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Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

This posting is for a position within the Experience unit at Genpact. Experience is Genpact’s capability for designing and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms like Adobe, Microsoft, Sitecore, and Optimizely, we unite strategy, human-centered design, engineering and AI inside core enterprise systems, so experiences don’t just look better, they perform better, drive adoption and turn advanced technology into measurable business outcomes at scale.

Our Commitment to YOU!

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That’s what makes us Genpact!

Why This Role Matters

This role sits at the intersection of technology leadership, client consulting, delivery execution, and business growth. The successful architect will shape Optimizely solution strategy, guide engineering teams, support business development pursuits, and help grow capabilities across Optimizely and adjacent composable DXP platforms.

What You’ll Be Doing and the Impact You’ll Make

The Optimizely Solution Architect will serve as the technical leader responsible for defining, designing, and delivering enterprise-grade digital experience platforms for clients. This role combines strategic architecture leadership, client consulting, hands-on technical contribution, and team mentorship to ensure successful project delivery and long-term client success. The ideal candidate brings deep expertise in the Optimizely ecosystem while maintaining a willingness to expand into complementary platforms such as Sitecore.

• Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms.
• Lead the design of modern Optimizely implementations including CMS 12/13, CMS SaaS, Optimizely DXP, Optimizely Graph, Search & Navigation, Content Marketing Platform (CMP), Optimizely Data Platform (ODP), Web Experimentation, Feature Experimentation, Personalization, Content Recommendations, Product Recommendations, Optimizely Connect Platform, Opti ID, and composable DXP architectures.
• Serve as a trusted technical advisor to Marketing, IT, and executive leadership stakeholders.
• Lead architecture workshops, discovery sessions, technical assessments, and solution strategy discussions.
• Provide technical leadership, mentoring, code review, and governance for development teams.
• Remain hands-on by contributing to proof-of-concepts, integrations, technical spikes, and critical development efforts.
• Design and implement integrations using APIs, GraphQL, middleware platforms, and cloud-native services.
• Partner with sales and account teams during pursuits and strategic client engagements.
• Lead requirements synthesis, solution definition, estimates, staffing plans, assumptions, and implementation approaches.
• Support RFP responses, proposal creation, and executive proposal presentations.

• 8+ years delivering enterprise digital platforms using Optimizely and Microsoft technologies.
• 5+ years serving as a Technical Lead, Solution Architect, or similar leadership role.
• Deep expertise with the Optimizely ecosystem, including CMS 12/13, CMS SaaS, Optimizely DXP, Optimizely Graph, Search & Navigation, Content Marketing Platform (CMP), Optimizely Data Platform (ODP), Web Experimentation, Feature Experimentation, Personalization, Content Recommendations, Product Recommendations, Optimizely Connect Platform, Opti ID, headless delivery models, API-first integrations, and composable DXP architecture patterns.
• Strong experience with C#, .NET, ASP.NET Core, API development, and modern architecture principles.
• Experience leading distributed development teams and guiding solution delivery.
• Ability to communicate effectively with executive, business, and technical stakeholders.
• Experience integrating CRM, DAM, CDP, ERP, marketing automation, and custom business platforms.
• Strong understanding of Azure, cloud-native architectures, DevOps, and modern deployment practices.

• Exceptional communication, facilitation, and presentation skills.
• Ability to influence technical and business decisions across organizations.
• Strong consulting, solutioning, and requirements gathering experience.
• Experience mentoring architects, leads, and developers.
• Comfortable balancing strategic architecture responsibilities with hands-on execution.

• Optimizely developer, architect, or platform-related certifications, or Solution Architect certifications.
• Experience with adjacent DXP platforms such as Sitecore XM/XP, XM Cloud/Sitecore AI, Content Hub, CDP, Personalize, Search, and composable Sitecore architecture patterns.
• Experience with Next.js, React, and TypeScript.
• Experience with Azure Container Apps, Kubernetes, Docker, or serverless platforms.
• Consulting or agency experience supporting enterprise digital transformations.

Why Genpact?

• Flexible PTO – If you need a day off or an extended vacation, take the time!
• Hybrid work environment: Casual and open office or Remote…You choose!
• Great insurance coverage (Multiple Options) and flexible spending accounts
• 401K with Company Matching
• Monthly Work from Home Stipend
• Continuous Training, Certifications, and Learning Opportunities

EEO Statement 

Genpact, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation