Analyze customer, operational, and Voice of Customer (VoC) data to identify trends, root causes, and opportunities. * Translate qualitative and quantitative findings into clear, actionable insights.
Analyze customer, operational, and Voice of Customer (VoC) data to identify trends, root causes, and opportunities. * Translate qualitative and quantitative findings into clear, actionable insights.
Integrate client research, behavioral insights, and lifecycle performance data to inform ... Strong communication, analytical, and strategic problem-solving skills. * Experience supporting ...
Integrate client research, behavioral insights, and lifecycle performance data to inform ... Strong communication, analytical, and strategic problem-solving skills. * Experience supporting ...
Integrate client research, behavioral insights, and lifecycle performance data to inform ... Strong communication, analytical, and strategic problem-solving skills. * Experience supporting ...
Integrate client research, behavioral insights, and lifecycle performance data to inform ... Strong communication, analytical, and strategic problem-solving skills. * Experience supporting ...
Consumer Experience - Social Engagement Specialist Collaborate with Innovative 3Mers Around the ... Gathering, analyzing and communicating social media KPIs to stakeholders using native insights ...
Consumer Experience - Social Engagement Specialist Collaborate with Innovative 3Mers Around the ... Gathering, analyzing and communicating social media KPIs to stakeholders using native insights ...
Consumer Experience- Social Community Engagement Specialist
Maplewood, MN · On-site
$109K - $133K/yr
Consumer Experience - Social Engagement Specialist Collaborate with Innovative 3Mers Around the ... Gathering, analyzing and communicating social media KPIs to stakeholders using native insights ...
Consumer Experience- Social Community Engagement Specialist
Maplewood, MN · On-site
$109K - $133K/yr
Consumer Experience - Social Engagement Specialist Collaborate with Innovative 3Mers Around the ... Gathering, analyzing and communicating social media KPIs to stakeholders using native insights ...
Vice President Product, Clinical Analytics & Insights 2380729 | Eden Prairie, Minnesota | Remote
Eden Prairie, MN · On-site
$200K - $343K/yr
... consumer data into actionable insights, enabling improved care pathways, quality outcomes, and ... Own Optum Insight clinical data across the businesses * Partner cross-functionally with Product ...
New
Vice President Product, Clinical Analytics & Insights 2380729 | Eden Prairie, Minnesota | Remote
Eden Prairie, MN · On-site
$200K - $343K/yr
... consumer data into actionable insights, enabling improved care pathways, quality outcomes, and ... Own Optum Insight clinical data across the businesses * Partner cross-functionally with Product ...
New
Senior Business Analyst, Commercial Economics
Minneapolis, MN · On-site +1
$100/hr
Identify opportunities to improve revenue, retention, and margin through data-driven insights ... Internet Brands' award-winning consumer websites lead their categories and serve more than 250 ...
Senior Business Analyst, Commercial Economics
Minneapolis, MN · On-site +1
$100/hr
Identify opportunities to improve revenue, retention, and margin through data-driven insights ... Internet Brands' award-winning consumer websites lead their categories and serve more than 250 ...
Client Manager
Minneapolis, MN · On-site
$83K - $93K/yr
With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent ...
Client Manager
Minneapolis, MN · On-site
$83K - $93K/yr
With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent ...
Associate Marketing Manager Roles
Minneapolis, MN · On-site
$83K - $139K/yr
Strong analytical skills with experience leveraging market data and consumer insights * Excellent communication, collaboration, and project management skills What We Offer: The base salary range for ...
Associate Marketing Manager Roles
Minneapolis, MN · On-site
$83K - $139K/yr
Strong analytical skills with experience leveraging market data and consumer insights * Excellent communication, collaboration, and project management skills What We Offer: The base salary range for ...
Associate Marketing Manager Roles
$83K - $139K/yr
Strong analytical skills with experience leveraging market data and consumer insights * Excellent communication, collaboration, and project management skills What We Offer: The base salary range for ...
Associate Marketing Manager Roles
$83K - $139K/yr
Strong analytical skills with experience leveraging market data and consumer insights * Excellent communication, collaboration, and project management skills What We Offer: The base salary range for ...
