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Content Architect Jobs (NOW HIRING)

Lead the content architecture strategy - content models, taxonomies, component libraries, and reuse patterns across surfaces and brands. * Drive consolidation and migration from legacy CMS ...

You'll be responsible for the strategy, architecture, and execution of all support-facing content, both the customer-facing help center and the internal knowledge base that powers our agents and AI ...

You'll be responsible for the strategy, architecture, and execution of all support-facing content, both the customer-facing help center and the internal knowledge base that powers our agents and AI ...

Organic Search & Content Director

Addison, TX · On-site +1

$155K - $175K/yr

This role sits at the intersection of SEO, content, and AI - combining technical expertise ... Lead technical SEO strategy across site architecture, crawl/indexation, internal linking, page ...

Architects and engineers content experiences across digital channels, ensuring alignment with brand strategy and audience needs * Responsible for creating modular, reusable content components and ...

Architects and engineers content experiences across digital channels, ensuring alignment with brand strategy and audience needs * Responsible for creating modular, reusable content components and ...

Serve as a steward of the company's content architecture and narrative consistency Web and Content Infrastructure * Design systems that support scalable content publishing and updates on servicetrade ...

The ideal candidate will have deep expertise in DITA XML standards, content architecture, and enterprise-scale publishing solutions , with the ability to collaborate closely with writers, developers ...

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Content Architect information

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$67

$98

$131

How much do content architect jobs pay per hour?

As of May 31, 2026, the average hourly pay for content architect in the United States is $98.56, according to ZipRecruiter salary data. Most workers in this role earn between $76.92 and $120.19 per hour, depending on experience, location, and employer.

What Is Content Architecture?

Content architecture is conducted by a person responsible for the structured design and organization of information on a website, making it optimal for users and customers. In this career, your job duties include developing a content architecture strategy, evaluating existing websites to identify opportunities for improvement, and implementing solutions to optimize the website. The qualifications to have a career as a content architect include a bachelor’s degree, although some employers may prefer a master’s degree in computer science or online marketing. A successful content architect needs strong technical skills and an advanced understanding of online marketing.

What are the key skills and qualifications needed to thrive as a Content Architect, and why are they important?

To thrive as a Content Architect, a strong background in information architecture, content strategy, and digital communication is essential, often supported by a degree in communications, library science, or a related field. Familiarity with content management systems (CMS), wireframing tools, and metadata standards is typically required. Excellent analytical thinking, collaboration, and organizational skills help a Content Architect translate business goals into effective content structures. These skills ensure that content is user-focused, scalable, and aligns with organizational objectives for optimal digital experiences.

How does a Content Architect typically collaborate with other teams during a large website redesign project?

A Content Architect plays a central role in cross-functional collaboration during a website redesign. They work closely with UX designers to ensure content structure supports user journeys, coordinate with developers to implement content models and management systems, and partner with writers and editors to align messaging with new layouts. Regular meetings and clear documentation are essential, as the Content Architect often facilitates discussions to balance user needs, technical constraints, and business goals. This collaborative approach helps ensure content is both effective and scalable across the redesigned site.

What does a Content Architect do?

A Content Architect is responsible for designing, organizing, and structuring digital content to ensure it is easy to find, use, and manage. They create frameworks and guidelines for content creation, taxonomy, metadata, and navigation, often collaborating with content creators, UX designers, and developers. Their goal is to optimize the user experience by making information clear, accessible, and logically arranged across digital platforms.

What is the difference between Content Architect vs Content Strategist?

AspectContent ArchitectContent Strategist
Primary FocusDesigning content frameworks and structuresPlanning and guiding overall content strategy
Skills & CertificationsContent management, UX, information architectureContent marketing, SEO, analytics
Work EnvironmentCollaborates with designers, developers, and content teamsWorks with marketing, branding, and executive teams
Industry UsageWeb development, digital media, UX designMarketing, advertising, digital media

While both roles focus on content, a Content Architect primarily designs the structure and frameworks for content delivery, ensuring usability and coherence. A Content Strategist develops overarching plans to align content with business goals and audience needs. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What cities are hiring for Content Architect jobs? Cities with the most Content Architect job openings:
What are the most commonly searched types of Content Architect jobs? The most popular types of Content Architect jobs are:
What states have the most Content Architect jobs? States with the most job openings for Content Architect jobs include:
Infographic showing various Content Architect job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 17% Part Time, and 11% Contract. Highlights an 77% In-person, 6% Hybrid, and 17% Remote job distribution, with an average salary of $204,999 per year, or $98.6 per hour.
Content Design, Vice President - HR

Content Design, Vice President - HR

JPMorgan Chase & Co.

Columbus, OH • On-site

Full-time

Medical, Retirement

Posted 24 days ago


JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

46th of 141 rated banks


Job description

Job Description
As a Content Design Vice President in Human Resources, you will develop, publish and manage content used by Ask JPMC specialists. You will play a pivotal role in shaping the employee help experience through content. You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content. You'll be responsible for ensuring content is AI-ready and drive innovative solutions to complex problems in collaboration with cross-functional teams. While leading this strategically important initiative you will manage a small team of full-time employees and temporary contractors who will be responsible for technical writing and managing online content using a defined style guide, workflow process and timelines.
Job responsibilities
  • Gather and understand content development needs, write content for new initiatives and maintain an accurate and relevant library of content for specialists who respond to employee calls and cases
  • Partner with subject matter experts to identify issues, promote process improvements, recommend creative solutions in structuring content, find synergies and recommend consolidation
  • Write simplified and digestible content with a focus on clear, concise and easy-to-understand updates and new content appropriate for the audience
  • Build stakeholder relationships, facilitate and/or participate in functional meetings to determine content architecture and ensure the content is well-organized to serve needs of HR functions, help specialists, advisors and employees
  • Act as a strategic liaison across functions and operational areas

Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process and architecture
  • Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation
  • Excellent written and verbal communication skills with proven ability to establish working relationships and routinely interface with business partners and subject matter experts as needed
  • Advanced technical literacy and deep understanding of content platforms and their impact on user experience

Preferred qualifications, capabilities, and skills
  • Highly organized and detail-oriented with a structured/analytical approach to drive problem solving and solutioning
  • Experience with various writing styles
  • Grasp complex or technical topics and be able to creatively simplify those concepts into clear, precise writing while adhering to established writing guidelines and delivery processes
  • Self-motivated individual that demonstrates initiative with proven flexibility, adaptability and reliability
  • Ability to lead a team with empathy, earning trust, delivering operational excellence and continually innovating

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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