Community Service Manager Jobs in Virginia (NOW HIRING)

Would you like to work for a non-profit organization where your contributions make a major impact on the lives of the children and families that we serve? Join a family of experienced mental health professionals and counselors dedicated to providing kids, and each other, the kindness, respect, and encouragement they need to succeed.

Elk Hill was honored as a 2026 Richmond Times-Dispatch Top Workplace. These awards are based solely on employee feedback and recognize the great culture that exists at every level of the organization.

If you want to work for a Richmond Times-Dispatch Top Workplace organization where your decisions can impact youth and families of Central Virginia, then Elk Hill Farm, Inc. is the place for you!

We are an organization that:

• Is honored as a 2026 Richmond Times-Dispatch Top Workplace
• Is a Top Workplace Meaningfulness Award recipient
• Has talented, hardworking employees
• Advocates for mental health issues
• Offers competitive benefits, pay, and pet insurance for full-time staff
• Provides a generous time-off and holiday package
• Offers a 401(k) plan with a 5% employer match for full-time staff
• Provides tuition assistance
• Elk Hill is celebrating 50+ years of supporting youth and families across the Commonwealth of Virginia! Stability. Adaptability. Longevity.

Primary Function as a Community Services Provider:

Provide contracted therapeutic day treatment, home-based, mentoring, or other community service, as assigned. Community Services Provider is a 10-month position and has school-based hours.

Responsibilities of a Community Services Provider:

• Provide and document all required/applicable behavioral and mental health interventions as required in client’s Individualized Services Plan (ISP) and by funding source
• Receive documented, routine clinical consultation/supervision regarding community services from a licensed mental health professional (LMHP), resident, or supervisee, as identified by Elk Hill
• Conduct face-to-face assessments, as assigned, with clients and receive clinical review of each assessment by an LMHP
• Provide and document, within the required timeline, all needed/applicable therapies and services as required in a client’s service plan, as well as documentation required to obtain and maintain services for the client
• Participate in all required supervision and trainings
• Maintain Board of Counseling certification as a QMHP-C or QMHP-Trainee and provide a copy of yearly certificate to Elk Hill Human Resources
• Demonstrate sensitivity to the needs of clients, flexibility, a non-threatening manner, respect for clients’ autonomy, confidentiality, socio-cultural values, personal goals, lifestyle choices, and family interactions, and appropriate professional boundaries and ethics
• Help to obtain and maintain all applicable documentation required by licensing and/or Medicaid in the provision of services
• Provide to the Community Services Coordinator, or immediate supervisor, documentation for presentation at agency FAPT and CPMT meetings when a client’s case is being reviewed
• Represent Elk Hill at FAPT, CPMT, VCOPPA, VAISSEF, vendor fairs, and any other marketing, community, or professional events/organizations as needed
• Receive clinical oversight in the review and assessment of client referrals
• In coordination with the Community Services Coordinator, or immediate supervisor, participate in clinical reviews as needed or requested of a client’s service plan
• Work closely with immediate supervisor and/or the Community Services Coordinator, Bookkeeper, Insurance Coordinator, Chief Financial Officer, Chief Operating Officer and/or other relevant persons to ensure proper and timely billing procedures are practiced, especially for Medicaid funded services—including submissions for pre-authorizations
• Ensure that all required documentation is completed for billing during required timeline
• Develop and maintain positive relationships with referring agencies, social workers, school personnel, court service personnel, parents, other licensed mental health professionals and all other persons involved in the client’s services
• Collaborate with referring agencies, social workers, school personnel, school counselors and school administrators to enhance awareness and satisfaction with services and maintain viable caseload/billing
• Collaborate with other Elk Hill staff to generate comprehensive records and statistical outcome data concerning follow-up and community services activities for evaluation purposes
• Work cooperatively with all Elk Hill staff to improve the quality of the whole organization

Qualifications:

• Bachelor's degree in human services or a related field, required
• Certification by the Board of Counseling as a Qualified Mental Health Professional-Child or Qualified Mental Health Professional-Trainee OR education and experience that meet the current certification requirements for a Qualified Mental Health Professional-Child or Trainee
• Home-based, therapeutic day treatment, or other community-based service and Medicaid experience preferred
• Strong written and verbal communication skills
• Ability to work independently and without direct supervision
• Exhibit consistent personal integrity in dealings with clients, families, co-workers, and community agencies
• High level of organizational skills
• Willingness to travel and possibly work non-traditional business hours

Diversity, Equity, and Inclusion (DEI) is at the forefront of what we do at Elk Hill, and we enforce respectful communication and cooperation between all. Elk Hill does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Note: Elk Hill reserves the right to change or reassign job duties or combine positions at any time.