Creative Strategist
Minneapolis, MN · On-site
$93K - $121K/yr
... analysis - to uncover white space that aligns with retailer, merchant, and client strategies. Partnering with cross-functional stakeholders including Sales, Category Management, Consumer Insights ...
Creative Strategist
Minneapolis, MN · On-site
$93K - $121K/yr
... analysis - to uncover white space that aligns with retailer, merchant, and client strategies. Partnering with cross-functional stakeholders including Sales, Category Management, Consumer Insights ...
Senior Sales Analyst
Minneapolis, MN · On-site
$91K - $121K/yr
Deliver supplier and customer insights by integrating data sources to inform strategic decisions ... Advanced Proficiency leveraging syndicated (Nielsen, IRI, etc.), consumer, shopper research and/or ...
Senior Sales Analyst
Minneapolis, MN · On-site
$91K - $121K/yr
Deliver supplier and customer insights by integrating data sources to inform strategic decisions ... Advanced Proficiency leveraging syndicated (Nielsen, IRI, etc.), consumer, shopper research and/or ...
Senior Sales Analyst
Minneapolis, MN · Hybrid
$91K - $121K/yr
Deliver supplier and customer insights by integrating data sources to inform strategic decisions ... Advanced Proficiency leveraging syndicated (Nielsen, IRI, etc.), consumer, shopper research and/or ...
Senior Sales Analyst
Minneapolis, MN · Hybrid
$91K - $121K/yr
Deliver supplier and customer insights by integrating data sources to inform strategic decisions ... Advanced Proficiency leveraging syndicated (Nielsen, IRI, etc.), consumer, shopper research and/or ...
Creative Strategist
Minneapolis, MN · On-site
$121K/yr
... analysis - to uncover white space that aligns with retailer, merchant, and client strategies. Partnering with cross-functional stakeholders including Sales, Category Management, Consumer Insights ...
Creative Strategist
Minneapolis, MN · On-site
$121K/yr
... analysis - to uncover white space that aligns with retailer, merchant, and client strategies. Partnering with cross-functional stakeholders including Sales, Category Management, Consumer Insights ...
... our team as a Data Validation Analyst within the Consumer & Business Banking (CBB) Risk ... insights to both technical and non-technical audiences. RESPONSIBILITIES - Ensure the accuracy ...
... our team as a Data Validation Analyst within the Consumer & Business Banking (CBB) Risk ... insights to both technical and non-technical audiences. RESPONSIBILITIES - Ensure the accuracy ...
Brand Strategy Manager
Arden Hills, MN · Hybrid
$123K - $185K/yr
We're expanding our brand strategy, insights and analytics team and looking for strategic ... This role will ensure that all work is grounded in consumer/customer insights. In addition ...
Brand Strategy Manager
Arden Hills, MN · Hybrid
$123K - $185K/yr
We're expanding our brand strategy, insights and analytics team and looking for strategic ... This role will ensure that all work is grounded in consumer/customer insights. In addition ...
Brand Strategy Manager
Arden Hills, MN · Hybrid
$123K - $185K/yr
We're expanding our brand strategy, insights and analytics team and looking for strategic ... This role will ensure that all work is grounded in consumer/customer insights. In addition ...
Brand Strategy Manager
Arden Hills, MN · Hybrid
$123K - $185K/yr
We're expanding our brand strategy, insights and analytics team and looking for strategic ... This role will ensure that all work is grounded in consumer/customer insights. In addition ...
... our team as a Data Validation Analyst within the Consumer & Business Banking (CBB) Risk ... insights to both technical and non-technical audiences. RESPONSIBILITIES - Ensure the accuracy ...
... our team as a Data Validation Analyst within the Consumer & Business Banking (CBB) Risk ... insights to both technical and non-technical audiences. RESPONSIBILITIES - Ensure the accuracy ...
VP Accounting & FP&A
Lakeville, MN · Hybrid
Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of ... insights that support decision-making * Lead and develop a team including Directors of Accounting ...
VP Accounting & FP&A
Lakeville, MN · Hybrid
Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of ... insights that support decision-making * Lead and develop a team including Directors of Accounting ...
Sr Manager, Media Strategy
Lakeville, MN · On-site
$127K - $132K/yr
Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of ... Combine brand insights with sales priorities to create media investment scenarios * Partner with ...
