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Contract Disney Front Desk Jobs (NOW HIRING)

Aulani, A Disney Resort & Spa

$35.84/hr

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100 ... The Front Desk Agent also assists guests and enhance their stay through providing information ...

Aulani, A Disney Resort & Spa

$35.84/hr

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100 ... The Front Desk Agent also assists guests and enhance their stay through providing information ...

Aulani, A Disney Resort & Spa

$35.84/hr

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100 ... The Front Desk Agent also assists guests and enhance their stay through providing information ...

Robert Half

Front Desk Coordinator

Reading, PA · On-site

$20 - $22/hr

This long-term contract opportunity is ideal for someone who enjoys assisting the public, managing ... Handle front desk administrative support such as scheduling, document preparation, data entry, and ...

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Contract Disney Front Desk information

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How much do contract disney front desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for contract disney front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a contract Disney front desk?

Contract Disney front desk employees are staff members hired on a temporary or contractual basis to work at the front desks of Disney resorts, hotels, or parks. Their primary responsibilities include greeting guests, handling check-ins and check-outs, assisting with reservations, and providing information about the property and amenities. Unlike full-time permanent employees, contract workers are typically employed for a specific period or season, often during peak times or special events. They are expected to deliver the same high standard of guest service that Disney is known for and may receive specialized training to uphold company policies and customer service protocols.

What are the key skills and qualifications needed to thrive as a contract Disney front desk?

To thrive as a Contract Disney Front Desk employee, you need excellent customer service skills, attention to detail, and familiarity with hospitality operations, usually supported by prior front desk or hotel experience. Proficiency with hotel management software like Opera, reservation systems, and basic office technologies is typically required. Strong communication, problem-solving abilities, and a friendly, welcoming attitude help you create positive guest experiences. These skills are important because they ensure smooth check-in/check-out processes, resolve guest issues efficiently, and uphold the Disney standard of magical, high-quality service.

What are some common challenges faced by contract Disney front desk employees, and how can they be addressed?

Contract Disney Front Desk employees often encounter high guest volumes, especially during peak seasons, which can lead to fast-paced and sometimes stressful workdays. Balancing guest satisfaction with company policies, handling special requests, and resolving guest concerns are common challenges. To succeed, it’s important to remain calm under pressure, communicate effectively, and collaborate closely with housekeeping, concierge, and other departments. Ongoing training and support from supervisors help team members build confidence and ensure a positive experience for both guests and staff.

What is the difference between Contract Disney Front Desk vs Contract Disney Guest Services?

AspectContract Disney Front DeskContract Disney Guest Services
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentFront desk, guest check-in/out, administrative tasksGuest interactions, assistance, and information
Employer & IndustryDisney parks and resorts, hospitality industryDisney parks and resorts, hospitality industry

Both roles involve guest interaction and customer service within Disney parks and resorts, requiring similar credentials. The Contract Disney Front Desk focuses on check-in/out and administrative duties at the front desk, while Contract Disney Guest Services emphasizes guest assistance and providing information throughout the park. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What cities are hiring for Contract Disney Front Desk jobs?

Cities with the most Contract Disney Front Desk job openings:

What are the most commonly searched types of Disney Front Desk jobs?

The most popular types of Disney Front Desk jobs are:

What states have the most Contract Disney Front Desk jobs?

States with the most job openings for Contract Disney Front Desk jobs include:

What job categories do people searching Contract Disney Front Desk jobs look for?

The top searched job categories for Contract Disney Front Desk jobs are:

Contract Disney Front Desk jobs near you
Infographic showing various Contract Disney Front Desk job openings in the United States as of September 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent (Japanese Speaking) -Full Time, $35.84/Hour

On-site

Aulani, A Disney Resort & Spa
See more jobs at Aulani, A Disney Resort & Spaexternal

$35.84/hr

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Assist guests during check-in and check-out, and handle transactions involving various forms of payment.

  • Provide guests with information regarding resort services, activities, and surrounding areas to enhance their stay.

  • Stationed both indoors and outdoors to offer assistance to guests at any time throughout the day and night.

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.
Responsibilities :
  • Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
  • Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast
  • Strong computer skills and knowledge is required
  • Must feel comfortable handling large amounts of money and possesses a high-level of integrity
  • Ability to reflect a professional image while maintaining guest privacy
  • Must stay calm in highly stressful situations and be knowledgeable of emergency procedures
  • Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
  • Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods.

Basic Qualifications :
  • Proficient in English and Japanese Language
  • Previous cash handling experience
  • Previous computer experience
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Ability to multi task
  • Ability to confidently utilize service recovery methods
  • Enthusiastic about interacting and helping guests
  • Receptive to special requests
  • Willing to follow instructions and take direction
  • You must be at least 18 years of age to be considered for this role
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Preferred Qualifications:
  • Knowledge of Hawaiian language preferred
  • Previous work experience in a Hotel/Front Desk environment
  • Previous experience in a high volume, fast paced office type environment
  • Previous Leadership experience
  • Previous experience working in a Hawaiian tourism or hospitality role

Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
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