the handling, organization, and distribution of company communications, including emails, letters, and other official documents. They ensure that all incoming and outgoing correspondence is processed efficiently, accurately, and in a timely manner. This role often involves supervising staff, maintaining records, drafting responses, and ensuring compliance with company policies and legal regulations. Correspondence Managers play a crucial role in maintaining effective communication within an organization and with external stakeholders.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior communications directors, media executives, or public relations managers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and often involve managing large teams or strategic communication efforts.
More about Correspondence Manager jobs
What cities are hiring for Correspondence Manager jobs? Cities with the most Correspondence Manager job openings:
What are the most commonly searched types of Correspondence jobs? The most popular types of Correspondence jobs are:
What states have the most Correspondence Manager jobs? States with the most job openings for Correspondence Manager jobs include:
What job categories do people searching Correspondence Manager jobs look for? The top searched job categories for Correspondence Manager jobs are:
Infographic showing various Correspondence Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 69% In-person, 6% Hybrid, and 25% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Correspondence Team Member

Correspondence Team Member

Westgate Resorts

Ocoee, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Westgate Resorts rating

6.2

Company rating: 6.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

13th of 21 rated holiday rentals


Job description

Company Description
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we're committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we've delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.
Job Description
The Correspondence Team Member is responsible for managing and responding to written consumer communications, including complaints, inquiries, and requests for information. This role supports the company's commitment to customer satisfaction while ensuring compliance with applicable legal and regulatory requirements.
Team members research and investigate incoming complaints related to company products and services, identify appropriate resolutions, and provide clear, professional written responses. By effectively addressing customer concerns, the Correspondence Team helps mitigate risk, prevent potential claims, and maintain high standards of customer service.
What You Will Do:
  • Review, research, and respond to written consumer complaints and inquiries in a timely and professional manner.
  • Utilize company resources effectively to verify information and ensure accuracy and completeness of correspondence.
  • Investigate customer concerns related to company products, services, and experiences.
  • Prepare clear, accurate, and compliant written responses to customers.
  • Ensure all correspondence aligns with applicable legal, regulatory, and company policies.
  • Collaborate with internal departments to gather necessary information and resolve issues.
  • Maintain accurate documentation and records of customer communications and case resolutions.
  • Assist with general information requests and administrative tasks as required.
  • Identify patterns or trends in complaints and escalate issues when appropriate.
  • Collaborate closely with the Compliance Team on the review and resolution of complaints.
  • Perform additional duties, projects, or tasks as assigned by Management.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What You Will Bring:
  • Proficiency in MS Word, Excel, and Outlook
  • Exceptional communication skills
  • Fluency in English. Bilingual a plus - Spanish and/or Portuguese; reading, writing, and speaking
  • Customer service experience - One year required
  • Timeshare experience preferred
  • Quality Assurance experience preferred
  • High school diploma or General Education Degree (GED) required.
  • Associate or Bachelor's degree in English, Communications, or related field preferred
  • Adobe Acrobat knowledge is a plus.
  • Strong written and verbal communication skills
  • Excellent problem-solving and analytical abilities
  • High attention to detail and accuracy
  • Ability to manage multiple cases and prioritize tasks effectively
  • Professional judgment and ability to handle sensitive or complex customer concerns
  • Strong organizational and time-management skills

Additional Information
Why Westgate?
  • Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
  • Paid Time Off - Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay - Access Your Earnings When You Need Them
  • Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) - Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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About Westgate Resorts

Sourced by ZipRecruiter

Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1982