Job Description Be at the center of supporting the City's Engineering and Community Development operations. The Engineering/Community Development Coordinator manages the City's building permit process, oversees cemetery sales and records, processes departmental financial transactions, and provides exceptional customer service to residents, contractors, developers, and visitors. This position plays a key role in maintaining accurate records, ensuring regulatory compliance, and supporting the department's daily operations.
Salary: $21.82 - $24.09 per hour, depending on experience Schedule: Monday - Thursday, 7:30 AM - 5:00 PM; Friday, 7:30 AM - 12:30 PM. Occasional work outside of normal business hours may be required to attend meetings. Essential Duties: Coordinate the City's building permit process, including application intake, permit issuance, fee collection, inspections, and record maintenance
Manage the sale, documentation, and permanent records for City-owned cemetery plots, mausoleum crypts, and niches. Assist residents, contractors, developers, and visitors in person, by phone, and electronically; answer questions and direct inquiries appropriately. Process permit fees, cemetery sales, accounts payable, accounts receivable, cash receipts, and other departmental financial transactions.
Prepare correspondence, reports, permits, spreadsheets, agendas, meeting minutes, and other departmental documents. Maintain accurate records and perform data entry across multiple software systems. Track project funding sources and expenditures.
Maintain departmental filing systems and ensure records comply with records retention requirements. Prepare mailings, mass mailings, and public notices. Handle confidential and sensitive financial, customer, and departmental information with professionalism and discretion.
Provide administrative support to department staff, boards, committees, and other City departments as needed. Perform other related duties as assigned. Qualifications: High School Diploma or GED required.
Two (2) years of administrative, clerical, accounting, permitting, or customer service experience preferred. Strong customer service, communication, organizational, and computer skills (Microsoft Office Suite). Ability to interpret and apply policies, procedures, ordinances, and applicable regulations.
Ability to multitask, prioritize work, and maintain a high level of accuracy. Ability to exercise professionalism, sound judgment, and compassion when assisting customers with sensitive cemetery-related matters. Valid Driver's License required.
Ability to obtain ICC International Permit Technician Certification within twelve (12) months of hire. What We Offer: Health Coverage: 80%-100% City-paid health insurance + optional dental, vision & life insurance Retirement Security: NDPERS Defined Contribution Plan + optional 457 retirement savings Work-Life Balance: Paid vacation & sick leave, 13 paid holidays, bereavement leave, and emergency closure leave Career Growth: On-the-job training, professional development, and tuition reimbursement Support System: Employee Assistance Program (EAP) How to Apply: Submit your application and resume through the City's website at jobs.dickinsongov.com. The City is an Equal Opportunity Employer.