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Community Services Officer Jobs (NOW HIRING)

City of Superior

Community Services Officer I

Superior, WI · On-site

$20.78 - $25.98/hr

Job Definition Purpose & Overview The Part-Time Community Service Officer (CSO) I is a non-sworn, civilian position within the Superior Police Department (SPD) designed as a temporary, part-time ...

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How much do community services officer jobs pay per month?

As of Jul 25, 2026, the average monthly pay for community services officer in the United States is $4,968.92, according to ZipRecruiter salary data. Most workers in this role earn between $4,250.00 and $5,625.00 per month, depending on experience, location, and employer.

Do Cso carry guns?

Community Services Officers (CSOs) typically do not carry firearms as part of their duties, focusing instead on community engagement, reporting, and non-violent assistance. However, in some jurisdictions, CSOs may carry pepper spray, batons, or other non-lethal tools, and their authority to carry weapons varies by location and agency policies.

What is the point of a community service officer?

A community service officer (CSO) is a law enforcement professional who handles non-emergency community issues, such as assisting residents, providing information, and supporting crime prevention efforts. They often work in community outreach, conduct patrols, and may use tools like report writing and communication skills to improve public safety and community relations.

What does it take to become a CSO?

To become a Community Services Officer, candidates typically need a high school diploma or equivalent, relevant experience in social services or community work, and strong communication and interpersonal skills. Some positions may require certifications or training in areas like conflict resolution, first aid, or community outreach, and a background check is often necessary.

What are the key skills and qualifications needed to thrive as a Community Services Officer, and why are they important?

To thrive as a Community Services Officer, you need strong knowledge of social services, case management, and relevant local regulations, usually supported by a degree in social work, human services, or a related field. Familiarity with case management software, data entry systems, and sometimes certifications in crisis intervention or first aid is often required. Excellent interpersonal skills, cultural sensitivity, and effective communication make someone stand out in this role. These skills are crucial for effectively supporting diverse community members, coordinating resources, and promoting positive outcomes.

What are Community Services Officers?

Community Services Officers (CSOs) are non-sworn law enforcement personnel who support police departments by handling a variety of community-related tasks. They typically perform duties such as taking police reports, assisting with traffic control, conducting community outreach, and addressing non-emergency situations. CSOs help free up sworn officers to focus on emergency and criminal matters, while also fostering positive relationships between law enforcement and the community. Their work is essential in promoting public safety and enhancing community trust.

How does a Community Services Officer typically collaborate with other local agencies and organizations?

Community Services Officers frequently partner with local government departments, non-profits, and law enforcement to address community needs and deliver support programs. This collaboration often involves coordinating outreach events, sharing resources, and working on joint initiatives to improve public safety and well-being. Effective communication and teamwork are essential, as officers must navigate diverse stakeholder priorities while ensuring services are accessible and impactful. These partnerships also provide valuable networking opportunities and insights into broader community challenges.

What Does a Community Services Officer Do?

A community services officer, also known as a community service officer or CSO, provides support to law enforcement departments. As a CSO, it’s your job to supplement police efforts, particularly when the situation does not need a police officer, such as traffic direction or doling out municipal parking tickets. Your duties include crime prevention, community engagement and outreach, crime scene investigation, and security at special events and schools. You’re also responsible for numerous clerical tasks at a police department, including filling out reports for crimes like burglary, missing persons, and property vandalism, dispatching calls as needed, and liaising with other public safety departments, such as animal control services.

Is 27 too late to become a cop?

Community Services Officers and police officers can typically start their careers at age 21 or older, with many agencies accepting applicants up to their late 30s or early 40s. Age limits vary by department, but being physically fit, passing background checks, and completing required training are essential for entry regardless of age. Starting at 27 is generally not too late to pursue a career in law enforcement.
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Community Services Officer jobs near you
Infographic showing various Community Services Officer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,627 per year, or $28.7 per hour.

Community Services Officer I

City of Superior

Superior, WI • On-site

$20.78 - $25.98/hr

Other

Posted 15 days ago

Job description

Job Definition Purpose & Overview The Part-Time Community Service Officer (CSO) I is a non-sworn, civilian position within the Superior Police Department (SPD) designed as a temporary, part-time employment opportunity or paid internship program for college students from a wide range of academic backgrounds. This role provides practical, hands-on experience in public service and law enforcement support while enhancing SPD's operational capacity. Part-Time CSOs handle non-emergency calls for service, assist with parking enforcement, provide administrative support, and engage with the community through outreach initiatives.

The position is intended to foster professional development, broaden perspectives, and strengthen community connections through diverse educational and life experiences. The program is open to students enrolled at least half-time in a program leading to an associate, bachelor's, or master's degree, regardless of field of study. Individuals in this role would work approximately 10-20 hours per week.

Employment Standards General Responsibilities Respond to non-criminal, non-emergency calls for service such as lost/found property, minor traffic accidents, and matter-of-record reports. Enforce parking regulations by patrolling assigned areas, issuing citations, and testifying in court as necessary. Assist in animal control response, including capturing stray animals and coordinating with animal shelters.

Conduct routine patrols of parks, business districts, and residential neighborhoods to observe and report safety concerns. Provide community outreach and crime prevention services through public education programs, presentations, and special events. Support administrative functions, including data entry, report writing, and record management.

Assist with property and evidence handling, ensuring compliance with chain-of-custody and department policy. Maintain and operate department equipment and vehicles in a state of readiness. Support special events, parades, and community functions through traffic and crowd control.

Perform other duties as assigned to support departmental operations. Knowledge - Must Have General familiarity with public service concepts and community engagement principles. Basic understanding of municipal ordinances and traffic laws.

Knowledge - Preferred Knowledge of the City of Superior's geography and street system. Skills - Must Have Strong interpersonal and communication skills. Basic proficiency in computers and standard office software.

Ability to work cooperatively with the public and department staff. Skills - Preferred Public speaking and presentation abilities. Basic conflict resolution skills.

Abilities Maintain composure and professionalism in varied public interactions. Follow established procedures and supervisor instructions. Handle sensitive and confidential information with discretion.

Perform physical tasks, including standing or walking for extended periods, lifting moderate weights, and working in various weather conditions. Requirements/Special Requirements Education & Experience Requirements Must be currently enrolled at least half-time in an accredited college or university program leading to an associate, bachelor's, or master's degree in any field of study. No prior law enforcement experience required; training will be provided.

Must have valid driver's license with a clean driving record. Special Requirements 1. Must possess and maintain valid driver's license and insurance or be able to provide transportation as approved by supervisor.

2. Must pass post job offer drug screen and background check. Supplemental Information The City of Superior Offers Paid, hands-on experience in public safety operations.

Opportunities for professional development and skill-building applicable to any career path. Exposure to real-world municipal operations, community engagement, and problem-solving. The City of Superior is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace, including educational diversity.

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