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Remote Computer Support Specialist Jobs in Tennessee

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

Our Software Support Specialist acts as the point of first reference by answering software-related ... Remote Work Environment: This role may be performed remotely. Employees must have a dedicated and ...

$15.50 - $20.75/hr

... specialist Requirements * Proficiency speaking and writing in Vietnamese and English ... Computer literacy * Able to identify ways of solving the problem and present the solution in a ...

Sr. Customer Support Specialist About Vehlo: We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair ...

New

Sales Support Proposal Specialist

Nashville, TN · On-site +1

$21.75 - $29.50/hr

The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

New

$55K - $100K/yr

... supports clear, uninterrupted conversations. This means you should have: * A fast and reliable laptop or desktop computer with a working mic, camera, and headset, capable of running our systems ...

$55K - $100K/yr

... support clear, uninterrupted conversations. This means you should have: * A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our ...

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Computer Support Specialist information

See Tennessee salary details

$14

$24

$38

How much do remote computer support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote computer support specialist in Tennessee is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $27.07 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Tennessee? The most popular types of Computer Support Specialist jobs in Tennessee are:
What are popular job titles related to Remote Computer Support Specialist jobs in Tennessee? For Remote Computer Support Specialist jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Tennessee look for? The top searched job categories for Remote Computer Support Specialist jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Computer Support Specialist jobs? Cities in Tennessee with the most Remote Computer Support Specialist job openings:
Infographic showing various Remote Computer Support Specialist job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,297 per year, or $24.2 per hour.

Full-time

Posted 24 days ago


Job description

Envolve Community Management owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Yardi Support Specialist to work remotely.

Role Description

This is a full-time remote role for a Yardi Support Specialist. The Yardi Support Specialist will be responsible for providing technical and customer support, troubleshooting Yardi software issues, and ensuring effective communication with the Yardi Support team and users.

Essential Duties and Responsibilities

  • Serve as the first point of contact for Yardi software related
  • Triage incoming Yardi software related tickets by categorizing the portfolio, property, priority and support area.
  • Resolve at least 70% of tickets within their ticket queue.
  • Escalate complex issues with proper documentation to the Tier 2 Yardi support queue.
  • Provide support for all the Yardi products Envolve utilizes.
  • Provide user account support and access management.
  • Complete resident ledger and accounting updates.
  • Document solutions and maintain the knowledge base.
  • Test and implement new Yardi
  • Work with interface vendors to establish and maintain Yardi data
  • Travel to property sites, corporate offices, seminars, events, or any other work related needs when requested by their supervisor.
  • Assist supporting non Yardi software when requested by their supervisor.
  • Other duties, as assigned.

Required Qualifications

  • Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 3+ years of Yardi Voyager experience including administration and user
  • 3+ years of residential and/or affordable support
  • Strong Technical Support and Customer Support experience
  • Excellent communication skills to ensure successful resolution to internal client issues
  • Must be able to work independently and in a team environment
  • Attention to detail and problem-solving skills
  • Solid time management and organizational skills to efficiently complete assigned tasks
  • Ability to interact professionally with a diverse group of co-workers
  • Analytical, interpretive and troubleshooting skills
  • Proficient in Microsoft Office Suite

Preferred Specific Job Knowledge and Skills

  • Experience supporting the following Yardi Products:
    • Voyager 7      
    • Voyager 8 / Elevate
    • Residential      
    • Affordable / Compliance Manager
    • Financial      
    • RentCafe
    • Procure to Pay      
    • CRMIQMaintenanceIQ       
    • ForecastIQ

EOE Minorities/Female/Disabled/Veterans

Background Screening and Drug Test Required.