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Confirmation Manager Jobs (NOW HIRING)

West Shore

Confirmation Representative

Harrisburg, PA · On-site

$20.03/hr

... Managers. Key Role Accountabilities: * Issues set appointments in accordance with established ... Remain on-process for all necessary confirmation attempts as defined by your Leadership Team

West Shore Home

Call Center Lead

Harrisburg, PA · On-site

$46K - $50K/yr

You will report directly to the Confirmation Manager and work closely with the Inside Sales teams. Key Role Accountabilities: * Coach and develop new Appointment Coordinators after initial new hire ...

West Shore

Call Center Lead

Harrisburg, PA · On-site

$46K - $50K/yr

You will report directly to the Confirmation Manager and work closely with the Inside Sales teams. Key Role Accountabilities: * Coach and develop new Appointment Coordinators after initial new hire ...

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Confirmation Manager information

See salary details

$31.5K

$83.5K

$150K

How much do confirmation manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for confirmation manager in the United States is $83,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Confirmation Manager vs Verification Specialist?

AspectConfirmation ManagerVerification Specialist
Required CredentialsTypically requires a bachelor's degree in business, finance, or related field; certifications like PMP or industry-specific credentials are commonOften requires a bachelor's degree in a technical or scientific field; certifications such as ISO or industry-specific verification credentials are common
Work EnvironmentPrimarily office-based, overseeing confirmation processes in industries like finance, insurance, or logisticsCan be office or lab-based, focusing on technical verification in manufacturing, healthcare, or quality assurance
Employer & Industry UsageUsed in finance, insurance, logistics, and supply chain sectorsCommon in manufacturing, healthcare, and quality control industries

The Confirmation Manager and Verification Specialist roles share similarities in requiring analytical skills and industry-specific certifications. However, Confirmation Managers typically oversee confirmation processes related to financial or logistical data, while Verification Specialists focus on technical or quality verification tasks. Both roles are essential for ensuring compliance and accuracy within their respective industries.

What does a confirmation manager do?

A Confirmation Manager oversees the process of confirming and validating transactions, agreements, or financial trades within an organization. They ensure that all details are accurate, discrepancies are resolved promptly, and compliance with regulatory or company standards is maintained. This role often involves coordinating with internal teams and external parties to manage documentation and mitigate risks. Strong attention to detail and communication skills are essential for success in this position.

What are some common challenges faced by confirmation managers, and how can they be effectively addressed?

Confirmation Managers often face challenges such as managing high volumes of trade confirmations, ensuring regulatory compliance, and coordinating across multiple departments like operations, legal, and front office. To address these, strong organizational skills, attention to detail, and effective communication are essential. Automation tools and standardized procedures can also help streamline workflows and reduce errors, while regular training ensures the team stays current with evolving industry standards.

What are the key skills and qualifications needed to thrive as a confirmation manager, and why are they important?

To thrive as a Confirmation Manager, you need strong organizational skills, attention to detail, and a background in finance or operations, often supported by a bachelor’s degree in business or a related field. Familiarity with trade confirmation systems, financial software (such as Bloomberg or SWIFT), and compliance protocols is typically required. Excellent communication, problem-solving abilities, and the capacity to manage multiple deadlines set top performers apart. These skills ensure accurate and timely trade confirmations, reduce operational risk, and maintain strong client and counterparty relationships.
What cities are hiring for Confirmation Manager jobs? Cities with the most Confirmation Manager job openings:
What states have the most Confirmation Manager jobs? States with the most job openings for Confirmation Manager jobs include:
What job categories do people searching Confirmation Manager jobs look for? The top searched job categories for Confirmation Manager jobs are:
Confirmation Manager jobs near you
Infographic showing various Confirmation Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,482 per year, or $40.1 per hour.

Confirmation Call Center Manager

Bath Planet

Grand Rapids, MI • On-site

$55K - $75K/yr

Full-time

Dental, PTO

Re-posted 11 days ago

Job description

Confirmation Call Center Manager

Company: Bath Planet & Home Pro MI

Location: Grand Rapids, MI and surrounding areas

Job Type: Full-Time

Compensation: $55,000–$75,000 annually

Benefits: Dental Insurance, Paid Vacation, Paid Sick Time, Professional Development

About the Role

As the Confirmation Call Center Manager, you will oversee the daily operations of our Call Center while leading a team of Call Center Representatives. You'll be responsible for confirming appointments, coaching and developing your team, managing schedules, maintaining high customer satisfaction, and ensuring departmental goals are consistently achieved.

Responsibilities
  • Manage the daily operations of the Confirmation Call Center.
  • Hire, train, coach, and develop Call Center Representatives.
  • Schedule and confirm appointments with homeowners.
  • Answer inbound calls and make outbound confirmation calls.
  • Deliver exceptional customer service while maintaining professionalism.
  • Manage and coordinate sales representatives' schedules.
  • Monitor team performance and ensure weekly and monthly goals are achieved.
  • Resolve customer concerns and handle escalated issues promptly.
  • Maintain accurate customer records and appointment information.
  • Prepare reports and monitor key performance metrics.
  • Foster a positive, productive, and team-oriented work environment.
Qualifications
  • Previous management or supervisory experience in a call center or customer service environment preferred.
  • Strong leadership, coaching, and team-building skills.
  • Excellent communication and interpersonal abilities.
  • Outstanding customer service and conflict resolution skills.
  • Strong computer proficiency and experience with CRM systems.
  • Excellent organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Evening and weekend availability as needed.
Compensation & Benefits
  • $55,000–$75,000 annual salary
  • Bonus opportunities based on performance
  • Dental Insurance
  • Paid Vacation
  • Paid Sick Time
  • Professional Development
  • Ongoing leadership training
  • Career advancement opportunities
  • Supportive team environment
Why Join Bath Planet & Home Pro MI?

At Bath Planet & Home Pro MI, we believe our people are the foundation of our success. We provide the training, support, and leadership opportunities you need to build a rewarding career while making a meaningful impact on our customers and your team.

Apply Today

If you're an experienced leader who thrives in a fast-paced environment and enjoys coaching teams to success, we'd love to hear from you. Apply today to become the next Confirmation Call Center Manager with Bath Planet & Home Pro MI!

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