Sr Manager, Media Strategy
Lakeville, MN · On-site
$127K - $132K/yr
Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of ... Combine brand insights with sales priorities to create media investment scenarios * Partner with ...
Consumer Insight Analyst information
See Minnesota salary details
$39.66 - $41.22
7% of jobs
$41.22 - $42.77
9% of jobs
$44.25 is the 25th percentile. Wages below this are outliers.
$42.77 - $44.33
10% of jobs
$44.33 - $45.89
10% of jobs
$45.89 - $47.45
10% of jobs
The median wage is $48.42 / hr.
$47.45 - $49
9% of jobs
$49 - $50.56
10% of jobs
$50.56 - $52.12
10% of jobs
$52.55 is the 75th percentile. Wages above this are outliers.
$52.12 - $53.68
10% of jobs
$53.68 - $55.23
9% of jobs
$55.23 - $56.79
10% of jobs
$39
$48
$56
How much do consumer insight analyst jobs pay per hour?
What is a consumer insight analyst?
A consumer insight analyst helps a business understand their consumers or clients. Your responsibilities in this career are to perform research and collect data regarding sales trends and consumer satisfaction. You then analyze the information to identify issues or shortcomings. Your duties may be to design potential processes and procedures or merely provide reports to assist in product development, marketing strategies, sales projections, or improvement of the services of the company. You might also utilize your research to determine areas that are not currently being met by sales markets. As a customer insight analyst, you may work independently or operate as a part of a team.
What are the key skills and qualifications needed to thrive as a consumer insight analyst?
What are some common challenges consumer insight analysts face when translating research findings into actionable business recommendations?
- What tools and software do consumer insight analysts use?
- How can I become a consumer insight analyst?
- How do consumer insight analysts provide value to businesses?
- What type of data do consumer insight analysts work with?
- What Is a Consumer Insight Analyst and How to Become One
- Consumer Insight Analyst Job Description Sample Template

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
U.S. Bank rating
8.2
Based on 360 frontline employees who took The Breakroom Quiz
52nd of 170 rated banks
Job description
Job Description
At U.S. Bank, we're committed to creating customer experiences that are simple, seamless, and impactful. As a CX Insights Consultant - Payments, you'll transform customer feedback, behavioral trends, and operational data into actionable insights that drive meaningful improvements across the Payments experience.
Working closely with Product, Operations, Analytics, and CX partners, you'll identify customer pain points, uncover opportunities, and provide recommendations that influence business decisions and improve customer outcomes.
Key Responsibilities
- Analyze customer, operational, and Voice of Customer (VoC) data to identify trends, root causes, and opportunities.
- Translate qualitative and quantitative findings into clear, actionable insights.
- Identify customer pain points and quantify business impact.
- Deliver recommendations that improve customer satisfaction, adoption, and operational efficiency.
- Support customer journey analysis, research activities, and experience measurement efforts.
- Develop reports, dashboards, presentations, and executive-ready materials.
- Partner across Product, Operations, Analytics, and CX teams to drive customer-focused improvements.
- Advocate for the customer perspective in decision-making and prioritization discussions.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Eight to ten years of experience in project management activities
Preferred Skills/Experience
- 8+ years of experience in customer experience, customer insights, analytics, or related fields.
- Experience with Voice of Customer (VoC) programs and platforms such as Qualtrics.
- Knowledge of CX metrics including NPS, CSAT, and CES.
- Strong analytical, problem-solving, and data interpretation skills.
- Ability to synthesize multiple data sources into meaningful insights and recommendations.
- Experience creating executive-ready presentations and business narratives.
- Proficiency with PowerPoint, Excel, Power BI, Tableau, or similar visualization tools.
- Strong communication, collaboration, and stakeholder management skills.
- Experience within financial services, payments, or related industries preferred.
- Master's degree preferred.
What Success Looks Like
- Delivers insights that influence business decisions.
- Identifies meaningful customer experience improvements supported by data.
- Builds strong partnerships and credibility with stakeholders.
- Connects customer feedback to measurable business outcomes.
- Champions the voice of the customer across the organization.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
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About U.S. Bank
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U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.
Industry
Banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
Minneapolis, MN, US
Year founded
1863