Position Details
- Title: Computer Assistant-Central
- Location: Central Library
- Hours: Full-time, 40 hours per week
- Schedule: May vary, but will be a combination of day, evening, and weekend hours; including Sundays, and holidays. Weekend shifts are not extra hours.
- Starting Hourly Rate: $18.30
- FLSA Status: Non-Exempt
- Submission Deadline: July 20, 2026 at 11:59pm. Candidates will be updated on application status via email.
A successful candidate will...
- Have six-months/one year of advanced study or training past high school or equivalency
- Have moderate ability level with Microsoft Office products and general computer software and web browsing skills.
- Be available to work day, evening, and weekend hours - including occasional mandatory Sundays.
- Have customer service skills
- Be bilingual (preferred but not required).
What does the job look like?
- Provides assistance and instruction to patrons in using computers, IndyPL website, downloadable services, databases, online catalog, printers and other equipment. Troubleshoots a wide variety of technical issues with computers, mobile devices, digital services and other office equipment.
- Assists patrons with various library services including finding library materials, recommending titles, locating library materials at other locations, placing requests and referring to other community resources.
- Provides quick reference assistance to patrons and refers in-depth research requests to librarians.
- Supports library patrons on workforce-related projects to assist with job searches, writing resumes and cover letters, and other computer and workforce related activities. Including assisting patrons with internet use in relation to navigating job search engines, government workforce websites and other job-related websites.
- Records and reports statistics related to tasks including computer reference assistance and use of materials.
- Informs patrons of library policies and procedures and observe patron activity.
- Able to work the normally scheduled work time for this position.
- Able to cope with daily job-related stress.
What's In It for You?
We offer our employees a
robust compensation package! Our
comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid long term disability, low rates on group life coverage, generous amounts of PTO, 11 paid holidays per year, and a Library paid pension plan. The Library proudly
promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.
We are proud to be an EEO/AA employer M/F/D/V.