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Computer Support Specialist Jobs in Tennessee (NOW HIRING)

corpay

Virtual Card Support Specialist

Brentwood, TN · Hybrid

What We Need Corpay is currently looking to hire a Virtual Card Support Specialist within our ... Intermediate computer skills, and intermediate level of experience with Microsoft Word, Excel and ...

corpay

Virtual Card Support Specialist

Brentwood, TN · Hybrid

What We Need Corpay is currently looking to hire a Virtual Card Support Specialist within our ... Intermediate computer skills, and intermediate level of experience with Microsoft Word, Excel and ...

Envolve

Yardi Support Specialist

Memphis, TN · On-site

The Yardi Support Specialist will be responsible for providing technical and customer support, troubleshooting Yardi software issues, and ensuring effective communication with the Yardi Support team ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

Job Requirements There are a few minimum requirements for our Customer Support Specialist.. • Excellent interpersonal and communication skills • Basic computer skills in various software and web ...

Celero Commerce

Partner Support Specialist

Brentwood, TN · On-site

$60K - $70K/yr

Partner Support Specialist Needed Celero Commerce is looking for a Partner Support Specialist to join our Partner Support team. In this role, you will serve as a key point of contact for our Agent ...

EnableComp

Product Support Specialist

Franklin, TN · On-site

Position Summary The Product Support Specialist is responsible for owning and resolving product ... Bachelor's degree in computer science, business, healthcare administration or related other field ...

EnableComp

Product Support Specialist

Franklin, TN · On-site

Position Summary The Product Support Specialist is responsible for owning and resolving product ... Bachelor's degree in computer science, business, healthcare administration or related other field ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Tennessee

Computer Support Specialist information

See Tennessee salary details

$14

$24

$38

How much do computer support specialist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for computer support specialist in Tennessee is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $27.07 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Tennessee? The most popular types of Computer Support Specialist jobs in Tennessee are:
What are popular job titles related to Computer Support Specialist jobs in Tennessee? For Computer Support Specialist jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Tennessee look for? The top searched job categories for Computer Support Specialist jobs in Tennessee are:
What cities in Tennessee are hiring for Computer Support Specialist jobs? Cities in Tennessee with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in TN? For Computer Support Specialist jobs in TN, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,297 per year, or $24.2 per hour.
Computer Support Specialist I

Computer Support Specialist I

West Tennessee Healthcare

Jackson, TN • On-site

Full-time

Posted yesterday

West Tennessee Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

670th of 890 rated healthcare providers

Job description

Category:
Technical
City:
Jackson
State:
Tennessee
Shift:
0 - Day (United States of America)
Job Description Summary:
Desktop, Mobile Device, and Peripheral Hardware Support; Primarily concerned with all aspects of computer use within a hospital to include consulting, instructing, and troubleshooting; in developing, implementing, and maintaining computer-based hardware and Operating Systems software within the hospital; to implement and maintain a connection, if appropriate, with the main computer system and servers of the hospital. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Provides analysis related to the design, development, and implementation of hardware for products. Provides support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to ensure a timely resolution. The employee is subject to call back and overtime as required by the hospital.
ESSENTIAL JOB FUNCTIONS:
  • Prepares Computers to be installed in the user areas, installs Operating Systems, installs or assists the Systems Analysts in installing standard desktop software and applications.
  • Troubleshoot user complaints/problems relating to the use of computer hardware and software.
  • Establish and maintain, under the guidance of the Manager of Information Systems, appropriate policies and procedures dealing with hardware/software acquisition and maintenance.
  • Responsible for analyzing, classifying, and logging all Help Desk requests in to Magic Solutions.
  • Process includes criticality, resource requirements, and information provision.
  • Tracks and monitors the problem to insure a timely resolution.
  • Assists in the maintenance of the inventory listing of hardware/software for WTH.
  • Maintain a high degree of visibility and availability to the WTH staff to facilitate consultations in basic hardware/software needs.
  • Maintain a controlled environment for personal computer hardware and associated software.
  • Maintain professional competency through research, study, and continuing education programs within and outside the hospital.
  • Actively supports the six pillars of the organization: High Quality Healthcare; Compassionate Customer Service; Employee Satisfaction, Financial Strength; Community Value; Ethics and Compliance. Success in this endeavor will be reflected in the Quality Plus Indicators published monthly for the department.
  • Completing all hospital-wide orientation, complying with policies, and accepting personal responsibility for mandatory in-service requirements.
  • Performs related responsibilities as required or directed.

JOB SPECIFICATIONS:
EDUCATION:
  • Requires Associate's degree or equivalent work experience.

LICENSURE, REGISTRATION, CERTIFICATION:
  • N/A

EXPERIENCE:
  • 1-3 years of experience in the field or a related area.

NONDISCRIMINATION NOTICE STATEMENT
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

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