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Computer Support Specialist Jobs in Tennessee (NOW HIRING)

ECS

Customer Support Specialist IV

Memphis, TN · On-site

ECS is seeking a Customer Support Specialist (up to level IV) to join our team in Memphis, TN. As a ... High proficiency in computer skills and application software issue resolution practices. * Strong ...

University of Maryland Global Campus

Site Support Specialist UMGC Asia Location: Camp Kinser, Futenma, Camp Courtney, Okinawa Contingent ... Basic office management, computer,and organizational skills * Effective communication skills

AVDG

Service Support Specialist

Nashville, TN · On-site

Service Support Specialist As a Service Support Specialist your role will harness your expertise in ... Strong computer skills on both Mac and PC with knowledge of Windows applications, Microsoft Office ...

Equum Medical

IT Support Specialist

Brentwood, TN

The IT Support Specialist tasks entail but are not limited to the following: systematically triaging/resolving computer hardware, applications, networks, operating systems, and other Equum Medical ...

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Computer Support Specialist information

See Tennessee salary details

$14

$24

$38

How much do computer support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for computer support specialist in Tennessee is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Tennessee? The most popular types of Computer Support Specialist jobs in Tennessee are:
What are popular job titles related to Computer Support Specialist jobs in Tennessee? For Computer Support Specialist jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Tennessee look for? The top searched job categories for Computer Support Specialist jobs in Tennessee are:
What cities in Tennessee are hiring for Computer Support Specialist jobs? Cities in Tennessee with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in TN? For Computer Support Specialist jobs in TN, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,297 per year, or $24.2 per hour.

Insurance Assistance Support Specialist

InstantServe LLC

Nashville, TN • On-site

$22/hr

Full-time

Posted 12 days ago

Job description

Job Title: Insurance Assistance Support Specialist (Healthcare Program Support)
Location: Nashville, TN (Hybrid - In Office on Mondays)
Job Type: Contract
Pay Rate: $22/hr
Contract Duration: September 7, 2026 - June 30, 2027
Schedule: Monday - Friday | 8:00 AM - 4:30 PM or 9:00 AM - 5:30 PM (CST)
Job Summary
We are seeking an experienced IAP Support Specialist to support a statewide healthcare assistance program by ensuring efficient enrollment, eligibility, and ongoing program participation. This role serves as a key liaison between healthcare providers, case managers, program partners, and vendors to ensure clients receive uninterrupted access to healthcare services and medications.
Key Responsibilities
Serve as the primary point of contact for program enrollment, eligibility, renewals, and participation support.
Provide guidance on program policies, documentation requirements, and enrollment procedures.
Troubleshoot enrollment issues and resolve barriers affecting client access to healthcare services.
Collaborate with healthcare providers, case managers, vendors, and internal stakeholders to resolve complex cases.
Manage high-volume inbound and outbound calls and electronic communications.
Research, document, and follow up on client inquiries while ensuring timely issue resolution.
Maintain accurate documentation and support quality assurance and continuous process improvement.
Identify operational issues and recommend process improvements.
Ensure compliance with HIPAA and applicable program requirements.
Minimum Qualifications
Bachelor's or Master's degree in Health Administration, Public Health, Healthcare Management, or a related field.
Minimum 4 years of customer service experience in healthcare, public health, health insurance, or healthcare administration.
Strong documentation, problem-solving, and organizational skills.
Experience working with Microsoft Office and case management or database systems.
Excellent verbal and written communication skills.
Ability to manage multiple priorities while maintaining accuracy and confidentiality.
Preferred Qualifications
Experience with healthcare assistance or insurance enrollment programs.
Knowledge of healthcare benefits coordination or medication access programs.
Experience supporting state or federally funded healthcare programs.
InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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