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Computer Support Specialist Jobs in Alberta (NOW HIRING)

Finning

Technology Support Specialist

Edmonton, AB · On-site

Finning Canada is looking for a SITECH Technology Support Advisor to become a trusted technical expert supporting industry-leading SITECH, Trimble, and Caterpillar technology solutions. In this ...

Gilead

IT Support Engineering Specialist

Edmonton, AB

Join Gilead and help create possible, together. IT Support Engineering Specialist Role Overview The ... Computer Science or related discipline is preferred * 5 years of relevant experience in technical ...

Ice Western

Business Solutions Specialist

Calgary, AB · On-site

Configure, test, and support ERP modules and integrations * Troubleshoot ERP-related issues and ... Post-secondary education in Business, Information Technology, Computer Science, or a related field

Alberta Health Services

Administrative Support IV

Calgary, AB · On-site

CA$28.49 - CA$34.62/hr

Under the Direction of the Area Manager, the Home Care Administrative Support IV provides support ... High School Diploma supplemented by Secretarial or computer courses is required. Typing a minimum ...

Aveva

Technical Specialist

Calgary, AB

Support database migration activities related to the specialist domain. * Deliver training to ... A Bachelor's degree in software or Electrical Engineering or a Computer Science degree with a ...

HUB

Billing Specialist

Calgary, AB

To do it, we believe in supporting each other, because great work happens when people come together ... Proficiency in windows-based computer systems Why Join HUB? * An exceptional, welcoming, and ...

HUB

Billing Specialist

Lethbridge, AB

To do it, we believe in supporting each other, because great work happens when people come together ... Proficiency in windows-based computer systems Why Join HUB? * An exceptional, welcoming, and ...

London Drugs Limited

TECH Specialist

Lethbridge, AB · On-site

Are you up-to-date with the latest Computer, Audio/Video and Photo/Electronics trends and products ... support an assessment of your candidacy. To protect yourself, do not respond to unsolicited job ...

Ketek Group Inc

Automation Specialist

Edmonton, AB · On-site

Project Support: * Workwith project teams to define automation requirements and ensure compliance ... Prolongedexposure to computer screens. * Moderateto heavy lifting (up to 50lbs) may be required.

Ketek Group Inc

Automation Specialist

Edmonton, AB

Project Support: * Workwith project teams to define automation requirements and ensure compliance ... Prolongedexposure to computer screens. * Moderateto heavy lifting (up to 50lbs) may be required.

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Alberta

Computer Support Specialist information

See Alberta salary details

$11

$22

$37

How much do computer support specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for computer support specialist in Alberta is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.48 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What job categories do people searching Computer Support Specialist jobs in Alberta look for? The top searched job categories for Computer Support Specialist jobs in Alberta are:
What cities in Alberta are hiring for Computer Support Specialist jobs? Cities in Alberta with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in AB? For Computer Support Specialist jobs in AB, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,279 per year, or $22.2 per hour.

Support Specialist - Calgary

Bulletproof IT

Calgary, AB • On-site, Remote

Full-time

Posted 3 days ago

Job description

Want to be on the leading edge?
  • Are you passionate about IT and helping humans get the most from their technology?
  • Do you want to work in a highly collaborative company where you’re learning like crazy with a team to back you up?
  • Do you want to have fun working in a fast-paced setting, and know that you’re making a difference?

CORE RESPONSIBILITIES:

  • Priority #1: Help humans get their jobs done with technology;
  • Configure, deploy, and support business-class equipment onsite and remotely using a variety of cutting-edge tools and technologies;
  • Respond to customer-reported issues – identify problems, troubleshoot, and resolve with the support of your team;
  • Recommend solutions and provide advice as required;
  • Assist in design and delivery of IT projects;
  • Document all activity in a clear and concise manner.

REQUIREMENTS

Bulletproof IT is growing steadily, and looking for reinforcements – people with experience supporting:

  • Microsoft Windows-based desktops and servers
  • Microsoft Exchange/365
  • Remote Desktop Services
  • Advanced firewalls
  • Cloud services
  • Mobile devices

Excellent communication and people skills are as important to us as technical skills, and education and certifications are an advantage though the right experience and attitude may substitute.

This position may be exactly what you’re looking for, if:

  • you want to be with a company that cares more about client satisfaction than “billable hours”;
  • you want to make a real difference instead of fighting bureaucracy and apathy all day;
  • you are fed up with chaotic environments where everyone is expected to work in a vacuum, and REAL standards and best practices are few and far between;
  • you want to be with a company that continually innovates and works to become something better every day.

With offices in Calgary and Red Deer, Bulletproof InfoTech has been delivering high-end IT solutions to small and mid-sized businesses throughout Alberta for 30 years and counting.